2014 Nissan Murano

The contact owns a 2014 Nissan Murano. The contact stated that while parking or making right turns, a clicking noise was heard coming from under the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering hose was leaking and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 17V184000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 165,000.

I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-pressure power steering hose fire risk. Due to a chronic medical neck condition, I have requested email communication, but the dealer has not complied. I am requesting NHTSA's intervention to ensure this federal safety mandate is fulfilled.

The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.

The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.

On multiple occasions now the transmission has failed to switch gears causing the RPM's to stay elevated while no additional power has been created. This happens mostly on the highway at 55 to 60 mph but has also happened on side/back roads especially when changing elevation (up or down hill). The repair shop said it is throwing transmission repair codes and that this type of transmission is not worth fixing. They would simply need to order a new one from Nissan at between $7,500.00 to $8,500.00 dollars. Great money making scheme for Nissan. There are multiple complaints of this problem for the 2014 Murano and there are recalls on Nissan transmissions from other years. This seems to be a significant problem with the 2014 Murano as well and should be considered a recall situation for which Nissan is responsible.

Service air bag light on dash is blinking non stop, in addition the "Passenger Airbag" light below the radio controls is always showing "off" regardless of having a passenger in the seat. After getting the Data read via mechanic the issue is pointing towards bad communication from the airbag control module and the OCS being bad. This should be a recall. As the repairs can cost easily over 2000 per Nissan Dealer and online forums.

I have done a lot of research on these Nissan Muranos and other Nissan models. There are recalls for this exact same issue on models 2015-2019 and I have a 2014. I have viewed many complaints and reviews that state owners also have problem with the CVT transmission. Mine is giving error messages and been acting up while on the interstate. It will jolt into 4 rpm and higher and stay there. This always happens on the interstate and has happened a few times on slower speed limit roads. Seems like the issue is mainly when the car is over 60mph on the interstate. It seems very dangerous and I know Nissan CVT transmission have been recalled. I only have 132,000 miles on my vehicle and many mechanics have told me that it should not be going out like this with this few miles.