2014 Nissan Murano

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING, THE DRIVER AND PASSENGER SIDE SUN VISORS FELL DOWN AND PREVENTED THE CONTACT FROM VIEWING THE ROAD. THE VEHICLE WAS TAKEN TO RELIABLE NISSAN (LOCATED AT 9951 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 435-9825), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE WARRANTY DID NOT COVER THE SUN VISORS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

SUN VISOR ON BOTH DRIVER N PASSANGER FAILS TO STAY UP. ONCE IN A WHILE THE VISOR JUST COMES DOWN. PUSH IT BACK UP, AND IT MAY GO UP HALFWAY, OR TO TOP WITH A LOUD BANG, THEN SAGS AGAIN. DANGEROUS WHEN YOU ARE IN TRAFFIC AND NOT SAFE WHEN IT HAPPENS! CLEARLY A PROBLEM WITH ALMOST ALL MURANO'S. CALLED NISSAN AND NO HELP BUT TO SELL NEW ONES. WE HAVE JUST 26500 MILES ON OUR MURANO.

THE DRIVER'S SIDE SUN VISOR DROOPS AND DOESN'T STAY IN THE STOWED POSITION. INSTEAD, IT FALLS WITHOUT WARNING AND OBSTRUCTS THE DRIVER'S VIEW WHICH IS A SERIOUS SAFETY ISSUE THAT PLACES THE DRIVER, PASSENGERS AND OTHER MOTORISTS AT RISK. THIS IS A KNOWN ISSUES WITH THE MURANO AND IS NOT ISOLATED TO THE 2014 MODEL YEAR. DO A SEARCH ON THE NHTSA WEBSITE FOR MURANO SUN VISOR AND YOU WILL SEE MORE THAN A DOZEN ISSUES REPORTED. AND THOSE ARE THE ISSUES THAT WERE REPORTED VIA THE NHTSA WEBSITE, IMAGINE HOW MANY ACTUALLY ARE OUT THERE UNREPORTED! THERE IS NO EXCUSE WHY NISSAN OR THE NHTSA HASN'T INVESTIGATED THIS FURTHER AND ISSUED A RECALL. LOOKING THE OTHER WAY REGARDING THIS MATTER IS NO LONGER AN OPTION, THE MANUFACTURER AND NHTSA NEED TO TAKE ACTION IMMEDIATELY. THE DEALER TYPICALLY WANTS >$400+ TO REPLACE THIS SUN VISOR AND MANY CONSUMERS HAVE HAD IT REPLACED ONLY TO NEED TO REPLACE IT AGAIN! THIS IS SIMPLY UNACCEPTABLE AND IS EVIDENCE THAT THE PART IS POORLY ENGINEERED. I CHALLENGE NISSAN TO STEP UP AND DO THE RIGHT THING AND ISSUE A RECALL AND REPLACE THESE DOWNRIGHT DANGEROUS SUN VISORS BEFORE THERE IS A FATAL ACCIDENT AND LITIGATION. THE MURANO IS MARKETED AS AN UPMARKET PRODUCT AND IF THE TRIM INSIDE FALLS SHORT OF THAT IN TERMS OF QUALITY AND IS A FLAWED DESIGN THAT COULD POTENTIALLY RESULT IN AN ACCIDENT DUE TO OBSTRUCTED VIEW, THIS MUST BE ADDRESSED IMMEDIATELY. WE WILL BE TAKING OUR VEHICLE TO THE DEALER TO BE REPAIRED BUT DO NOT WISH TO PAY THE EGREGIOUS PRICE FOR A REPLACEMENT THAT WILL LIKELY FAIL AGAIN DUE TO A DESIGN DEFECT. AGAIN, I CALL ON NHTSA AND NISSAN TO TAKE ACTION AND ADDRESS THIS ISSUE IMMEDIATELY! NHTSA IS MANDATED TO PROTECT MOTORISTS AND HERE IS A CLEAR CASE WHERE THEY CAN STEP IN AND TAKE ACTION AND PREVENT HARM TO CONSUMERS.

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING 70 MPH, THE TRANSMISSION WENT INTO LIMP MODE AND THE VEHICLE STALLED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN NISSAN (300 E CYPRESS AVE, REDDING, CA 96002) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.