2014 Nissan Murano

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHEN THE VEHICLE WAS PLACED INTO REVERSE, THE BACK UP CAMERA TOOK SEVERAL SECONDS TO ACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TP

WAS DRIVING ON VACATION FROM CONNECTICUT TO SOUTH CAROLINA ON 8/3/18. JUST AS WE ARRIVED THERE, THE CAR BEGAN JERKING AT RANDOM TIMES WHILE DRIVING AND EVENTUALLY JUST SLOWED DOWN TO A CRAWL. WE MANAGED TO GET IT TO A LOCAL NISSAN DEALERSHIP AND THEY INFORMED US THE TRANSMISSION FAILED (WE HAD 62K MILES ON THE CAR - 2K MILES PAST THE WARRANTY). THE DEALER TOLD US THAT IT LIKELY FAILED DUE TO THE HIGH TEMPERATURES THE TRANSMISSION EXPERIENCED FROM SUCH A LONG DRIVE. WE PAID TO HAVE IT REPLACED. THEN ON 7/26/19, THE CAR EXPERIENCED THE SAME THING AT 76,000 MILES. WHILE DRIVING, IT BEGAN TO NOT ACCELERATE CORRECTLY AND EVENTUALLY JUST STARTED TO CRAWL AT A SLOW PACE. WE MANAGED TO GET THE CAR OFF THE SIDE OF THE ROAD AND TOOK IT TO A NISSAN DEALERSHIP. THEY TOLD US THAT THE TRANSMISSION HAD FAILED.. THE REPLACEMENT TRANSMISSION WE PUT IN THE YEAR PRIOR CAME WITH A 1 YEAR/12K MILE WARRANTY. WHILE IT FAILED WITHIN A YEAR, WE WERE 2K MILES OVER THE WARRANTY LIMIT. WE ARE NOW PAYING TO HAVE IT REPLACED AGAIN. TWO FAILURES WITHING A YEAR PERIOD COSTING OVER 8500. I KNOW NISSAN HAS HAD CVT TRANSMISSION ISSUES WITH OTHER VEHICLES, I BELIEVE THERE IS ALSO A PROBLEM WITH THE ONES IN THE MURANO...

I HAVE HAD MY 2014 NISSAN MURANO SINCE NEW. IT HAS BEEN WELL TAKEN CARE OFF THE ENTIRE TIME, YET I CONTINUE TO HAVE ISSUES WITH THE DOOR LOCKS BREAKING. THE RESULT OF THIS BREAKING IS THE THE DOORS CANNOT BE ELECTRONICALLY UNLOCKED EVEN FROM THE INTERIOR UPON TRYING TO DO SO. THIS IS OF CONCERN AS IF THERE WAS EVER AN ACCIDENT IT WHICH I NEEDED TO BE RAPIDLY PULLED FROM MY VEHICLE, A RESCUER WOULD HAVE TO FORCE THEIR WAY IN DELAYING RESCUE. THE MOST RECENT INSTANCE OF THESE BREAKING (07/19/2019) IS THE 6TH OCCURRENCE OF THIS PART BREAKING. THE REPAIR HAS BEEN COMPLETED AT THE SAME DEALERSHIP EACH TIME (PINNACLE NISSAN, SCOTTSDALE AZ). IT IS VERY CLEAR THAT THERE IS A DEFECT PART AT PLAY AND THAT NISSAN KNOWS ABOUT THIS AND CONTINUES TO PUT THESE DEFECTS PARTS IN VEHICLES ENDANGERING PEOPLES LIVES DURING A POTENTIAL RESCUE. I HAD REPORTED THIS DURING THE LAST INSTANCE WITH NO REPLY. I HOPE THIS MATTER IS REVIEWED AND A RESOLUTION MET BEFORE SOMEONE SUFFERS AS A RESULT OF THIS DEFECT.

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING 70 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNKNOWN.

POWER STEERING DOES NOT WORK AT LOW SPEEDS (PARALLEL PARKING, LOW SPEED TURNS, 3 POINT TURNS) IN BOTH FORWARD AND REVERSE. POWER STEERING "WHINES" WHILE ACCCELERATING FROM A COMPLETE STOP. VEHICLE HAD APPROXIMATELY 65,500 MILES ON IT WHEN IT STARTED. WAS TOLD BY THE NISSAN TECHNICIAN THAT DID A DIAGNOSTIC THAT IT IS EITHER THE POWER STEERING PUMP OR THE BRACKET.