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2019 Mitsubishi Eclipse Cross

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
13Owner complaints

Model-year median: 6

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
19
201813
20195
20206
2022
Compare all Eclipse Cross years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Air Bags
4Electrical System
4Power Train
3Steering
3Service Brakes
2
All reported categories
Unknown Or Other
2Engine
1Exterior Lighting
1Forward Collision Avoidance
1Fuel/propulsion System
1Seat Belts
1Service Brakes, Hydraulic
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

Wheels complaints

1 reports
Clear category filter
16 miles · Jul 23, 2019
SteeringUnknown Or OtherWheels

THE 1ST DAY I PURCHASED MY CAR, IT WAS PULLING TO ONE SIDE AND SWAYING FROM LEFT TO RIGHT. BECAUSE I PURCHASED MY CAR LATE ONE SATURDAY EVENING, AND THE DEALERSHIP CLOSED UNTIL THE FOLLOWING MONDAY, I COULDN'T MAKE A REPORT UNTIL THAT MONDAY MORNING. THE 'HEAD' MECHANIC AT THE DEALERSHIP TOOK MY CAR FOR A DRIVE WITH ME RIDING WI…

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THE 1ST DAY I PURCHASED MY CAR, IT WAS PULLING TO ONE SIDE AND SWAYING FROM LEFT TO RIGHT. BECAUSE I PURCHASED MY CAR LATE ONE SATURDAY EVENING, AND THE DEALERSHIP CLOSED UNTIL THE FOLLOWING MONDAY, I COULDN'T MAKE A REPORT UNTIL THAT MONDAY MORNING. THE 'HEAD' MECHANIC AT THE DEALERSHIP TOOK MY CAR FOR A DRIVE WITH ME RIDING WITH HIM, AND STATED, 'THE PULLING AND SWAYING YOU FEEL IS NORMAL. THE WAY THESE CARS ARE MADE WERE COMPUTERIZED THIS WAY.'. BECAUSE I'M NOT FAMILIAR WITH CARS, I TOOK THE MECHANIC AT HIS WORD UNTIL ABOUT 1.5 MONTHS LATER I LOST CONTROL OF MY CAR SLIDING PARTIALLY OFF THE ROAD. I FILED A COMPLAINT WITH MITSUBISHI @ 1-888-648-7820, FILE [XXX]. I HAVE NOT RECEIVED A RESOLUTION TO THIS PROBLEM, AND I HAVE BEEN GETTING THE RUN AROUND EVER SINCE. IT'S BEEN ALMOST 4 MONTHS NOW. I SPOKE WITH MARIUS AT MITSUBISHI MANUFACTURING, AND THEN I WAS REFERRED TO LARRY JOHNSON AT DON HERRING MITSUBISHI IN IRVING TEXAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI #11234160

Official recalls

1

18V620000 · Electrical System:software; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Sep 14, 2018

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence & remedy

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Additional source detail variants (2)

Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Electrical System:software

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.