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2019 Mitsubishi Eclipse Cross

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

What owners actually said

13 reports
Mileage unknown · May 30, 2026
Power Train

Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.

NHTSA ODI #11741079

200,000 miles · Sep 11, 2025
Electrical SystemPower Train

The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the engine …

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The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the engine only revved while depressing the accelerator pedal. The contact stated that prior to the loss of motive power, there were unknown warning lights illuminated. Additionally, the contact stated that when the vehicle was started, the vehicle lunged forward. There was no warning light illuminated. The vehicle was taken for an oil change; however, the vehicle was not diagnosed or repaired. The contact had not taken the vehicle to a dealer or to an independent mechanic. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

NHTSA ODI #11686550

108,000 miles · Mar 3, 2025
Air BagsService Brakes, HydraulicSteeringCrashInjury

The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop after, running a stop sign, le…

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The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop after, running a stop sign, leaving the roadway, and colliding with a tree and ravine where it came to stop. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The air bags did not deploy. A police report was filed, and injuries were reported. Police officers assisted with removing the contact from the vehicle. The contact sustained various injuries, including bruises, scratches, and cuts, but did not seek medical attention. The manufacturer was not notified of the failure. The failure mileage was 108,000.

NHTSA ODI #11645998

Mileage unknown · Sep 2, 2024
Service Brakes

Brakes are season up at only 42,000 miles

NHTSA ODI #11612083

Mileage unknown · Dec 7, 2023
Unknown Or Other

Are anyone else having the same problem. The vehicle is stuck in park intermittently and you have to push the button to release the gear shift knob out of park. pretty annoying to have to do this occasionally when before all you had to do was put your foot on the brake squeeze the shift knob lever and remove the vehicle out of p…

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Are anyone else having the same problem. The vehicle is stuck in park intermittently and you have to push the button to release the gear shift knob out of park. pretty annoying to have to do this occasionally when before all you had to do was put your foot on the brake squeeze the shift knob lever and remove the vehicle out of park to drive.

NHTSA ODI #11559035

Mileage unknown · Nov 3, 2023
Engine

know every motor is different and many resources have different stats, The engine in my 2019 Eclipse Cross has excessive oil consumption. The engine is consuming approximately 2.5-quarts (2.3-liters) of oil in approximately 2,500 to 3,000-miles (4,000 to 4,828-kilometers). The vehicle is approximately 4-years old and less than …

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know every motor is different and many resources have different stats, The engine in my 2019 Eclipse Cross has excessive oil consumption. The engine is consuming approximately 2.5-quarts (2.3-liters) of oil in approximately 2,500 to 3,000-miles (4,000 to 4,828-kilometers). The vehicle is approximately 4-years old and less than 50,000-miles. Using the best mileage in Mitsubishi's favor and an average of 30 mpg (my car computer has my average mileage higher) the oil consumption rate is at 0.6% for the engine. Ibut the common accepted stat for passenger car oil consumption is 0.05% for new motors. Mitsubishi's motor is consuming 12-times what is considered normal for a motor. This is a well documented problem on the internet, with repairs already required in Australia. Mitsubishi will not contact me (or the Dealer Service Center) back regarding this issue.

NHTSA ODI #11553418

Mileage unknown · Nov 13, 2022
Air BagsElectrical SystemSteeringCrashInjury

It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a total loss…

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It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a total loss as judged by the insurance company. Driver was injured but sustained only minor injuries, but this situation did affect 2 other vehicles. Electrical "glitch" happened once before but was so minor as noted it shut off can came back on while driving it appeared to be a fluke incident.

NHTSA ODI #11493369

Mileage unknown · May 29, 2022
Power Train

VEHICLE WOULDN'T STAR IT WAS REPROGRAMMED FOR DELAY START ENGINEREPAIR 20MIZ

NHTSA ODI #11466580

13,500 miles · Feb 21, 2021
Air BagsForward Collision Avoidance

BOUGHT THE CAR FROM DEALER IN LASVEGAS AN THE BACK SEAT AIRBAGS HAD BEEN TAMPERED WITH, THE CAR HAD ABOUT 13,500 MILES ON CAR FROM A RENTAL AGENCY BUT CAR DEALER HAD CAR BACK AN OFFERED THE 60,000MILE GUARANTEE ON CAR FOR THE REMAINING MILES WHEN I CALLED DEALER IN ST. LOUIS,MOI SAID EMERGENCY LIGHT JUST STARTED COMING ON WHEN I…

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BOUGHT THE CAR FROM DEALER IN LASVEGAS AN THE BACK SEAT AIRBAGS HAD BEEN TAMPERED WITH, THE CAR HAD ABOUT 13,500 MILES ON CAR FROM A RENTAL AGENCY BUT CAR DEALER HAD CAR BACK AN OFFERED THE 60,000MILE GUARANTEE ON CAR FOR THE REMAINING MILES WHEN I CALLED DEALER IN ST. LOUIS,MOI SAID EMERGENCY LIGHT JUST STARTED COMING ON WHEN I GOT HOME FROM LASVEGAS .MY DEALER THOUGHT MAYBE AN ANIMAL HAD CHEWED THROUGH WIRES IN BACK SEATS BUT WHEN THEY CHECKED THEY FOUND OUT THAT SOMEONE HAD CUT THE WIRES AN TAPED THEM BACK TOGETHER, AN SAID THEY COULD NOY FIX THEM BECAUSE SOMEONE HAD TAMPERED WITH THEM.ALSO THE DEALER IN LASVEGAS DID A HIGH PRESSURE SALES ROUTINE ON US TO SELL US EXTRA INS. ON THE REST OF THE CAR SO IF SOMETHING WAS WRONG THEN IT WOULLD BE COVERED, NO MATTER WHAT IT WAS AT FIRST THEYWANTED ABOUT ANOTHER $4000 BUT I SAID I WOULD NEVER PAY THAT MUCH BUT THEN THEY CONTINUED TO PRESSURE US TO BUY IT UNTIL I AGREED TO PAY EXTRA OVER $2000 FOR ALL REST OF CAR INSURANCE. THE DEALER ON ST . CHARLES ROCK ROAD DID THE INSPECTIONS IN ST.,LOUIS COUNTY MO. THEY TOOK PICTURES AN DOCUMENTED ALL OF WHAT THEY DID TO THE CAR .THE ONLY THING I COULD GET THE DEALER TO FIX WAS OIL FILTER WAS ALSO PUT ON CAR FROM LASVEGAS DEALER BUT IT WAS NOT AN AUTHORIZED OIL FILTER SO THE LAS VEGAS DEALER AGREED TO PAY FOR OIL FILTER AND OIL CHANGE TO ST LOUIS MO DEALER . LAS VEGAS DEALER SAID THEY WOULD NOT HAVE ANYTHING ELSE FIXED EVEN THOUGH THEY SAID THEY DID NOT KNOW WHO COULD HAVE CUT THE WIRES AN THEN TAPED THEM BACK. ALSO I WENT ON LINE TO SEE REPAIR RECORDS OF CAR RENTAL COMPANY AND LAS VEGAS DEALER BUT NONE OF THEIR RECORDS SAID THEY HAD DONE ANY REPAIRS TO THE AIRBAGS AT ALL, SO THEY ASSUMED THAT SOMEONE ELSE DID THIS, BUT WHY WOULD I BUY EXTRA INS COVERAGE AND THEN TRY TO DO SOMETHING I HAD NO IDEA TO FIX WHEN I HAD PAID FOR IT TO BE DONE BY THE DEALER???????????NOT SURE OF DATES?????

NHTSA ODI #11397194

800 miles · Oct 27, 2020
Air BagsSeat Belts

WHEN I PLUG MY PHONE IN AND SET IT ON THE PASSENGERS SEAT , THE PASSENGERS SIDE AIRBAG AND SEAT-BELT SYSTEM ACTIVATE. THE AIRBAG LIGHT TURNS ON LIKE SOMEONE IS SITING THERE , AND THE FASTEN SEAT BELT LIGHT FLASHES. IF I LIFT THE CHARGING PHONE OFF THE SEAT AND SET IT IN THE CENTER CONSUL , THE SYSTEM RETURNS TO NORMAL - AIRBAG L…

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WHEN I PLUG MY PHONE IN AND SET IT ON THE PASSENGERS SEAT , THE PASSENGERS SIDE AIRBAG AND SEAT-BELT SYSTEM ACTIVATE. THE AIRBAG LIGHT TURNS ON LIKE SOMEONE IS SITING THERE , AND THE FASTEN SEAT BELT LIGHT FLASHES. IF I LIFT THE CHARGING PHONE OFF THE SEAT AND SET IT IN THE CENTER CONSUL , THE SYSTEM RETURNS TO NORMAL - AIRBAG LIGHT AND FASTEN SEAT-BELT LIGHT TURN OFF. I HAD THE SYSTEM CHECKED OUT AT MY DEALERSHIP AND THEIR CONCLUSION IS TO NOT SET ANYTHING ON THE PASSENGERS SEAT , AND IT DOES STATE IN OWNERS MANUAL TO NOT SET ANYTHING ON THE PASSENGERS SEAT. HOWEVER THIS ISSUE ONLY OCCURS WHEN THE PHONE IS PLUGGED IN AND SITTING ON PASSENGER SEAT. THE ISSUE DOES NOT HAPPEN IF ANY OTHER OBJECT IS PLACED ON THE PASSENGERS SEAT OR IF THE PHONE IS UNPLUGGED AND SITTING ON PASSENGER SEAT. THIS ISSUE WILL HAPPEN WEATHER THE CAR IS IN PARK OR DRIVING. THE ISSUE DID NOT BEGIN TO HAPPEN UNTIL APPROXIMATELY 30 DAYS AFTER I BOUGHT THE VEHICLE NEW ON JULY 24 , 2020. NOW THE ISSUE HAPPENS CONSISTENTLY , BUT NOT EVERY TIME.

NHTSA ODI #11366593

Official recalls

1

18V620000 · Electrical System:software; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Sep 14, 2018

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence & remedy

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Additional source detail variants (2)

Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Electrical System:software

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.