Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
20–25K
1025–50K
1350–75K
1175–100K
9100–150K
3150K+
48 reports with mileage · 15 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports1 fire reports0 injury reports
What owners actually said
63 reports
Mileage unknown · Feb 7, 2002
SeatsVisibility
HEAD REST IS NOT SUPPORTING NECK PROPERLY. THERE IS A 2 INCH GAP IN BETWEEN HEAD REST AND SEAT. DEALER WAS NOTIFIED. *AK. CONSUMER STATED THE FACTORY REP LOOKED AT THE HEADRESTS AND WAS SUPRISED OF THEIR POSITION, THE BRAKE DISC ARE SLIGHTLY GROOVED AT 3300M, ALSO THE ELECTRONIC MIRRORS DO NOT WORK AT TIMES, THE MIRRORS WILL CH…
Read full complaint
HEAD REST IS NOT SUPPORTING NECK PROPERLY. THERE IS A 2 INCH GAP IN BETWEEN HEAD REST AND SEAT. DEALER WAS NOTIFIED. *AK. CONSUMER STATED THE FACTORY REP LOOKED AT THE HEADRESTS AND WAS SUPRISED OF THEIR POSITION, THE BRAKE DISC ARE SLIGHTLY GROOVED AT 3300M, ALSO THE ELECTRONIC MIRRORS DO NOT WORK AT TIMES, THE MIRRORS WILL CHANGE POSITIONS ON THEIR OWN.*JB
NHTSA ODI #8003738
Mileage unknown · Jul 3, 2001
Visibility
ON THE UPPER SURFACE OF THE DASHBOARD, THERE IS A LARGE HEART-SHAPED VENT FOR THE VENTILATING SYSTEM THAT REFLECTS OFF THE WINDSHIELD, CAUSING RESTRICTED VISIBILITY AND DISTRACTION FOR THE DRIVER. *YH
NHTSA ODI #561884
Mileage unknown · May 17, 2001
Vehicle Speed Control
WHEN THE DRIVER DEPRESSED THE ACCELERATOR PEDAL IN HEAVY TRAFFIC THE VEHICLE SLOWED DOWN, CONSUMER HAS BROUGHT THE VEHICLE IN FOR SERVICE ON SEVERAL OCCASIONS FOR PROBLEMS WITH ACCELERATION AND NOISE WITHOUT REMEDY. NLM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2001 Mercedes Benz C320 Problems, Complaints & Recalls | Skip That Year
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