← New search

2001 Mercedes Benz C320

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

48 reports with mileage · 15 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports0 injury reports

What owners actually said

63 reports
29,943 miles · Dec 8, 2004
Air BagsService Brakes, HydraulicVehicle Speed ControlCrash

CONSUMER WAS PULLING INSIDE OF A PARKING SPACE TO PARK AND VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THEN, VEHICLE CONTINUED TO ACCELERATE WITH SPEED, JUMPED THE CURB,AND CRASHED INTO A PARKED VEHICLE HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. …

Read full complaint

CONSUMER WAS PULLING INSIDE OF A PARKING SPACE TO PARK AND VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THEN, VEHICLE CONTINUED TO ACCELERATE WITH SPEED, JUMPED THE CURB,AND CRASHED INTO A PARKED VEHICLE HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

NHTSA ODI #10103381

57,000 miles · Sep 17, 2004
Engine And Engine Cooling

WHILE DRIVING 65-70 MPH CHECK ENGINE LIGHT CAME ON AND VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED CONSUMER THAT THEY COULD NOT DUPLICATE OR LOCATE THE PROBLEM. *AK

NHTSA ODI #10092634

Mileage unknown · Jul 21, 2004
Electrical SystemEquipmentExterior Lighting

THIS HAS BEEN ONGOING FOR 3 YEARS. I HAVE A MERCEDES BENZ C320. I HAVE HAD INTERMITTENT AIR CONDITIONER AND HEATER. MY ELECTRONIC KEYS HAVE BEEN INTERMITANT. THERE IS A SQUEAKING SOUND FROM THE SUSPENSION. I GET MALFUNCTION MESSAGES WHEN THERE IS NO MALFUNCTION. MY REAR-LIGHTS HAVE HAD TO BE REPLACED REGULARLY. *LA

NHTSA ODI #10082368

80,069 miles · May 25, 2004
Electrical System

INTERMITTENT HORN - 2001 MERCEDES BENZ C320 I TURN TO YOU FOR ANY HELP AND/OR ADVICE YOU CAN PROVIDE. WHILE ON AN INTERSTATE DRIVING MY HORN GOES OFF. IT WAS HUMOROUS AT FIRST AS I THOUGHT IT WAS SOMEONE ELSE. THE HORN SOUNDED CONSTANTLY FOR ABOUT 15 MINUTES THEN WENT OFF FOR THE NEXT HOUR WHENEVER IT FELT LIKE IT. NO ERR…

Read full complaint

INTERMITTENT HORN - 2001 MERCEDES BENZ C320 I TURN TO YOU FOR ANY HELP AND/OR ADVICE YOU CAN PROVIDE. WHILE ON AN INTERSTATE DRIVING MY HORN GOES OFF. IT WAS HUMOROUS AT FIRST AS I THOUGHT IT WAS SOMEONE ELSE. THE HORN SOUNDED CONSTANTLY FOR ABOUT 15 MINUTES THEN WENT OFF FOR THE NEXT HOUR WHENEVER IT FELT LIKE IT. NO ERROR CODES WERE DISPLAYED ON THE CONSOLE. NO HORN PROBLEM THE NEXT DAY. GAVE THE WIFE THE CAR SHE DRIVES TO WORK - NO PROBLEM. GET OFF FROM WORK, INTO THE CAR, STARTS IT UP....THE HORN GOES OFF AGAIN. NOT HUMOROUS ANYMORE, THE WIFE DID NOT FIND IT FUNNY. TOOK THE CAR TO THE DEALER, VALLEY MOTORS, INC, COCKEYSVILLE, MARYLAND THE NEXT MORNING WAITED 5 HOURS AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. BUT CHARGED ME $90 IN LABOR. STARTED THE CAR TO RUN AN ERRAND....HORN GOES OFF! DRIVE DIRECTLY TO THE DEALER. THE DEALER TEST DRIVES THE CAR THE NEXT DAY AND WHILE ON THE ROAD, THE HORN GOES OFF. THIS TIME 2 CARS BACK IS A POLICEMAN AND HE PULLS OVER THE TECHNICIAN. SO FAR THEY HAVE NOT DETERMINED THE CAUSE OF THE HORN PROBLEM, BUT CONTINUE TO CHARGE ME LABOR TO FIND IT. I'M AT $450.00 AND WAS TOLD BY THE DEALER THAT THEY ATTEMPTED TO REPLACE THE SAM UNIT AND THE PROBLEM STILL EXISTS. THEY HAVE TRACED THE HORN CONNECTION AND STILL NO RESOLUTION. SHOULD I KEEP LETTING THE COST MOUNT UP? WHO CAN I ESCALATE THIS TO AT MERCEDES-BENZ OR EVEN DAIMLER CHRYSLER. WHAT SHOULD I DO? ANY AND ALL ADVICE ON HOW I SHOULD PROCEED IS GREATLY APPRECIATED. THANK YOU

NHTSA ODI #10073090

29,457 miles · May 22, 2003
Electrical SystemEquipmentFuel System, Diesel

GAS FUMES SO OVER POWERING THAT YOU HAD TO DRIVE WITH THE WINDOWS DOWN AFTER YOU FILLED UP THE CAR WITH GASOLINE. GAS TANK HAD A LEAK AND ALL THE DASH WAS REPLACED AT DEALER. HOWEVER THERE ARE SHORTAGES IN THE ELECTRICAL SYSTEM THAT CAUSE THE VISOR LAMPS TO NOT WORK AND THE AUTOMATIC LIGHTS AND RELAYS IN THE WIPERS DO NOT OPERAT…

Read full complaint

GAS FUMES SO OVER POWERING THAT YOU HAD TO DRIVE WITH THE WINDOWS DOWN AFTER YOU FILLED UP THE CAR WITH GASOLINE. GAS TANK HAD A LEAK AND ALL THE DASH WAS REPLACED AT DEALER. HOWEVER THERE ARE SHORTAGES IN THE ELECTRICAL SYSTEM THAT CAUSE THE VISOR LAMPS TO NOT WORK AND THE AUTOMATIC LIGHTS AND RELAYS IN THE WIPERS DO NOT OPERATE PROPERLY. WHEN THE HEAT IS ON THE GAS FUMES AND MONOXIDE IS STRONG AGAIN . I THOUGHT THE PROBLEM WAS RECTIFIED WHEN THEY FIXED IT BUT IT STILL TENDS TO ACT UP. *NLM

NHTSA ODI #10019133

32,000 miles · May 21, 2003
Tires

THE VEHICLES TIRE SEPARATED FROM THE SIDEWALL. *NLM

NHTSA ODI #10020277

55 miles · Mar 25, 2003
Engine And Engine Cooling

THE VEHICLE STALLED WITHOUT WARNING. *JB

NHTSA ODI #10012433

28,000 miles · Mar 20, 2003
Service Brakes, Hydraulic

EXCESSIVE ROTOR WEAR ON 2001 MERCEDES C320 WITH ONLY 26,000 MILES. *JB

NHTSA ODI #10010801

Mileage unknown · Mar 7, 2003
Steering

THE VEHICLE EXPERIENCED STEERING PROBLEMS.*DT *JB

NHTSA ODI #10008848

Mileage unknown · Jun 26, 2002
Electrical SystemUnknown Or Other

THE ELECTRONIC KEY PRESENTS A SAFETY HAZARD SINCE IT QUES IN ALL SETTING FOR THE DRIVER. WHILE DRIVING THE MIRRORS WOULD CHANGE POSITION. THE KEY CAN STOP "TALKING" TO THE CAR AND NOT ALLOW THE CAR TO BE STARTED. SOMETIMES WHEN STARTING THE PANEL AND OTHER INSIDE LIGHTS FAILED TO COME ON, BUT THE CAR WAS DRIVEABLE. THE OIL L…

Read full complaint

THE ELECTRONIC KEY PRESENTS A SAFETY HAZARD SINCE IT QUES IN ALL SETTING FOR THE DRIVER. WHILE DRIVING THE MIRRORS WOULD CHANGE POSITION. THE KEY CAN STOP "TALKING" TO THE CAR AND NOT ALLOW THE CAR TO BE STARTED. SOMETIMES WHEN STARTING THE PANEL AND OTHER INSIDE LIGHTS FAILED TO COME ON, BUT THE CAR WAS DRIVEABLE. THE OIL LEVEL CHECK SYSTEM WOULD SAY THE OIL LEVEL IS TO HIGH, AND ADD MILES TO THE NEXT SERVICE POINT. THE BIG CONFIDENCE BREAKER IS WILL THIS KEY STOP TALKING ENTIRELY TO THE CAR WHILE DRIVING? THIS WOULD SURLEY RESULT IN A NON-STEERABLE EVENT. I COULD NOT GET MERCEDES TO ANSWER SUCH INQUIRY, OR REASSURE ME THAT IT COULD NOT HAPPEN. I TURNED THE CAR BACK INTO THE DEALER AND NOW HAVE LEARNED IT WAS SOLD. I WANT TO WARN THE NEW OWNER OF THESE PROBLEMS, SINCE THEY WERE NOT FIXED FOR ME, AND I HAVE LITTLE CONFIDENCE THEY CAN BE.*AK

NHTSA ODI #763507

Official recalls

3

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000 · Visibility:sun/moon Roof Assembly

Dec 23, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence & remedy

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.