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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →

When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

What owners actually said

377 reports
19,750 miles · Jul 28, 2015
Unknown Or Other

ON 7/23/15, MY KEY FOB WOULDN'T WORK UNLESS I PRESS IT UP AGAINST THE START/STOP BUTTON, THIS HAS HAPPENED A FEW TIME AND I'M NOT TOO WORRIED ABOUT IT. THE ODD THING WAS AFTER IT STARTED AND STILL IN PARK, THE VEHICLE AUTO LOCKED THE DOORS. I DIDN'T THINK TOO MUCH OF IT, I BACKED OUT OF MY DRIVEWAY AS NORMAL AND WENT TO UNLOCK T…

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ON 7/23/15, MY KEY FOB WOULDN'T WORK UNLESS I PRESS IT UP AGAINST THE START/STOP BUTTON, THIS HAS HAPPENED A FEW TIME AND I'M NOT TOO WORRIED ABOUT IT. THE ODD THING WAS AFTER IT STARTED AND STILL IN PARK, THE VEHICLE AUTO LOCKED THE DOORS. I DIDN'T THINK TOO MUCH OF IT, I BACKED OUT OF MY DRIVEWAY AS NORMAL AND WENT TO UNLOCK THE DOOR FOR MY WIFE. THE DOOR UNLOCK FUNCTION DIDN'T WORK, IT DIDN'T RESPOND TO MY KEY FOB WITHIN THE VEHICLE OR MY WIFE'S FOB OUTSIDE OF THE VEHICLE. I DECIDED TO PUT THE VEHICLE IN PARK TO SEE IF IT WORK THEN, STILL NO RESPOND TO ALL THREE (DOOR PANEL BUTTON, INSIDE FOB OR OUTSIDE FOB). ONLY AFTER TURNING THE VEHICLE OFF AND BACK ON DID THE LOCK WORK CORRECTLY. I REPORTED IT TO THE DEALER THIS MORNING, AND WAS TOLD THEY HAVE NO IDEA WHAT COULD HAVE CAUSED THIS ISSUE. I FEEL THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO AND ADDRESSED.

NHTSA ODI #10744093

14,000 miles · Jul 13, 2015
Visibility/wiper

SEVERAL MONTHS AGO I NOTICED A SMALL CRACK IN THE CENTER OF MY WINDSHIELD JUST BELOW THE REARVIEW MIRROR ON MY 2014 MAZDA CX-5. AT NO POINT HAD ANYTHING HIT MY WINDSHIELD AND THERE WAS NO SIGN OF A ROCK OR A CHIP. I LOOKED UP THE COST OF THE WINDSHIELD ON THE INTERNET AND IT WAS THEN THAT I SAW THIS IS A COMMON PROBLEM WITH THIS…

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SEVERAL MONTHS AGO I NOTICED A SMALL CRACK IN THE CENTER OF MY WINDSHIELD JUST BELOW THE REARVIEW MIRROR ON MY 2014 MAZDA CX-5. AT NO POINT HAD ANYTHING HIT MY WINDSHIELD AND THERE WAS NO SIGN OF A ROCK OR A CHIP. I LOOKED UP THE COST OF THE WINDSHIELD ON THE INTERNET AND IT WAS THEN THAT I SAW THIS IS A COMMON PROBLEM WITH THIS VEHICLE I AM NOW WAITING ON A REPLACEMENT WINDSHIELD, HOWEVER THERE IS A NATIONAL BACKORDER ON THIS PARTICULAR WINDSHIELD WHICH WOULD ONLY BACK UP MY COMPLAINT THAT THERE IS A LARGER ISSUE.

NHTSA ODI #10733700

22,165 miles · Jul 11, 2015
Power Train

WHILE SITTING AT A STOP SIGN, WAITING TO MAKE A LEFT TURN ONTO A BUSY 2 LANE 55 MPH HIGHWAY. MY RIGHT FOOT IS ON THE BRAKE WHEN THE ENGINE STARTS TO REV UP FOLLOWED BY A LOUD CLUNK WITH THE CAR JUMPING FORWARD. I THOUGHT I HAD BEEN HIT FROM BEHIND BUT WHEN I LOOKED BACK THERE WAS NO ONE IN SIGHT. I PUT THE TRANSMISSION IN PARK…

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WHILE SITTING AT A STOP SIGN, WAITING TO MAKE A LEFT TURN ONTO A BUSY 2 LANE 55 MPH HIGHWAY. MY RIGHT FOOT IS ON THE BRAKE WHEN THE ENGINE STARTS TO REV UP FOLLOWED BY A LOUD CLUNK WITH THE CAR JUMPING FORWARD. I THOUGHT I HAD BEEN HIT FROM BEHIND BUT WHEN I LOOKED BACK THERE WAS NO ONE IN SIGHT. I PUT THE TRANSMISSION IN PARK AND EXITED THE CAR TO SEE WHAT HAD HAPPENED. NO SIGN OF ANYONE THAT COULD HAVE CAUSED IT. I RE ENTERED THE CAR AND NOTICED THE ENGINE WAS STOPPED. I TURNED OFF THE IGNITION AND RE-STARTED THE ENGINE. ALL SEEMED NORMAL SO I CONTINUED TO DRIVE HOME VERY CAREFULLY. I AM NOW AFRAID TO DRIVE THIS CAR. WHAT IF IT HAD DUMPED ME OUT ON THAT HIGHWAY?

NHTSA ODI #10733402

21,000 miles · Jun 24, 2015
Service Brakes

I HAVE HAD MY CAR FOR JUST OVER A YEAR AND HEARD A GRINDING NOISE ON THE BACK PASSENGER SIDE. HEARING THIS I IMMEDIATELY TOOK IT TO DEALERSHIP WHERE I BOUGHT THE CAR TO GET IT FIXED. THEY TELL ME THAT IT WAS THE BACK REAR BRAKES. I HAVE HAD MY HONDA ACCORD WITH 140,000 MILES AND HAVE ONLY HAD TO GET THE BRAKES CHANGED A HANDFUL …

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I HAVE HAD MY CAR FOR JUST OVER A YEAR AND HEARD A GRINDING NOISE ON THE BACK PASSENGER SIDE. HEARING THIS I IMMEDIATELY TOOK IT TO DEALERSHIP WHERE I BOUGHT THE CAR TO GET IT FIXED. THEY TELL ME THAT IT WAS THE BACK REAR BRAKES. I HAVE HAD MY HONDA ACCORD WITH 140,000 MILES AND HAVE ONLY HAD TO GET THE BRAKES CHANGED A HANDFUL OF TIMES THREE TO BE EXACT. THIS ISN'T RIGHT THE COMPANY HAS MADE SOME KIND OF DEFECT IN ORDER FOR THIS TO HAPPEN. PLEASE HELP I HAVE INVESTED $30,000 ON THIS CAR.

NHTSA ODI #10730192

10,978 miles · Jun 22, 2015
Fuel/propulsion SystemPower Train

TURNING INTO INTERSTATE ENTRANCE RAMP, VEHICLE ACCELERATED NORMALLY UP TO ABOUT 40 MPH, THEN LOST ALL POWER EVEN THOUGH ENGINE RACED. SWITCHED AUTO TRANS TO MANUAL MODE AND DISPLAY WAS BLANK WHERE IT SHOULD HAVE SHOWN CURRENT GEAR. COASTED ONTO SHOULDER AND SHUT OFF IGNITION. .... AFTER A FEW MINUTES, STARTED ENGINE AND I…

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TURNING INTO INTERSTATE ENTRANCE RAMP, VEHICLE ACCELERATED NORMALLY UP TO ABOUT 40 MPH, THEN LOST ALL POWER EVEN THOUGH ENGINE RACED. SWITCHED AUTO TRANS TO MANUAL MODE AND DISPLAY WAS BLANK WHERE IT SHOULD HAVE SHOWN CURRENT GEAR. COASTED ONTO SHOULDER AND SHUT OFF IGNITION. .... AFTER A FEW MINUTES, STARTED ENGINE AND ISSUE HAS NOT RECURRED.HAD NOTED A SMELL AS OF BURNING PLASTIC FOR SEVERAL MILES PRIOR TO THIS INCIDENT... FOLLOWING DAY, DEALER FOUND "WHAT LOOKED LIKE CARPET DEBRIS WRAPPED AROUND SPEED SENSORS" AND REMOVED IT. THEY FOUND NO OTHER PROBLEM......CURRENT MILEAGE IS 14,590 AND PROBLEM HAS NOT RECURRED....UPDATED 08/12/15 *BF UPDATED 12/23/2015 *JS

NHTSA ODI #10726687

3,500 miles · Jun 3, 2015
Visibility/wiper

WE HAD BOUGHT A NEW 2015 MAZDA CX-5 IN DEC2014. AFTER ABOUT 2-3 MONTHS & 3500 MILES, A CRACK SUDDENLY APPEARED ON THE VEHICLE WHEN IT WAS PARKED IN A PARKING LOT. THERE WAS NO EVEIDENCE OF CRACK ON THE COMMUTE TO THAT PARKING LOT EARLIER THAT DAY. THERE WAS NO POINT OF IMPACT OR ANY THING HITTING THE WINDSHIELD, THE CRACK HAS G…

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WE HAD BOUGHT A NEW 2015 MAZDA CX-5 IN DEC2014. AFTER ABOUT 2-3 MONTHS & 3500 MILES, A CRACK SUDDENLY APPEARED ON THE VEHICLE WHEN IT WAS PARKED IN A PARKING LOT. THERE WAS NO EVEIDENCE OF CRACK ON THE COMMUTE TO THAT PARKING LOT EARLIER THAT DAY. THERE WAS NO POINT OF IMPACT OR ANY THING HITTING THE WINDSHIELD, THE CRACK HAS GROWING A LITTLE EVERYDAY. DEALER SAYS IT WAS CAUSED DUE TO A POINT OF IMPACT BUT DOESN'T LOOK LIKE IT

NHTSA ODI #10723212

Mileage unknown · May 29, 2015
Visibility/wiper

THE 2014 MODEL VEHICLE WAS PURCHASED NEW IN AUGUST OF 2013. BETWEEN THAT TIME AND MAY OF 2015 THE WINDSHIELD HAS DEVELOPED SIGNIFICANT CRACKS MULTIPLE TIMES AND IS NOW ON IT'S THIRD REPLACEMENT WINDSHIELD (FOURTH TOTAL, INCLUDING THE FACTORY-INSTALLED WINDSHIELD). EACH TIME THE WINDSHIELD HAS BEEN REPLACED WITH A MAZDA BRAND W…

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THE 2014 MODEL VEHICLE WAS PURCHASED NEW IN AUGUST OF 2013. BETWEEN THAT TIME AND MAY OF 2015 THE WINDSHIELD HAS DEVELOPED SIGNIFICANT CRACKS MULTIPLE TIMES AND IS NOW ON IT'S THIRD REPLACEMENT WINDSHIELD (FOURTH TOTAL, INCLUDING THE FACTORY-INSTALLED WINDSHIELD). EACH TIME THE WINDSHIELD HAS BEEN REPLACED WITH A MAZDA BRAND WINDSHIELD - NOT AN AFTERMARKET BRAND BY SAFELITE.

NHTSA ODI #10722206

12,000 miles · May 18, 2015
Visibility/wiper

A CRACK DEVELOPED ON THE WINDSHIELD FROM UNDER THE BOTTOM MOLDING UP 5" AND THEN SPLIT BOTH WAYS ACROSS THE WINDSHIELD, WHILE IT WAS PARKED IN THE DRIVEWAY.

NHTSA ODI #10716994

12,000 miles · May 13, 2015
Visibility/wiper

MY WINDSHIELD DEVELOPED A CRACK FROM THE CENTER BOTTOM EDGE OVER NIGHT. IT WAS PARKED IN A GARAGE AS EVERYDAY AND APPEARS TO BE A STRESS CRACK. THE CRACK WAS SIGNIFICANTLY LONG ON THE FIRST DAY ITSELF THAT I HAD TO CHANGE IT.

NHTSA ODI #10716245

15,480 miles · May 3, 2015
Structure

THE VEHICLE'S DASH STARTED TO RATTLE AND MAKING A CRACKLING SOUND AS VEHICLE IS DRIVEN ON UNEVEN ROADS. THIS IS DANGEROUS DUE TO THE NOISE DESTRUCTING A DRIVER AND THE DRIVER TRYING TO LOCATE THE NOISE. THERE IS MANY PEOPLE WHO DEAL WITH THIS TYPE OF NOISE IN THIS VEHICLE MAKE AND MODEL AND THE MANUFACTURER SHOULD BE HELD RESPON…

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THE VEHICLE'S DASH STARTED TO RATTLE AND MAKING A CRACKLING SOUND AS VEHICLE IS DRIVEN ON UNEVEN ROADS. THIS IS DANGEROUS DUE TO THE NOISE DESTRUCTING A DRIVER AND THE DRIVER TRYING TO LOCATE THE NOISE. THERE IS MANY PEOPLE WHO DEAL WITH THIS TYPE OF NOISE IN THIS VEHICLE MAKE AND MODEL AND THE MANUFACTURER SHOULD BE HELD RESPONSIBLE TO FIX THE ISSUE BEFORE IT BECOMES A BIGGER PROBLEM. THIS ISSUE COULD CAUSE SOMEBODY TO LOSE THEIR LIVE BECAUSE THEY WERE DISTRACTED BY THE NOISE THAT IS CAUSED BY A POOR BUILT. *TR

NHTSA ODI #10714221

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems