NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
377 reports26,825 miles · Jul 22, 2019
Service Brakes
SINCE PURCHASED, THE VEHICLE DRIVER NOTED BRAKE PEDAL WAS "SOFT" WHEN BRAKING THE VEHICLE. THERE WAS NOT ENOUGH PRESSURE IN THE MASTER CYLINDER SYSTEM, IN WHICH THE BRAKE DID NOT RETURN APPROPRIATELY. THE PADS DID NOT PERFORM, SO ALL THE INTERIOR ROUTERS GRINDED. THE VEHICLE HAD CONSISTENT MOVEMENT ON A WEEKLY BASIS AND THE M…
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SINCE PURCHASED, THE VEHICLE DRIVER NOTED BRAKE PEDAL WAS "SOFT" WHEN BRAKING THE VEHICLE. THERE WAS NOT ENOUGH PRESSURE IN THE MASTER CYLINDER SYSTEM, IN WHICH THE BRAKE DID NOT RETURN APPROPRIATELY. THE PADS DID NOT PERFORM, SO ALL THE INTERIOR ROUTERS GRINDED. THE VEHICLE HAD CONSISTENT MOVEMENT ON A WEEKLY BASIS AND THE MILEAGE ON THE CAR DOES NOT WARRANT ALL FOUR ROTORS AND PAD HAVING TO BE REPLACED.
NHTSA ODI #11234007
689,240 miles · Jul 22, 2019
Unknown Or Other
MAZDA CX-5 SWITCHER SHIFT PART NUMBER KDY046040 WENT BAD ON MY VEHICLE AND MANY OTHERS. THIS SHOULD BE A RECALL BUT SOMEONE WAS TOLD BY MAZDA CORPORATE THAT IT IS NOT A DANGEROUS ISSUE THEREFORE WON'T BE A RECALL. MEANWHILE THOUSANDS OF PEOPLE ARE PAYING TO REPLACE A FAULTY PART!
NHTSA ODI #11233838
85,000 miles · Jul 20, 2019
Electrical SystemPower Train
WHEN SHIFTING INTO PARK, UNABLE TO SHUT OFF ENGINE AS CAR DOES NOT RECOGNIZE IT IS IN PARK
NHTSA ODI #11233548
Mileage unknown · Jul 16, 2019
Electrical System
AUXILIARY SYSTEM WILL NOT TURN OFF WHEN THE CAR IS TURNED OFF! THE ENGINE SHUTS OFF BUT THE IGNITION STAYS IN ACCESSORY MODE. HAVE TO TAP BRAKES, GEAR SHIFT, AND SOMETIMES STOP/START CAR AGAIN,WHILE REPEATEDLY PRESSING THE IGNITION STARTER BUTTON. IT'S COMPLETELY RANDOM AND IT HAS DRAINED MY CAR BATTERY TO THE POINT WHERE IT DIE…
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AUXILIARY SYSTEM WILL NOT TURN OFF WHEN THE CAR IS TURNED OFF! THE ENGINE SHUTS OFF BUT THE IGNITION STAYS IN ACCESSORY MODE. HAVE TO TAP BRAKES, GEAR SHIFT, AND SOMETIMES STOP/START CAR AGAIN,WHILE REPEATEDLY PRESSING THE IGNITION STARTER BUTTON. IT'S COMPLETELY RANDOM AND IT HAS DRAINED MY CAR BATTERY TO THE POINT WHERE IT DIED AND MY CAR HAD TO BE JUMP STARTED. THERE ARE MULTIPLE ONLINE FORUMS FROM OTHER PEOPLE HAVING THESE EXACT SAME ISSUES WITH THIS MAZDA. THE DEALERSHIP IS TRYING TO CHARGE $145 JUST TO RUN DIAGNOSTICS ON THIS. THIS IS A SERIOUS PROBLEM AND A SAFETY LIABILITY. I CAN'T BELIEVE THAT MAZDA HAS NOT RECALLED THIS MALFUNCTION. THEY SHOULD BE 100% RESPONSIBLE FOR REPLACING THE SWITCH UNIT. THIS HAS HAPPENED TO WAY TOO MANY PEOPLE!!
NHTSA ODI #11232222
70,000 miles · Jul 16, 2019
EnginePower TrainUnknown Or Other
MY VEHICLE DOES NOT COMPLETELY SHUT OFF WHEN THE START BUTTON IS PUSHED. IT GOES INTO AUXILIARY MODE. IF LEFT THE VEHICLE WILL STAY RUNNING UNTIL THE BATTERY DIES. THIS CAN BE RESOLVED AT TIMES BY RESTARTING THE CAR, SHIFTING IT OUT OF PARK, BACK INTO PARK AND THEN SHUTTING THE CAR OFF AGAIN..THIS MAY NEED TO BE DONE MORE THAN O…
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MY VEHICLE DOES NOT COMPLETELY SHUT OFF WHEN THE START BUTTON IS PUSHED. IT GOES INTO AUXILIARY MODE. IF LEFT THE VEHICLE WILL STAY RUNNING UNTIL THE BATTERY DIES. THIS CAN BE RESOLVED AT TIMES BY RESTARTING THE CAR, SHIFTING IT OUT OF PARK, BACK INTO PARK AND THEN SHUTTING THE CAR OFF AGAIN..THIS MAY NEED TO BE DONE MORE THAN ONCE AND SOMETIMES YOU HAVE TO MOVE THE CAR A LITTLE TO GET IT TO WORK.
NHTSA ODI #11232171
110,000 miles · Jul 15, 2019
Electrical System
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE ENGINE TURNED OFF, THE ELECTRICAL POWER REMAINED ACTIVE. IN ORDER FOR THE ELECTRICAL SYSTEM TO TURN OFF, THE CONTACT HAD TO PRESS THE START BUTTON AND MANEUVER THE GEAR SHIFTER NUMEROUS TIMES. IN ADDITION, THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDE…
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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE ENGINE TURNED OFF, THE ELECTRICAL POWER REMAINED ACTIVE. IN ORDER FOR THE ELECTRICAL SYSTEM TO TURN OFF, THE CONTACT HAD TO PRESS THE START BUTTON AND MANEUVER THE GEAR SHIFTER NUMEROUS TIMES. IN ADDITION, THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-2242523981. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #11231874
44,300 miles · Jul 10, 2019
Electrical System
RADIO WILL NOT TURN OFF WHEN THE CAR TURNS OFF. VEHICLE IS IN PARK AND AFTER PRESSING THE START/STOP BUTTON THE RADIO WILL NOT TURN OFF. LEAVING THE RADIO ON DRAINS THE BATTERY. IF I START THE CAR IN PUT IN ANOTHER GEAR AND BACK TO PARK AND PRESSING THE START/STOP BUTTON IT SOMETIMES TURNS THE RADIO OFF AND OTHER TIMES IT DOE…
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RADIO WILL NOT TURN OFF WHEN THE CAR TURNS OFF. VEHICLE IS IN PARK AND AFTER PRESSING THE START/STOP BUTTON THE RADIO WILL NOT TURN OFF. LEAVING THE RADIO ON DRAINS THE BATTERY. IF I START THE CAR IN PUT IN ANOTHER GEAR AND BACK TO PARK AND PRESSING THE START/STOP BUTTON IT SOMETIMES TURNS THE RADIO OFF AND OTHER TIMES IT DOES NOT. THE ENGINE HOWEVER WILL TURN OFF. THE CAR IS STATIONARY WHEN THIS HAPPENS. I DID LOOK ONLINE AND IT HAPPENS FREQUENCY TO MAZDA CX-5 2014 VEHICLES BECAUSE THERE IS A VIDEO ON HOW TO REPLACE THE PARK SWITCH PART TO CORRECT THE ISSUE. ALSO, THE TECHNICIAN AT THE MAZDA DEALERSHIP WHERE I GOT THE PARK SWITCH INSTALLED COMMENTED THAT HE SEES A LOT OF CUSTOMERS WITH THIS ISSUE. THAT IS WHY I THINK IT SHOULD BE RECALLED AND FIXED BY MAZDA. THANK YOU.
NHTSA ODI #11230747
77,000 miles · Jul 9, 2019
Electrical System
WHEN TURNING OFF THE CAR, IT DOES NOT RECOGNIZE THAT YOU ARE IN THE PARK POSITION AND IT DOES NOT SHUT DOWN PROPERLY. ACCESSORIES SUCH AS THE RADIO AND DISPLAYS DO NOT TURN OFF. THERE ARE NUMEROUS REPORTS ONLINE SAYING THIS IS DUE TO A FAULTY SHIFTER SWITCH.
NHTSA ODI #11230475
60,000 miles · Jul 8, 2019
Electrical System
FAULTY (DEFECTIVE) SHIFTER SWITCH (PART# KDYO-46-040.) PROHIBITS THE CAR FROM TURNING OFF RELIABLY WHEN PUT "IN PARK." THIS NEEDS TO BE CATEGORIZED AS AN OFFICIAL RECALL.
NHTSA ODI #11230119
60,000 miles · Jul 4, 2019
Electrical SystemPower TrainUnknown Or Other
WHEN PUTTING THE VEHICLE IN PARK, THE VEHICLE OFTEN DOES NOT FULLY TURN OFF (GOES INTO ACCESSORY MODE). IT SEEMS TO BE A SHIFTER ISSUE, OR IT DOES NOT KNOW IT'S IN PARK. I HAVE SEEN MANY SIMILAR REPORTS ON THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
NHTSA ODI #11229485
Official recalls
3Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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