2014 Mazda CX-5

WHEN THE CAR IS PUT INTO PARK IT DOES NOT ALWAYS REGISTER COMPLETELY. THE GEAR IS CLEARLY IN PARK, THE DOORS UNLOCK, BUT WHEN I PUSH THE IGNITION OFF THE RADIO STAYS ON. THIS APPARENTLY HAPPENS TO A LOT OF PEOPLE AND IS A FAULTY AT SHIFTER SWITCH (ACCORDING TO THE INTERNET). IT WILL OFTEN TAKE SOME FIDDLING AND 'AGGRESSIVELY' PUTTING IT INTO PARK SOMETIMES 15 TIMES BEFORE I ACTUALLY GET IT TO SHUT OFF. MAZDA HAS CHANGED THE WAY THEY MAKE THIS PART, BUT HAVEN'T ISSUED A RECALL.

I HAVE OWNED THIS VEHICLE FOR THREE YEARS AND THE POWER BRAKES HAVE FAILED THREE SEPARATE TIMES. EACH TIME THIS HAPPENS THE PEDAL IS EXTREMELY HARD TO PUSH AND WILL NOT GO DOWN. EACH TIME I WAS DRIVING IN CITY TYPE TRAFFIC. I HAVE TAKEN THE CAR TO JIM ELLIS MAZDA IN MARIETTA GA. THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND RECOMMENDED A BRAKE FLUID FLUSH HAVING SAID THE FLUID WAS DIRTY. ALSO SAID I NEEDED REAR BRAKE PADS DUE TO WEAR BUT THEY WERE FINE.I DID REPLACE THEM WITH NEW AS A PRECAUTION AS I AM A RETIRED AUTOMOTIVE TECHNICIAN. I WILL ATTACH A PHOTO OF THE PADS.THE CAR HAS 49000 MILES ON IT AND WAS PURCHASED CERTIFIED PRE OWNED IN OCTOBER 2016. MY WIFE IS AFRAID TO DRIVE THIS CAR NOW SINCE WE DON'T KNOW WHEN THIS MAY OCCUR AGAIN. EACH TIME THE BRAKES FAILED IT WAS HOT WEATHER AND THE OCCURRENCE WAS SEPT 2ND 2019.

CAR DOES NOT COMPLETELY TURN OFF WHEN IGNITION BUTTON IS PUSHED. ENGINE TURNS OFF, BUT ACCESSORIES STAY ON. IT TAKES SEVERAL TRIES TO FINALLY GET COMPLETELY TURNED OFF. THE PROBLEM STARTED 2 WEEKS AGO, AND HAPPENS ON A DAILY BASIS. SPOKE TO MAZDA AND THEY ARE AWARE OF PROBLEM WITH SHIFTER POSITION SWITCH, BUT HAVE NOT ISSUED ANY KIND OF SERVICE LETTER AT THIS POINT. CUSTOMER MUST PAY TO HAVE PROBLEM FIXED.

I WAS SLOWLY ACCELERATING AWAY FROM A STOP LIGHT IN TRAFFIC ON A 4 LANE HIGHWAY WHEN SUDDENLY THE TRANSMISSION FELT LIKE IT WAS SHIFTING FROM 1ST GEAR INTO REVERSE INSTEAD OF 2ND GEAR. MY AWD AUTOMATIC TRANSMISSION MAZDA SHOOK AND IT FELT LIKE IT WAS SHIFTING FROM 1ST TO REVERSE AND BACK AGAIN REPEATEDLY. I PUT IT IN NEUTRAL AND COASTED THROUGH THE INTERSECTION. I STOPPED IN THE MIDDLE OF THE RIGHT LANE AND CHECKED THE GEAR LEVER WHICH WAS IN DRIVE, NO WARNING OR CHECK ENGINE LIGHTS. I PUT IT IN GEAR AND SLOWLY DROVE FORWARD AND IT STARTED JERKING AGAIN AND I WAS FORCED TO COAST TO A WIDER SPOT SO I WOULDN'T GET REAR ENDED. I HAD IT TOWED BY AAA (THE LOCAL DRIVER REPORTED I WAS THE 6TH MAZDA CX-5 THEY TOWED FOR SIMILAR SYMPTOMS). THEY TOWED IT TO THEIR RECOMMENDED TRANSMISSION SHOP AND AFTER A SCAN, THE MECHANIC COULDN'T FIND ANY CODES. HE TEST DROVE IT AND IT EXHIBITED THE EXACT SAME SYMPTOMS. HE SAID IT WAS PROBABLY ELECTRICAL OR SOFTWARE AND HE COULDN'T FIX IT. I'LL GET IT TOWED TO MAZDA MONDAY. MY WARRANTY FROM CAR MAX RAN OUT 300 MILES AGO, THEY'VE BEEN VERY HELPFUL, BUT NOT MUCH THEY CAN DO UNTIL WE IDENTIFY THE CAUSE.

2014 MAZDA CX-5 WON'T SHUT OFF. ON TRYING TO TURN OFF THE CAR, THE ENGINE SHUTS OFF BUT THE ELECTRONIC DISPLAY IS STILL ON. IT IS AN ISSUE WITH THE PARKING GEAR SENSOR WHERE THE COMPUTER DOES NOT RECOGNIZE THE CAR IS IN PARKING GEAR. PEOPLE HAVE BEEN SEEING THIS ISSUE FOR ABOUT 2 YEARS NOW AND MAZDA REFUSES TO FIX THE ISSUE. INITIALLY, THE PART WAS NOT AVAILABLE ON THE MARKET BUT WITHIN THE LAST YEAR OR SO, THEY MADE IT AVAILABLE. APPARENTLY, MAZDA ALSO FIXED THE PART FROM THE 2015 VERSION. THE FAULTY NUMBER IS KDY0-46-040. IT IS COSTING CONSUMERS HUNDREDS OF DOLLARS AND TIME TO FIX AN OBVIOUS ISSUE WHICH MAZDA REFUSES TO ACKNOWLEDGE. HERE IS FORUM WITH PEOPLES GRIEVANCES REGARDING THIS ISSUE. EVEN EXTENDED WARRANTY DOES NOT COVER THIS AS PER SOME PEOPLES REVIEWS. I CONTACTED THE EXTENDED WARRANTY DIVISION WITH THIS ISSUE AND THEY REFUSED TO SAY THAT THEY WILL COVER THE ISSUE. THEY ARE ASKING ME TO GO TO A DEALER FOR A DIAGNOSTIC CHECK WHICH WILL COST ME ~$200. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849

WE'VE HAD THIS PROBLEM FOR ABOUT 4-MONTHS AND FINALLY HAD TO TAKE THE VEHICLE TO THE DEALERSHIP TO BE REPAIRED WHICH COSTED ME $340. WE HAD A PROBLEM WITH THE PUSH BUTTON WHICH STARTS AND TURNS THE CAR ON/OFF. IT WILL START FINE BUT WHEN YOU GO TO TURN THE CAR OFF IT KILLS THE ENGINE BUT THE RADIO AND DASH LIGHTS STAY ON ? WE HAVE TO KEEP STARTING THE CAR ABOUT FIVE TIMES AND TRYING TO TURN IT OFF BEFORE IT FINALLY TURNS OFF EVERYTHING COMPLETELY. THIS HAPPENS EVERY TIME WE GET INTO THE VEHICLE. I'M REALLY SHOCKED THAT MAZDA HAS NOT RECALLED THIS PROBLEM ? THE DEALERSHIP ACTED LIKE THEY NEVER SEEN THIS PROBLEM BEFORE ? I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM ON NHTSA. PLEASE GET THEM TO RECALL THIS PROBLEM SO I CAN GET MY MONEY BACK ! THX YOU FOR YOUR HELP. I DO HAVE A COPY OF THE INVOICE WHERE I HAD IT REPAIRED.

MY VEHICLE WILL NOT TURN OFF WHEN I PLACE IT IN PARK AND TURN OFF THE ENGINE. IT CAUSES ME TO TURN ON THE ENGINE, MOVE THE VEHICLE'S SHIFT LEVEL, PLACE IT BACK IN PARK, AND TRY TURNING IT OFF AGAIN. SOMETIMES IT TAKES 5 TO 10 MIN OF REPEATING THIS PROCESS IN ORDER TO TURN OFF THE VEHICLE. THIS SEEMS TO BE A KNOWN ISSUE FOR OTHER MAZDA CX-5 OWNERS BASED ON THOUSANDS OF RELATED COMPLAINTS ON FORUMS DATING BACK TO AT LEAST 2015 ON GOOGLE AND BING. THIS EFFECTS THE CARS, BATTERY, ENGINE, SHIFT LEVER, AND ALSO MAKES IT UNCERTAIN IF YOU ACTUALLY HAVE THE CAR TRULY IN PARK OR ON/OFF. THE ISSUE HAPPENED OCCASIONALLY BEFORE BUT IS NOW EVERYTIME I TRYING AND TURN OFF THE VEHICLE! MAZDA USDA IS AWARE OF THE ISSUE NOT TAKING RESPONSIBILITY.