2013 Mazda CX-5

I BOUGHT THE CAR CERTIFIED PRE-OWNED WITH 20K MILES. AFTER A FEW MONTHS I WAS AT AN INTERSECTION, ONCE THE CROSS TRAFFIC CLEARED I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR. THE CAR JUST GLIDED, IT HAD NO POWER FOR 5 SECONDS. I REPEATEDLY PRESSED THE THE GAS PEDAL BUT NOTHING HAPPENED UNTIL AFTER 5 SECONDS WHEN THE REVOLUTIONS INSTANTLY INCREASED TO AROUND 5000 RPM. THIS WAS THE FIRST TIME THIS HAPPENED AT AROUND 27,000 MILES. I FIGURED IT WAS A SMALL GLITCH. THROUGH MY 3 YEARS OF OWNERSHIP (PUTTING ON 57,000 MILES) THIS HAS BEEN OCCURRING MORE AND MORE FREQUENTLY. I AM VERY HESITANT WHEN CROSSING INTERSECTIONS AND ATTEMPTING LANE CHANGES. THIS NOW OCCURS AT LEAST TWICE A MONTH WHILE IN TRAFFIC. THE OTHER ISSUE OCCURS WHEN I SHIFT FROM PARK/REVERSE TO DRIVE, WHILE ON LEVEL GROUND, THE CAR SUDDENLY JERKS FORWARD AND REVOLUTIONS INCREASE SUDDENLY, WITH MY FOOD EITHER ON THE BRAKE OR AS SOON AS I REMOVE IT BUT BEFORE I PRESS THE GAS PEDAL. ANOTHER ISSUE IS WHILE I'M ACCELERATING, AT 20-25 MPH AS THE AUTOMATIC TRANSMISSION IS SHIFTING FROM EITHER 2 TO 3RD OR 3RD TO 4TH (I HAVEN'T BEEN ABLE TO DETERMINE YET). WHEN TRANSMISSION MISSES THE GEAR CHANGE IT CAUSES THE REVOLUTIONS TO SUDDENLY INCREASE FOR A FRACTION OF A SECOND. WHEN THE GEAR IS ENGAGED IT IS ACCOMPANIED BY A CLUNKY SLAMMING SOUND. THIS HAPPENS PRETTY QUICKLY AND HAS NOT YET MADE THE CAR LOSE SPEED OR HANDLING. AFTER 3 YEARS OF OWNERSHIP WITH RECORDED ROUTINE SCHEDULED MAINTENANCE COMPLETED AND STANDARD COMMUTER USE OF 60% HIGHWAY AND 40% CITY STYLE DRIVING I DON'T FEEL THE TRANSMISSION AND/OR ENGINE ARE SAFE OR RELIABLE. I HAVE TAKEN IT TO THE DEALER SINCE IT IS STILL UNDER LIMITED POWER-TRAIN WARRANTY BUT THEY JUST TELL ME THAT IS NORMAL FOR ECONOMY STYLE CARS. I CAN NOT LET MY PARENTS BORROW THE CAR BECAUSE I FEEL THESE ISSUES MIGHT SURPRISE THEM WHILE IN TRAFFIC AND LEAD TO A COLLISION.

CAR WILL NOT POWER OFF WHEN IN PARK. BATTERY WILL DRAIN IF NOT VERY COGNIZANT OF THE SYSTEM ACTUALLY SHUTTING OFF. APPARENTLY IS IS PART KDY0-46-040 THAT IS LOCATED IN THE GEAR BOX THAT IS WEARING OUT. MY CAR HAS ONLY 83,000 MILES CURRENTLY. IT HAPPENS MULTIPLE TIMES BEFORE IT WILL SUCCESSFULLY POWER OFF. SOMETIMES YOU HAVE TO DRIVE IT AROUND TO FINALLY GET IT TO RECOGNIZE PARK SO IT WILL FULLY TURN OFF.

WHEN THE VEHICLE IS PUT INTO PARK AND THE IGNITION SWITCH PRESSED, THE VEHICLE WILL NOT COMPLETELY TURN OFF. THE ENGINE TURNS OFF BUT THE ENTIRE ELECTRICAL PANEL STAYS ON. THE ONLY SOLUTION HAS BEEN TO TURN THE CAR BACK ON, DRIVE FORWARD/BACKWARDS, AND TRY TO TURN IT OFF AGAIN. SOMETIMES, THIS HAS TO BE DONE UP TO 10 TIMES BEFORE THE VEHICLE WILL COMPLETELY SHUT OFF. THIS HAS BEEN A VERY BIG PROBLEM BECAUSE YOU CANNOT LEAVE OR LOCK YOUR VEHICLE. MAZDA DEALERSHIPS ARE CHARGING $80 - $120 JUST TO DIAGNOSE THE PROBLEM. IT TURNED OUT TO BE A FAULTY GEAR SENSOR SWITCH WHICH IS NOT ALLOWING THE VEHICLE TO GO COMPLETELY INTO THE PARK POSITION. THE COST FOR PARTS AND LABOR IS APPROX. $400.

I AM OFTEN UNABLE TO TURN CAR OFF USING THE KEYLESS IGNITION SWITCH. THE ENGINE WILL STOP BUT ALL INTERIOR POWER REMAINS ON, AND I MUST RESTART THE ENGINE, SHIFT GEARS, RETURN TO PARK AND TRY AGAIN. SOMETIMES IT TAKES 5-8 TRIES TO KILL POWER. THIS IS A SAFETY HAZARD AS IT COULD LEAVE YOU STRANDED WITH A DEAD BATTERY. I'VE SEEN MANY SIMILAR COMPLAINTS ON YOUR WEBSITE, BUT MAZDA CLAIMS NO OWNERSHIP OF THE PROBLEM AND HAVE NOT ISSUED A RECALL. HOW CAN YOU RECTIFY THIS SITUATION?

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO TURN OFF. THE VEHICLE FINALLY TURNED OFF TEN MINUTES LATER AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS ALSO LEAKING OIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A MALFUNCTIONING SENSOR CAUSED THE LEAK. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,000.

AFTER DRIVING AND PUTTING THE CAR IN PARK AND TRYING TO TURN THE CAR OFF THE CAR RADIO AND DASH INDICATORS REMAIN ON. I AM NOT ABLE TO COMPLETELY TURN THE CAR OFF WITHOUT PUTTING IT IN REVERSE AND BACKING IT UP SOME AND THEN DRIVING FORWARD AGAIN AND PUTTING IT IN PARK AND PUSHING THE POWER BUTTON AGAIN. JUST TRYING TO RESTART THE CAR OR SHIFT IT TO DRIVE AND BACK TO TURN THE POWER COMPLETELY OFF DOES NOT WORK. THIS INCOMPLETE POWERING OFF OF THE VEHICLE HAPPENS VERY RANDOMLY.

AFTER PARKING AND PRESSING THE START/STOP BUTTON TO TURN THE ENGINE OFF AND EXIT THE VEHICLE, THE ENGINE WOULD TURN OFF BUT THE RADIO/LIGHTS, ETC. ALL STAYED ON. TO RESOLVE, I HAD TO TURN THE VEHICLE BACK ON, PUT IT INTO DRIVE/REVERSE/PARK AND PRESS THE START/STOP BUTTON AGAIN FOR IT TO COMPLETELY TURN OFF LIKE IT'S SUPPOSED TO. I WAS STOPPED IN THE PARKING LOT IN FRONT OF MY WORK, FLAT CONCRETE AREA, WEATHER WAS SUNNY AND 90 DEGREES.