Ball joint broke gave out while turning
2013 Mazda CX-5
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2013 Mazda CX-5 do not stand out strongly from the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
141 reports with mileage · 53 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
4 reportsWHILE DRIVING, THE ENGINE APPEARS TO STALL AND THE CAR IS NOT DRIVABLE. THE CAR FEELS AS THOUGH IT HAS SHUT OFF, AND NO ACCELERATION IS POSSIBLE. I AM FORCED TO COAST TO THE SHOULDER, AT WHICH POINT I MUST TURN THE CAR OFF AND RESTART IN ORDER FOR THE CAR TO BE DRIVABLE. WHILE THIS IS HAPPENING, SEVERAL INDICATOR LIGHTS ARE I…
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WHILE DRIVING, THE ENGINE APPEARS TO STALL AND THE CAR IS NOT DRIVABLE. THE CAR FEELS AS THOUGH IT HAS SHUT OFF, AND NO ACCELERATION IS POSSIBLE. I AM FORCED TO COAST TO THE SHOULDER, AT WHICH POINT I MUST TURN THE CAR OFF AND RESTART IN ORDER FOR THE CAR TO BE DRIVABLE. WHILE THIS IS HAPPENING, SEVERAL INDICATOR LIGHTS ARE ILLUMINATED, INCLUDING THE TIRE PRESSURE MONITOR, CHECK ENGINE, AT, AND TRACTION CONTROL INDICATORS. UPON RESTART, THE CHECK ENGINE REMAINS ILLUMINATED. THIS SAME INCIDENT HAS RECURRED 3X SINCE I PURCHASED THE CAR IN APRIL 2012, INCLUDING MAY 2013, MAY 2014 AND AUGUST 2014. EACH TIME IT HAS BEEN SERVICED BY THE DEALERSHIP. I HAVE JUST FILED A COMPLAINT WITH MAZDA. *TR
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE MONITOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TPMS WAS RESET AND NO FAILURE WAS FOUND. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS …
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TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE MONITOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TPMS WAS RESET AND NO FAILURE WAS FOUND. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE MILEAGE OF THE FAILURE WAS 100.
PULLING IN TO PARKING SPACE WITH FOOT ON BRAKE. VEHICLE WOULD NOT STOP AND COULDN'T TURN THE STEERING WHEEL. CAR SUDDENLY ACCELERATED AND JUMP CURB AND RAN INTO SIDE OF BUILDING. BRAKE PEDAL WAS HARD TO PRESS AND EVEN TRIED PUMPING BRAKE, BUT VEHICLE WOULD NOT STOP. ENGINE SPEED DID NOT CHANGE WHEN PUMPING BRAKE. VEHICLE WAS ONL…
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PULLING IN TO PARKING SPACE WITH FOOT ON BRAKE. VEHICLE WOULD NOT STOP AND COULDN'T TURN THE STEERING WHEEL. CAR SUDDENLY ACCELERATED AND JUMP CURB AND RAN INTO SIDE OF BUILDING. BRAKE PEDAL WAS HARD TO PRESS AND EVEN TRIED PUMPING BRAKE, BUT VEHICLE WOULD NOT STOP. ENGINE SPEED DID NOT CHANGE WHEN PUMPING BRAKE. VEHICLE WAS ONLY THREE WEEKS OLD AND HAD A MAJOR MALFUNTION WITH BRAKING AND STEERING. *TR
Official recalls
116V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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