← New search

2013 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Mazda CX-5 do not stand out strongly from the model-year median of 133.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all CX-5 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

141 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports3 injury reports

What owners actually said

194 reports
Mileage unknown · Dec 4, 2019
Electrical System

WHEN PARKING AND PUTTING THE CAR IN 'PARK', THE CAR DOESN'T RECOGNIZE THAT IT'S IN THE PARK POSITION, AND ALTHOUGH THE CAR SHUTS OFF, THE ELECTRICAL SYSTEM STAYS ON. THIS ALLOWS THE BATTERY TO RUN DOWN WITH STEREO, LIGHTS, AND FANS ALL RUNNING, AND EVEN WORSE, WOULD ALLOW SOMEONE TO STEAL THE CAR IF THEY WERE TO GET INTO IT. I'V…

Read full complaint

WHEN PARKING AND PUTTING THE CAR IN 'PARK', THE CAR DOESN'T RECOGNIZE THAT IT'S IN THE PARK POSITION, AND ALTHOUGH THE CAR SHUTS OFF, THE ELECTRICAL SYSTEM STAYS ON. THIS ALLOWS THE BATTERY TO RUN DOWN WITH STEREO, LIGHTS, AND FANS ALL RUNNING, AND EVEN WORSE, WOULD ALLOW SOMEONE TO STEAL THE CAR IF THEY WERE TO GET INTO IT. I'VE DONE RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE ONLINE WITH THE 2013 AND 2014 MODEL YEARS.

NHTSA ODI #11286999

150,000 miles · Nov 13, 2019
Electrical System

THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITC…

Read full complaint

THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITCH. IT'S VERY UNSAFE. IT CAN CAUSE BATTERY DRAINAGE AND CAN LEAD TO OTHER ELECTRICAL ISSUES.

NHTSA ODI #11279901

25,000 miles · Oct 1, 2019
Engine

WHEN I PUT IT IN PARK AND PRESS BUTTON TO SHUT IT OFF, THE AUXILIARY POWER STAYS ON. THIS MAKES THE CAR WHERE IT CANNOT BE LOCKED AND DRAINS THE BATTERY. IT IS A SAFETY HAZARD.

NHTSA ODI #11265379

147,000 miles · Sep 30, 2019
EngineFuel/propulsion SystemVehicle Speed Control

I WAS DRIVING MY MAZDA 2013 CX-5 ON THE HIGHWAY, WHEN IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. I PRESSED THE THE ACCELERATED ALL THE WAY TO THE FLOOR AND MY VEHICLE WOULD NOT ACCELERATE. THE ENGINE LIGHT, LOW TIRE, AND TRACTION SYMBOLS ALL WERE LID UP ON THE DASHBOARD. I DROVE THE VEHICLE BACK HOME AT 20 MPH AS THIS I…

Read full complaint

I WAS DRIVING MY MAZDA 2013 CX-5 ON THE HIGHWAY, WHEN IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. I PRESSED THE THE ACCELERATED ALL THE WAY TO THE FLOOR AND MY VEHICLE WOULD NOT ACCELERATE. THE ENGINE LIGHT, LOW TIRE, AND TRACTION SYMBOLS ALL WERE LID UP ON THE DASHBOARD. I DROVE THE VEHICLE BACK HOME AT 20 MPH AS THIS IS THE MAXIMUM TOP SPEED THE VEHICLE WOULD ACCELERATE. I WILL CHECK TO SEE IF THERE IS A RECALL FOR THIS SAFETY ISSUE THAT CAN BE LIFE THREATENING.

NHTSA ODI #11258913

Mileage unknown · Sep 27, 2019
Unknown Or Other

DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND …

Read full complaint

DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND REQUIRES DISCONNECTING THE BATTERY TO AVOID THE DRAIN. DANGEROUS FOR EVERYONE BUT PARTICULARLY DANGEROUS FOR THOSE WHO ARE DEAF WHEN THE ENGINE RUNS OR THE IGNITION STAYS ON AND CAUSES THE BATTERY TO DRAIN. THE VEHICLE IS PARKED WHEN THIS OCCURS. AT TIMES CONTINUING TO TURN ON THE ENGINE, SHIFTING THROUGH ALL OPTIONS AND BACK IN TO PARK SOLVES THE PROBLEM. SEVERAL OCCASIONS WHEN SHIFTING BACK INTO PARK AND TURNING OFF THE IGNITION WILL NOT SOLVE THE PROBLEM. THE PROBLEM STARTED TO OCCUR RANDOMLY BUT NOW OCCURS DAILY. SINCE THIS ISSUE I HAVE REPLACED STARTER AND BATTERY WITH NO AFFECT. THE MECHANIC FOUND THE TECHNICAL SERVICE BULLETIN ISSUES BY MAZDA FOR THIS PROBLEM.

NHTSA ODI #11258563

83,000 miles · Sep 14, 2019
Unknown Or Other

DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND …

Read full complaint

DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND REQUIRES DISCONNECTING THE BATTERY TO AVOID THE DRAIN. DANGEROUS FOR EVERYONE BUT PARTICULARLY DANGEROUS FOR THOSE WHO ARE DEAF WHEN THE ENGINE RUNS OR THE IGNITION STAYS ON AND CAUSES THE BATTERY TO DRAIN. THE VEHICLE IS PARKED WHEN THIS OCCURS. AT TIMES CONTINUING TO TURN ON THE ENGINE, SHIFTING THROUGH ALL OPTIONS AND BACK IN TO PARK SOLVES THE PROBLEM. SEVERAL OCCASIONS WHEN SHIFTING BACK INTO PARK AND TURNING OFF THE IGNITION WILL NOT SOLVE THE PROBLEM. THE PROBLEM STARTED TO OCCUR RANDOMLY 10/16/2018 BUT OCCURED WITH DAILY FREQUENCY ON 9/9/2019, THE REPAIRS WERE MADE ON 9/13/2019 WHEN THE MECHANIC FOUND THE TECHNICAL SERVICE BULLETIN ISSUES BY MAZDA FOR THIS PROBLEM.

NHTSA ODI #11255485

80,000 miles · Aug 16, 2019
EngineFuel/propulsion System

INITIALLY THE CHECK ENGINE LIGHT CAME ON WITH NO NOTICE DRIVABILITY CONCERN. USED OBD SCANNER AND RETRIEVED TWO CODES: P0172 RUNNING RICH, P013A DOWNSTREAM O2 SLOW SWITCH. TWO DAYS LATER THE CAR STALLED TWO TIME, BOTH TIMES RIGHT AFTER VEHICLE STOPPED COMPLETELY WITH BRAKE PEDAL APPLIED. STOPPED DRIVING THE VEHICLE FOR SE…

Read full complaint

INITIALLY THE CHECK ENGINE LIGHT CAME ON WITH NO NOTICE DRIVABILITY CONCERN. USED OBD SCANNER AND RETRIEVED TWO CODES: P0172 RUNNING RICH, P013A DOWNSTREAM O2 SLOW SWITCH. TWO DAYS LATER THE CAR STALLED TWO TIME, BOTH TIMES RIGHT AFTER VEHICLE STOPPED COMPLETELY WITH BRAKE PEDAL APPLIED. STOPPED DRIVING THE VEHICLE FOR SEVERE SAFETY CONCERN AND WILL SEND THE CAR TO THE DEALERSHIP. VEHICLE HAS NOT BEEN MODIFIED, AND HAS 80K MILES, 6.5 YRS OF SERVICE, WITH REGULAR SCHEDULED MAINTENANCE.

NHTSA ODI #11244384

75,000 miles · Aug 6, 2019
Electrical System

WHEN THE VEHICLE IS STATIONARY AND WE TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. IT APPEARS THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A …

Read full complaint

WHEN THE VEHICLE IS STATIONARY AND WE TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. IT APPEARS THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE, ESPECIALLY FOR YOUNG WOMEN DRIVING THIS VEHICLE.

NHTSA ODI #11242082

29,750 miles · Jul 17, 2019
Service Brakes, Hydraulic

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR BRAKE ROTOR WAS DEFORMED AND DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MAZDA OF CLEAR LAKE (20101 GULF FWY, WEBSTER, TX) AND THE MANUFACTURER…

Read full complaint

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR BRAKE ROTOR WAS DEFORMED AND DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MAZDA OF CLEAR LAKE (20101 GULF FWY, WEBSTER, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE; HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 29,750. *TR CONSUMER STATED RECENTLY CALLED ABOUT FAULTY BRAKE FOR 2013 MAZDA CX-5. REF #11232833. I WILL ATTACH PHOTOS OF FAULTY BRAKE AND GOOD BRAKE, BOTH FROM REAR OF VEHICLE. PLEASE BE ADVISED THAT THERE ARE MULTITUDE OF COMPLAINTS ONLINE FOR THIS PROBLEM, I HAVE JUST OWNED THIS VEHICLE FOR A LONG TIME WITH LOW MILES, <30,000. ALL COMPLAINTS ARE WITHIN THE 0-30,000 MILE POINT. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI #11232833

106,000 miles · Jul 11, 2019
Service Brakes

PURCHASED USED 2013 MAZDA CX-5 IN DECEMBER 2015. APRIL 2017 HAD REAR BRAKE PADS AND ROTORS REPLACED DUE TO RUST. SCREECHING BEGAN, AGAIN, END OF JUNE 2019 WHILE DRIVING NORMAL SPEEDS. CONTINUED TO GET WORSE, BRAKING AND NOT BRAKING AT ANY SPEED. MECHANIC STATED THAT THE REAR PADS AND ROTORS NEEDED TO BE REPLACED DUE TO RUST, WI…

Read full complaint

PURCHASED USED 2013 MAZDA CX-5 IN DECEMBER 2015. APRIL 2017 HAD REAR BRAKE PADS AND ROTORS REPLACED DUE TO RUST. SCREECHING BEGAN, AGAIN, END OF JUNE 2019 WHILE DRIVING NORMAL SPEEDS. CONTINUED TO GET WORSE, BRAKING AND NOT BRAKING AT ANY SPEED. MECHANIC STATED THAT THE REAR PADS AND ROTORS NEEDED TO BE REPLACED DUE TO RUST, WITH THE LEFT-SIDE BEING EXTREMELY WORSE THAN THE RIGHT. SAID THE CALIPER MIGHT HAVE GONE BAD. COULDN'T EXPLAIN HOW THIS WOULD HAPPEN IN 2 YEARS. DID NOT MENTION ANY NOTICES FOR THIS FROM MAZDA OR HOW TO PREVENT THIS FROM HAPPENING AGAIN.

NHTSA ODI #11230933

Official recalls

1

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems