2013 Mazda CX-5

The contact owns a 2013 MAZDA CX5. The contact stated while attempting to shut off the vehicle, the vehicle failed to turn off due to the transmission not being fully in PARK. The contact stated that there was an unknown flashing red warning light illuminated. The vehicle was not yet diagnosed. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 100,000.

AFTER FIXING THE ELECTRICAL PROBLEM WITH THE CAR NOT FULLY TURNING OFF, THE CAR SUDDENLY DIED IN TRAFFIC AND WOULDN'T RESTART. REPLACING MASS AIR SENSOR, O2 SENSOR, AND PLUGS, THE CAR WILL DIE IN TRAFFIC WHEN COMING TO A STOP, BUT RESTARTS IMMEDIATELY. THE CODE SAYS THIS IS A PCM PROBLEM. INTERNET RESEARCH SAYS THIS IS NOT UNCOMMON RESULTING IN SAFETY RECALLS IN OTHER YEAR MODELS. 2013 SHOULD ALSO BE RECALLED.

THE IGNITION ON MY 2013 MAZDA CX-5 WOULD NOT TURN OFF AFTER PUTTING THE VEHICLE INTO PARK. THE ENGINE WOULD START WITH THE GEARSHIFT LEVER IN PARK, BUT ONCE I DROVE TO A DESTINATION, PULLED INTO A PARKING LOT, AND PUT THE GEARSHIFT INTO PARK, THE VEHICLE WOULD NOT ENTIRELY TURN OFF. IT WOULD TAKE SEVERAL ATTEMPTS TO MANIPULATE THE GEARSHIFT AROUND TO GET THE CAR TO TURN OFF. THE VEHICLE'S ELECTRICAL SYSTEM WOULD STILL BE ACTIVE, INCLUDING RADIO, DASH LIGHTS, HEADLIGHTS, AND OTHER ELECTRICAL SYSTEMS WOULD ALL REMAIN ON. AFTER CONTACTING A LOCAL MAZDA DEALERSHIP IN TOWN, A "PARK SAFETY SWITCH" IN THE GEARSHIFT LEVER IS BEING AFFECTED, AND IT IS A KNOWN PROBLEM AFFECTING MAZDA CX-5 VEHICLES. HOWEVER, THERE HAVE NOT BEEN ANY RECALLS ISSUED FOR THIS PROBLEM. THANKS TO A QUICK GOOGLE SEARCH SUCH AS "MAZDA CX-5 WILL NOT TURN OFF", I FOUND OUT ABOUT THIS ISSUE. THERE ARE SEVERAL YOUTUBE VIDEOS, POSTS ON REDDIT AND MAZDA FORUMS DISCUSSING THIS ISSUE. HAVING A VEHICLE WITH AN ISSUE WHERE YOU CANNOT TURN THE CAR OFF BECAUSE THE CAR "THINKS" THAT THE VEHICLE IS NOT IN PARK IS UNSAFE AND A SAFETY HAZARD AND CAN CAUSE AN ACCIDENT OR WORSE.

WHILE DRIVING MY VEHICLE ON THE INTERSTATE THE CAR LOST THE ABILITY TO ACCELERATE. ALL OF THE DASHBOARD LIGHTS CAME ON AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. AFTER RESTARTING THE VEHICLE I WAS ABLE TO DRIVE IT BUT I CANNOT TAKE THE VEHICLE OVER 30 MPH NOW WITHOUT IT SHUTTERING AND HAVING ACCELERATION ISSUES. THIS IS A SERIOUS AND LIFE THREATENING ISSUE THAT NEEDS TO BE FIXED FREE OF CHARGE. I HAVE FOUND OTHER REPORTS OF THIS HAPPENING BUT I SEE NO RECALL INFORMATION. THIS NEEDS TO BE FIXED BEFORE MAZDA HAS LAWSUITS FILED AGAINST THEM. THIS IS A MANUFACTURING ERROR AND NOT A USAGE ERROR. PLEASE LOOK INTO THIS.

THE SHIFTER POSITION SWITCH IS DEFECTIVE. IT DOES NOT ALWAYS SHUT OFF THE ELECTRICAL SYSTEM WHEN THE SHIFTER IS PLACED INTO PARK AND THE CAR IS TURNED OFF. THE ELECTRICAL SYSTEM, THE RADIO, LIGHTS, ETC, REMAIN ON EVEN THOUGH THE CAR HAS BEEN TURNED OFF. APPARENTLY IT CAUSED BY A SMALL PART THAT WAS MADE OF RUBBER THAT DRIES OUT AND BREAKS DOWN. IT IS REPLACED BY A PLASTIC PART THAT RESISTS WEAR AND TEAR AND LASTS FAR LONGER. MAZDA IS AWARE OF THE PROBLEM BUT REFUSES TO REPLACE THE DEFECTIVE PART FOR FREE.

IJUST PURCHASED THIS VEHICLE USED FROM A CAR DEALER. I GET IT HOME AND FIND THIS OUT. SEEMS IT IS A COMMON ISSUE AND COMPLAINT ONLINE WITH A FIX OF OVER $200 IN PARTS AND LABOR. (ALL OUR VEHICLES ARE MAZDAS. I PURPOSELY BOUGHT A MAZDA BECAUSE I BELIEVED THEY WERE RELIABLE. I AM SORELY DISAPPOINTED THERE IS NOT A RECALL FOR THIS. WHEN CAR IS PUT IN PARK AND TURNED OFF IT WILL NOT SHUT OFF. AUXILLARY POWER KEEPS RUNNING NOT ALLOWING THE CAR TO LOCK. RADIO TURNS BACK ON. THE ONLY REMEDY IS TO CONTINUALLY TRY TO JIGGLE THE GEAR SHIFT OR TAKE CAR OUT OF PARK AND BACK IN.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT-OFF WHILE DEPRESSING THE START/STOP BUTTON. AFTER PRESSING THE START/STOP BUTTON TO SHUT THE VEHICLE OFF, THE ENGINE TURNED OFF HOWEVER, THE ELECTRONICS INSIDE THE VEHICLE AND THE EXTERIOR LIGHTS REMAINED ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND ADVISED TO PAY $395 FOR REPAIRS BEING AS THOUGH THE CONSUMER WAS NOT AT FAULT.

SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T START. THE DEALERSHIP SAID IT WAS THE AIR INTAKE OXYGEN SENSOR. THEY REPLACED IT PLUS THEY PUT IN A NEW CAR BATTERY. MY HUSBAND AND I THOUGHT IT WAS WEIRD, BUT NOW I'M WONDERING IF THE CAR ITSELF IS COMPLETELY SHUTTING DOWN WHEN I TURN IT OFF. NOW, THIS IS MAKING ME SCARED TO DRIVE THE CAR. THE REPAIR COST ME 490 SOMETHING.