2013 Mazda CX-5

I FIRST STARTED HEARING THIS SCREECHING NOISE BACK IN MAY 2015, AFTER WHICH I TOOK IT TO THE DEALERSHIP THINKING WHATEVER IT WAS COULD BE COVERED UNDER WARRANTY. THEY CAME BACK SAYING THAT IT WAS DUE TO NOT HAVING ANY REAR BRAKE PADS LEFT AND MY ROTORS WERE SEVERELY DAMAGED. UNFORTUNATELY, THIS WAS DUE TO NORMAL WEAR AND TEAR AND NOT COVERED UNDER WARRANTY. AFTER FIXING THIS, IN AUGUST 2015, I STARTED TO HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SAME DEALERSHIP COMPLAINING ABOUT THE SAME NOISE. THIS TIME, THEY STATED THAT IT WAS MY FRONT BRAKE PADS. GOT THIS FIXED AS WELL. NOW IT IS SEPTEMBER, AND I HEAR THE SAME EXACT SCREECHING NOISE AS I HEARD IN MAY. I DECIDED TO HAVE IT CHECKED AT ANOTHER DEALERSHIP BUT UNFORTUNATELY, DUE TO HOW THE PRIOR DEALERSHIP USED AN AIR IMPACT WRENCH TO PUT ON MY WHEEL LOCKS, THEY WERE NOT ABLE TO REMOVE THEM. IT ACTUALLY STRIPPED THE KEY AND NOW I AM STUCK WITH ANOTHER PROBLEM TO FIX. WHILE THERE, WE ASKED IF THIS MIGHT BE THE REASON BEHIND THE SCREECHING THAT WE HEAR, BUT THE MECHANIC STATED THAT THERE IS A SERVICE BULLETIN OUT ON THE REAR CALIPERS, ETC AND TO FIX IT IF A CUSTOMER COMPLAINS. NOW MY COMPLAINT IS HOW IS A CUSTOMER SUPPOSED TO BE AWARE OF THIS IF IT IS NOT MADE KNOWN TO US...AND INSTEAD, THE DEALERSHIPS TRICK US INTO REPEATEDLY RETURNING TO HAVE IT CHECKED, TAKING TIME OUT OF OUR BUSY WORK SCHEDULES. I ALSO DON'T AGREE WITH AT ONLY 30K, I HAD TO HAVE ALL MY BRAKE PADS CHANGED ALREADY! ALL THE OTHER CARS I'VE HAD, I DID AT AROUND 50K.

I WAS TRAVELING AT APPROXIMATELY 65 MPH ON A HIGHWAY IN THE RIGHT-HAND LANE WHEN MY TIRE PRESSURE INDICATOR, TRACTION CONTROL INDICATOR, LOW OIL INDICATOR, EMERGENCY CHECK ENGINE INDICATOR LIGHT ILLUMINATED. THE CAR APPEARED TO BE DRIVING NORMALLY SO I DROVE IT TO A NEARBY MEINEKE SHOP WHERE THEY RAN DIAGNOSTICS & REPORTED THEY WERE GETTING ERROR CODES P0571 & P02507. THEY FURTHER ADVISED THEY WERE NOT EQUIPPED TO FIX THE PROBLEM AND I HAD TO GO TO A MAZDA DEALERSHIP - THE CLOSEST WAS 20 MILES AWAY. WHILE ON MY WAY TO THE DEALERSHIP, (AGAIN TRAVELING APPROXIMATELY 65 MPH ON A HIGHWAY IN THE RIGHT-HAND LANE), EVERY LIGHT REMAINED ILLUMINATED. APPROXIMATELY 10 MINUTES INTO THE TRIP, MY PUSH-TO-START BUTTON STARTED FLASHING YELLOW, I LOST POWER TO THE CAR AND MY BRAKES WERE NOT RESPONSIVE. I COASTED TO THE SIDE OF THE ROAD WHERE I TURNED THE CAR OFF, NOT KNOWING IF IT WOULD TURN BACK ON. I ALLOWED IT TO SIT FOR ABOUT 5 MINUTES AND ATTEMPTED TO TURN IT "ON" VIA THE PUSH-TO-START. IT DID TURN ON AND ALLOWED ME TO CONTINUE DRIVING, (THIS TIME IN THE BREAK-DOWN LANE AT 25 MPH WITH MY HAZARD LIGHTS FLASHING). I MADE IT TO THE DEALERSHIP WHERE THEY NOTED THE CHECK-ENGINE LIGHT WAS ON. DIAGNOSTICS BY THE DEALERSHIP / MY INVOICE REVEAL THE "CAUSE" AS "61 P0302XRX BRAKE SWITCH, R & R 71 W" AND "1 LMIN07*5 MINI LP 7.5 FUSE" WITH A PART NUMBER OF BN7N-66-490. THE ISSUE WAS REPAIRED UNDER WARRANTY AS THE CAR IS LESS THAN 3 YEARS OLD / LESS THAN 25,000 MILES. I WAS ON VACATION 8 HOURS FROM MY HOME WITH THIS HAPPENED. I HAD 2 TEENAGERS IN THE CAR DURING THE FIRST FAILURE. THIS COULD HAVE BEEN REALLY, REALLY BAD HAD I BEEN TRAVELING IN THE LEFT LANE AS I BELIEVE I WOULD HAVE BEEN REAR ENDED WHEN THE CAR SUDDENLY SLOWED DOWN AND I LOST THE ABILITY TO BRAKE. THE OUT-OF-STATE DEALERSHIP WAS WONDERFUL; HOWEVER I BELIEVE THIS MAKE/MODEL NEEDS TO BE RECALLED FOR THIS ISSUE.

5 SECONDS AFTER STARTING THE VEHICLE IT SUDDENLY WENT INTO UNINTENDED ACCELERATION FROM 5MPH TO ABOUT 40 MPH. I IMMEDIATELY APPLIED THE BRAKES BUT THE CAR WOULD NOT SLOW DOWN OR STOP. I THEN SHIFTED INTO NEUTRAL WHICH DID NOTHING, THEN SHIFTED INTO PARK, WHICH DID NOTHING. STILL APPLYING THE BRAKES I TRIED NUMEROUS TIMES TO SHUT (PUSH BOTTON) IGNITION OFF BUT THAT WAS UNRESPONSIVE. I HIT A STREET SIGN WHICH SLOWED ME DOWN AND THE CAR FINALLY CAME TO A STOP BUT THE ENGINE WAS STILL REVING LOUDLY FOR ANOTHER SOLID MINUTE. I AGAIN WAS PUSHING THE IGNITION BUTTON AND THE CAR THEN SUDDENLY TURNED OFF.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHEN THE BRAKES WERE ENGAGED, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER, THE REAR DRIVER SIDE AND PASSENGER SIDE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

DRIVING ON A PAVED ROAD WHEN I HEARD A VERY LOUD SQUEALING NOISE COMING FROM THE REAR WHEELS. CHECKED THE WHEELS WHEN I GOT HOME , AND DISCOVERED PREMATURE WEAR ON REAR BRAKE PADS AND ROTORS. PADS WERE WORN DOWN, AND THE ROTORS WERE GROOVED THE REAR RIGHT SIDE WAS REALLY BAD . LOOKED FOR A RECALL NOTICE, AND FOUND NOTHING, SO I REPLACED THEM. I TALKED TO THE SERVICE MANAGER AT THE LOCAL MAZDA DEALERSHIP ON JUNE 121TH, AND HE INFORMED ME THAT THERE WAS A NOTICE SENT TO THE DEALERS TO LOOK FOR THIS PROBLEM IF THERE WAS A CUSTOMER COMPLAINT. I ASKED WHY THE NOTICE WAS NOT SENT TO THE VEHICLE OWNER'S, AND HE HAD NO ANSWER.

PUT MY TRUCK IN GEAR D FOR DRIVE START DRIVING AND AT 5MPH ITS MAKING A NOISE LIKE A STANDARD TRANSMISSION DO WHEN YOU ARE IN THE WRONG GEAR SUCH AS TOO LOW. AT FIRST I THOUGHT IT WAS MY RADIO BECAUSE IT WAS SIZZLING AND THE READ OUT THAT THE STATION SHOW WAS NO LONGER SHOWING THE SONG OR ARTIST. SO I SWITCH TO ANOTHER STATION AND IS STILL MADE THE SOUND SO I PUT IN A CD AND LISTEN TO IT AND I HAD TO TURN VOLUME UP IN ORDER NOT TO HEAR THE SOUND. THE FASTER I DROVE THE LOUDER IT GOT. I ONLY HAVE 28,000 MILES SO TRANSMISSION SHOULDN'T BE BAD. I HAD AN OIL CHANGE ABOUT 2 WEEKS AGO WITH TIRE ROTATION AND FLUIDS CHECKED AND ALL WAS FINE.TAKING IT TO SHOP. *TR

DRIVING IN CITY SETTING WHEN ALL OF A SUDDEN THE TRACTION LIGHT CAME ON FOR THE CAR AND AT THE SAME TIME, I FELT THAT THE POWER TRAIN WAS SLIPPING, AND THEN IT GAVE OUT COMPLETELY. PRESSED ON THE GAS PEDDLE AND GOT NO ACCELERATION. TIRE PRESSURE LIGHT ALSO CAME ON. STOPPED CAR TURNED OFF AND RESTARTED. TRIED TO DRIVE THE CAR, BUT AFTER ABOUT A MILE THE SAME ISSUE AROSE AND THIS TIME THE AT LIGHT AND CHECK ENGINE LIGHT CAME ON. HAD IT TOWED TO DEALER WHERE THEY WORKED ON IT FOR ABOUT A WEEK. AT 34000 MILE THE SAME THINK JUST HAPPENED AGAIN. DRIVING ALONG A COUNTRY ROAD AT ABOUT 35 MILES PER HOUR IT HAPPENED THE SECOND TIME. HAVING IT TOWED TO THE DEALER FOR A SECOND TIME. *TR

TL*THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT APPLIED THE BRAKE PEDAL WHICH STARTED GRINDING WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,600.

STARTED HEARING A GRINDING NOISE COMING FROM THE BACK PASSENGER SIDE. I DIDN'T REALIZE IT WAS MY CAR THE FIRST FEW TIMES IT HAPPENED, THINKING WHAT COULD BE WRONG ON A CAR LESS THAN 2 YEARS OLD!?! A FEW DAYS LATER, THE NOISE BECAME MORE REGULAR WHEN BRAKING, AND WAS GRINDING LOUDLY AT ALL STOPS! I TOOK IT TO THE SERVICE DEPT AND THEY SAID IT WAS THE ROTORS/BRAKE PADS, WHICH NEEDED TO BE REPLACED. AND OF COURSE NOT COVERED UNDER MY WARRANTY BECAUSE IT WAS "NORMAL WEAR AND TEAR" DUE TO RUST BUILD UP WHICH LOCKED UP THE BRAKE PAD.... THIS DOES NOT SEEM "NORMAL" TO ME.... I HAVE NEVER HAD A CAR THAT NEEDED BRAKES THIS SOON! SOMETHING SEEMS DEFECTIVE, BUT I'M NOT SURE WHAT TO DO ABOUT IT! TIRE KINGDOM REPLACED THE BRAKES AND THEY SO THIS DOES NOT REALLY HAPPEN PLEASE ADVISE . *JS