2013 Mazda CX-5

DRIVING ON A PAVED ROAD WHEN I HEARD A VERY LOUD SQUEALING NOISE COMING FROM THE REAR WHEELS. CHECKED THE WHEELS WHEN I GOT HOME , AND DISCOVERED PREMATURE WEAR ON REAR BRAKE PADS AND ROTORS. PADS WERE WORN DOWN, AND THE ROTORS WERE GROOVED THE REAR RIGHT SIDE WAS REALLY BAD . LOOKED FOR A RECALL NOTICE, AND FOUND NOTHING, SO I REPLACED THEM. I TALKED TO THE SERVICE MANAGER AT THE LOCAL MAZDA DEALERSHIP ON JUNE 121TH, AND HE INFORMED ME THAT THERE WAS A NOTICE SENT TO THE DEALERS TO LOOK FOR THIS PROBLEM IF THERE WAS A CUSTOMER COMPLAINT. I ASKED WHY THE NOTICE WAS NOT SENT TO THE VEHICLE OWNER'S, AND HE HAD NO ANSWER.

TL*THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT APPLIED THE BRAKE PEDAL WHICH STARTED GRINDING WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,600.

STARTED HEARING A GRINDING NOISE COMING FROM THE BACK PASSENGER SIDE. I DIDN'T REALIZE IT WAS MY CAR THE FIRST FEW TIMES IT HAPPENED, THINKING WHAT COULD BE WRONG ON A CAR LESS THAN 2 YEARS OLD!?! A FEW DAYS LATER, THE NOISE BECAME MORE REGULAR WHEN BRAKING, AND WAS GRINDING LOUDLY AT ALL STOPS! I TOOK IT TO THE SERVICE DEPT AND THEY SAID IT WAS THE ROTORS/BRAKE PADS, WHICH NEEDED TO BE REPLACED. AND OF COURSE NOT COVERED UNDER MY WARRANTY BECAUSE IT WAS "NORMAL WEAR AND TEAR" DUE TO RUST BUILD UP WHICH LOCKED UP THE BRAKE PAD.... THIS DOES NOT SEEM "NORMAL" TO ME.... I HAVE NEVER HAD A CAR THAT NEEDED BRAKES THIS SOON! SOMETHING SEEMS DEFECTIVE, BUT I'M NOT SURE WHAT TO DO ABOUT IT! TIRE KINGDOM REPLACED THE BRAKES AND THEY SO THIS DOES NOT REALLY HAPPEN PLEASE ADVISE . *JS

I STARTED HEARING A GRINDING NOISE COMING FROM THE BACK PASSENGER SIDE. I DIDN'T REALIZE IT WAS MY CAR THE FIRST FEW TIMES IT HAPPENED, THINKING WHAT COULD BE WRONG ON A CAR LESS THAN 2 YEARS OLD!?! A FEW DAYS LATER, THE NOISE BECAME MORE REGULAR WHEN BRAKING, AND WAS GRINDING LOUDLY AT ALL STOPS! I TOOK IT TO THE SERVICE DEPT AND THEY SAID IT WAS THE ROTORS/BRAKE PADS, WHICH NEEDED TO BE REPLACED. AND OF COURSE NOT COVERED UNDER MY WARRANTY BECAUSE IT WAS "NORMAL WEAR AND TEAR" DUE TO RUST BUILD UP WHICH LOCKED UP THE BRAKE PAD.... THIS DOES NOT SEEM "NORMAL" TO ME.... I HAVE NEVER HAD A CAR THAT NEEDED BRAKES THIS SOON! SOMETHING SEEMS DEFECTIVE, BUT I'M NOT SURE WHAT TO DO ABOUT IT! *TR

I STARTED HEARING A METAL GRINDING SOUND ON THE READ DRIVER SIDE OF MY MAZDA CX5. I WAS TOLD THE ROTORS AND PAD WERE GONE AND NEEDED REPLACED. THE PARTS WERE NOT AVAILABLE AND I WAS DRIVING ON USED PADS FOR ABOUT 1 MONTH AND THEY STARTED TO MAKE THE SAME GRINDING SOUND. I DID NOT FEEL SAFE DRIVING THIS CAR WITH THE BRAKES IN THE CONDITION. *TR

A WEEK AGO I STARTED HEARING A METAL GRINDING SOUND ON THE REAR PASSENGER SIDE OF MY MAZDA CX-5. MY CAR IS ONLY A YEAR AN A HALF OLD. I BROUGHT IT TO MY MECHANIC AND HE SAID THAT THE ROTOR IS COMPLETELY GONE AND I NEEDED NEW BRAKE PADS BECAUSE OF IT. HOWEVER, HE COULDN'T LOCATE MY PARTS ANYWHERE. IT SEEMS THAT ALL THE LOCAL MAZDA DEALERSHIPS DIDN'T HAVE THEM AND ALL THE AFTERMARKET PLACES CLAIMED THAT MAZDA COMPANY HAD BOUGHT THEM ALL BACK. MY MECHANIC ALSO SAID IT WAS ODD THAT IT WAS ONLY ONE SIDE. I HAVE BEEN RESEARCHING AND FOUND OUT THAT THERE ARE MANY OTHER COMPLAINTS OUT THERE FOR THE SAME PROBLEM! SO DANGEROUS! THE REASON MY HUSBAND BOUGHT ME THIS CAR WAS BECAUSE IT WAS SAFE AND I WOULDN'T HAVE ANY PROBLEMS. THERE IS NO REASON A NEW CAR SHOULD NEED NEW ROTORS AND BRAKE PADS! TO SEE MORE COMPLAINTS GO TO THIS WEBSITE, REPAIRPAL.COM/PREMATURE-REAR-BRAKE-FAILURE-705. I HOPE THEY RECALL THIS SOON! IN THE MEANTIME MY CAR HAS NOT BEEN FIXED BECAUSE THERE IS A NATION WIDE BACK ORDER ON THE PART! *TR

I WAS DRIVING MY CAR AND FELT A STRONG SHIMMYING IN THE STEERING WHEEL. I TOOK THE CAR TO MY NEIGHBORHOOD GARAGE WHERE THEY DISCOVERED THAT BOTH THE FRONT AND REAR BRAKES WERE COMPLETELY SHOT. AS THIS WAS EXTREMELY UNUSUAL GIVEN THE MILEAGE AND THE FACT THAT IT WAS A NEW CAR, THEY CALLED A MAZDA DEALER WHO AGREED TO FIX THE REAR BRAKES AT NO CHARGE BUT REFUSED TO FIX THE FRONTS. THEY CLAIMED THAT THERE WAS A SERVICE BULLETIN FOR THE REARS. AFTER THEY FIXED THE REPAIR BREAKS, THE CAR WAS STILL UNDRIVEBLE DUE TO SHIMMYING. I TOOK IT TO A BREAK SHOP AND PAID TO HAVE IT REPAIRED. THEY SAID THEY HAD NEVER SEEN ROTORS SO WARPED AND GAVE THEM BACK TO ME TO SHOW ANYONE WHO MIGHT CARE. *TR