SkipThatYearREAL DATA. SMARTER CAR DECISIONS.
← New search

2013 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Mazda CX-5 do not stand out strongly from the model-year median of 133.

About this comparison →
194Owner complaints

Model-year median: 133

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
1
2012194
2013377
2014133
2015510
2016
Compare all CX-5 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
58Engine
42Power Train
38Unknown Or Other
28Service Brakes
24
All reported categories
Vehicle Speed Control
22Electronic Stability Control (esc)
15Structure
15Seats
13Fuel/propulsion System
9Visibility
6Visibility/wiper
5Steering
4Suspension
3Wheels
3Service Brakes, Hydraulic
2Air Bags
1Engine And Engine Cooling
1Fuel System, Gasoline
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

141 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports3 injury reports

Seats complaints

13 reports
Clear category filter
Mileage unknown · Sep 4, 2014
Seats

THE FRONT-SEAT HEADRESTS IN MY VEHICLE ARE TILTED FORWARD IN A WAY THAT FORCES AN UNNATURAL SEATING POSITION. A DRIVER MUST SLOUCH FORWARD TO AVOID THE HEADREST, OR BE FORCED TO TILT HIS/HER HEAD DOWNWARDS. BOTH OPTIONS RESULT IN THE HEADREST HAVING SIGNIFICANT LONG-TERM CONSEQUENCES FOR THE HEALTH OF THE OCCUPANT'S NECK AND S…

Read full complaint

THE FRONT-SEAT HEADRESTS IN MY VEHICLE ARE TILTED FORWARD IN A WAY THAT FORCES AN UNNATURAL SEATING POSITION. A DRIVER MUST SLOUCH FORWARD TO AVOID THE HEADREST, OR BE FORCED TO TILT HIS/HER HEAD DOWNWARDS. BOTH OPTIONS RESULT IN THE HEADREST HAVING SIGNIFICANT LONG-TERM CONSEQUENCES FOR THE HEALTH OF THE OCCUPANT'S NECK AND SPINE, WHICH IRONICALLY ARE THE INJURIES HEADRESTS SHOULD BE DESIGNED TO PREVENT. *TR

NHTSA ODI #10630885

Mileage unknown · Oct 14, 2013
Seats

THERE SEEMS TO BE AN ISSUE WITH THE DRIVERS SIDE SEAT WHERE IT JOSTLES AND CLICKS. MY LOCAL SERVICE CENTER CLAIMS THAT A LOT OF CX-5 MODELS HAVE BEEN HAVING THIS ISSUE AND IT MAY BE NORMAL. TO ME, THIS IS DEFINITELY NOT A NORMAL ISSUE AND HAD ONLY STARTED HAPPENING, RECENTLY. OBVIOUSLY SOMETHING IS WRONG WITH THE SEAT. I WOUL…

Read full complaint

THERE SEEMS TO BE AN ISSUE WITH THE DRIVERS SIDE SEAT WHERE IT JOSTLES AND CLICKS. MY LOCAL SERVICE CENTER CLAIMS THAT A LOT OF CX-5 MODELS HAVE BEEN HAVING THIS ISSUE AND IT MAY BE NORMAL. TO ME, THIS IS DEFINITELY NOT A NORMAL ISSUE AND HAD ONLY STARTED HAPPENING, RECENTLY. OBVIOUSLY SOMETHING IS WRONG WITH THE SEAT. I WOULD ALSO LIKE TO NOTE THAT THIS IS NOT THE FIRST TIME THAT I'VE HAD AN ISSUE WITH THE SAME SEAT. THE DAY AFTER I PURCHASED MY CX-5, I REALIZED THE ENTIRE DRIVER'S SIDE SEAT CUSHION WAS COMING COMPLETELY OFF OF THE FRAME. I BROUGHT THE VEHICLE BACK INTO WHERE I PURCHASED IT AND THEY DID SOME MINOR ADJUSTMENTS TO MAKE SURE THE CUSHION STAYED IN PLACE. FAST FORWARD TO TODAY AND NOW THE SAME EXACT SEAT IS JOSTLING AND CLICKING. THERE IS APPARENTLY SOMETHING WRONG WITH THIS SEAT AND IT COULD POSSIBLY BE A REAL SAFETY ISSUE IF MAZDA DOESN'T ADDRESS IT SOON. I WOULD ALSO LIKE TO NOTE THAT ALMOST A MONTH AFTER MY INITIAL COMPLAINT ABOUT THIS ISSUE TO MY LOCAL SERVICE CENTER, THEY HAVE YET TO EVEN LOOK AT IT OR REPAIR IT. APPARENTLY, MAZDA IS NOT TAKING THE ISSUE SERIOUSLY. *TR

NHTSA ODI #10547818

Mileage unknown · Apr 14, 2013
Seats

THE DRIVER AND PASSENGER HEAD RESTRAINTS PUSH MY HEAD FAR TOO FORWARD AND DOWNWARD. BEING ONLY 5', I ADDED A SEAT PAD AND A LUMBAR PAD, STILL NO HELP. I HAVE HAD TO TURN THE HEAD RESTRAINT BACKWARDS RESULTING IN RELIEVE BUT WON'T PROTECT ME IN AN ACCIDENT. *TR

NHTSA ODI #10508180

Official recalls

1

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems

Mazda CX-5 electrical problems →