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2013 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Mazda CX-5 do not stand out strongly from the model-year median of 133.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

141 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports3 injury reports

Power Train complaints

38 reports
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6,000 miles · Nov 13, 2013
Electrical SystemEnginePower Train

WHILE DRIVING ON THE HIGHWAY, THE VEHICLE VERY SUDDENLY DECELERATED (FROM ABOUT 55 TO 40), ALMOST AS IF IT SLIPPED BACK A COUPLE OF GEARS- IT WAS A JARRING AND IMMEDIATE LOSS OF POWER, AND I COULD HEAR THE ENGINE STRAIN AS IF IT WAS FORCED INTO A LOWER GEAR. THE TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITORING DASHBOARD LIGH…

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WHILE DRIVING ON THE HIGHWAY, THE VEHICLE VERY SUDDENLY DECELERATED (FROM ABOUT 55 TO 40), ALMOST AS IF IT SLIPPED BACK A COUPLE OF GEARS- IT WAS A JARRING AND IMMEDIATE LOSS OF POWER, AND I COULD HEAR THE ENGINE STRAIN AS IF IT WAS FORCED INTO A LOWER GEAR. THE TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITORING DASHBOARD LIGHTS CAME ON, AND THE CHECK ENGINE LIGHT BEGAN FLASHING. I LOST ABILITY TO ACCELERATE ABOVE MAYBE 1K OR 1.5K RPMS. WHEN I SLOWED THE CAR DOWN AND DROVE TO A PLACE I COULD SAFELY PULL OVER, THE CAR WAS SPUTTERING AND TREMBLING AGGRESSIVELY WITH EACH PUSH OF THE GAS PEDAL. WHEN I FINALLY DID STOP, I POWERED OFF THE VEHICLE AND CHECKED THE TIRES - ALL OF WHICH WERE FINE. I TURNED THE CAR BACK ON AND IT BEHAVED NORMALLY, ALL THE ERROR LIGHTS WERE CLEARED. I EVEN DROVE IT QUITE SOME DISTANCE TO THE DEALER FOR MAINTENANCE. THE SERVICE CENTER SAID THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. A QUICK WEB SEARCH, HOWEVER, INDICATES THAT OTHERS HAVE EXPERIENCED THIS VERY SAME ISSUE. THIS IS A NEW (6 MONTHS) 2013 MAZDA CX-5 WITH AROUND 6000 MILES. *TR

NHTSA ODI #10552061

17,111 miles · Nov 11, 2013
EnginePower Train

DRIVING ON A SIDE STREET, I FELT A CLUNK THROUGH THE GAS PEDAL AND THE RPM'S NOSED DIVED TO AROUND 1500. SNAILED IT OVER TO THE SHOULDER, PUT IN PARK, STEPPING ON THE GAS WOULD REV UP TO 2000 THEN DROP TO 1500 ON IT'S OWN REGARDLESS OF GAS PEDDLE POSITION. IN PARK, SHUT OFF, RESTARTED, LOTS OF PRETTY LIGHTS ON THE DASH (AT…

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DRIVING ON A SIDE STREET, I FELT A CLUNK THROUGH THE GAS PEDAL AND THE RPM'S NOSED DIVED TO AROUND 1500. SNAILED IT OVER TO THE SHOULDER, PUT IN PARK, STEPPING ON THE GAS WOULD REV UP TO 2000 THEN DROP TO 1500 ON IT'S OWN REGARDLESS OF GAS PEDDLE POSITION. IN PARK, SHUT OFF, RESTARTED, LOTS OF PRETTY LIGHTS ON THE DASH (AT, TIRE PRESSURE, ENGINE, TRACTION CONTROL, PLUS OTHERS), NO CHANGE, RPM TO 2000 THEN DROP TO 1500. STILL IN PARK, SHUT DOWN, RESTARTED AGAIN, RPM'S WERE NORMAL BUT NO FORWARD GEARS IN AUTO OR AUTO-MANUAL (COULD SHIFT TO 'D' OR +/- BUT WOULDN'T ENGAGE). WHILE IN 'D' WAS ABLE TO REV ENGINE BUT TRANSMISSION OBVIOUSLY NOT ENGAGED AT ALL. REVERSE WORKED FINE, SHIFTED BACK TO 'D' BUT STILL NO RESPONSE. CHECK ENGINE LIGHT ON. SHUT DOWN A 3RD TIME AND RESTARTED. CHECK ENGINE ON BUT RPM AND TRANSMISSION NORMAL. DROVE TO DEALER AND DROPPED IT OFF. SERVICE DEPT. CALLED LATER TO SAY ORDERING A VALVE BODY FOR TRANSMISSION. *TR

NHTSA ODI #10551811

Mileage unknown · Nov 5, 2013
Power Train

2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING AND TIRE PRESSURE SENSOR WARNING LIGHT,TRACTION CONTROL WARNING LIGHT, CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT CAME ON. *SMD THE DEALER ONLY ON REPLACED THE AUTOMATIC TRANSMISSION FLUID. THE CONSUMER REQUESTED TO HAVE THE TRANSMIS…

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2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING AND TIRE PRESSURE SENSOR WARNING LIGHT,TRACTION CONTROL WARNING LIGHT, CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT CAME ON. *SMD THE DEALER ONLY ON REPLACED THE AUTOMATIC TRANSMISSION FLUID. THE CONSUMER REQUESTED TO HAVE THE TRANSMISSION VALVE BODY REPLACED, AS FLUSHING THE FLUID, WAS ONLY A TEMPORARY FIX.

NHTSA ODI #10550249

8,500 miles · Jul 3, 2013
EnginePower TrainVehicle Speed Control

I HAD JUST EXITED THE FREEWAY AFTER DRIVING 25 MILES AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND I STEPPED ON THE ACCELERATOR, THE VEHICLE ENGINE REVVED HIGH AND DID NOT SHIFT GEARS IN THE AUTOMATIC TRANSMISSION. I COULD NOT GET THE VEHICLE OUT OF FIRST GEAR OR OVER 20 MPH. I WAS ABLE TO GET THE VEHICLE TO A…

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I HAD JUST EXITED THE FREEWAY AFTER DRIVING 25 MILES AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND I STEPPED ON THE ACCELERATOR, THE VEHICLE ENGINE REVVED HIGH AND DID NOT SHIFT GEARS IN THE AUTOMATIC TRANSMISSION. I COULD NOT GET THE VEHICLE OUT OF FIRST GEAR OR OVER 20 MPH. I WAS ABLE TO GET THE VEHICLE TO A SAFE LOCATION AND ONCE IT HAD COOLED OVERNIGHT THE TRANSMISSION SHIFTED NORMALLY. I DID NOT DRIVE IT MORE THAN A BLOCK FOR FEAR IT WOULD HAPPEN AGAIN AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIR. *TR

NHTSA ODI #10523125

9,300 miles · Jan 4, 2013
Power Train

DRIVING NORTHBOUND ON THE NJ TURNPIKE, MY CX-5 WAS CRUISING WITH AT 65MPH WHEN ALL OF A SUDDEN THE TRACTION CONTROL, LOW TIRE PRESSURE, CHECK ENGINE AT LIGHTS WENT OFF SIMULTANEOUSLY. THE CAR SUDDENLY DECELERATED AS IF ALL POWER WAS LOST DOWN TO 30 MPH. WAS ABLE TO PULL OFF THE SIDE. I ASSUMED IT MIGHT BE A TIRE ISSUE BUT…

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DRIVING NORTHBOUND ON THE NJ TURNPIKE, MY CX-5 WAS CRUISING WITH AT 65MPH WHEN ALL OF A SUDDEN THE TRACTION CONTROL, LOW TIRE PRESSURE, CHECK ENGINE AT LIGHTS WENT OFF SIMULTANEOUSLY. THE CAR SUDDENLY DECELERATED AS IF ALL POWER WAS LOST DOWN TO 30 MPH. WAS ABLE TO PULL OFF THE SIDE. I ASSUMED IT MIGHT BE A TIRE ISSUE BUT ALL TIRES WERE PROPERLY INFLATED. ENGINE AND FLUIDS WERE NOT LEAKING. RESTARTED THE CAR TWICE BUT LIGHTS CONTINUED TO STAY ON. HAD TO CRAWL TO SERVICE EXIT AND CALLED MAZDA. WAITED 45 MINS FOR A TOW TRUCK, WHEN DRIVER CAME I RESTATED THE CAR AND ONLY THE CHECK ENGINE LIGHT STAYED ON. *TR

NHTSA ODI #10490997

20,414 miles · Dec 6, 2012
Electronic Stability Control (esc)EngineFuel/propulsion System

WHILE DRIVING VEHICLE ON FRWY, STARTED LOSING POWER FAST. AS IF THE ENGINE TURNED OFF. AT LIGHT, TRACTION LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE LIGHT CAME ON. PULLED TO SIDE OF FRWY TURNED CAR OFF, SAT THERE IN DISBELIEF. I THEN TURNED THE VEHICLE BACK ON - ONLY CHECK ENGINE LIGHT STAYED ON. HAD POWER AS IF NOTHING HAD…

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WHILE DRIVING VEHICLE ON FRWY, STARTED LOSING POWER FAST. AS IF THE ENGINE TURNED OFF. AT LIGHT, TRACTION LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE LIGHT CAME ON. PULLED TO SIDE OF FRWY TURNED CAR OFF, SAT THERE IN DISBELIEF. I THEN TURNED THE VEHICLE BACK ON - ONLY CHECK ENGINE LIGHT STAYED ON. HAD POWER AS IF NOTHING HAD HAPPEN DIAG FOUND CODE P1738, P0847. GALPIN MAZDA CALLED TECH LINE AND THEY WERE TOLD TO PERFORM A REFLASH TO THE PCM. THIS HAPPEN AGAIN ABOUT 2 MONTHS LATER. BUT THIS TIME ALL WARNING LIGHTS TURNED OFF AFTER RESTARTING. I WILL MENTION IT ON MY NEXT SERVICE VISIT. *TR

NHTSA ODI #10487545

6,820 miles · Nov 18, 2012
Electronic Stability Control (esc)Power Train

DRIVING DOWN THE FREEWAY, THE AUTOMATIC TRANSAXLE LIGHT, TRACTION CONTROL, AND ENGINE LIGHT ALL CAME ON, AND CAR SLOWED DOWN AND IT WAS LIKE IT WASN'T IN GEAR. I PULLED TO THE SIDE OF THE ROAD AND HAD TO SHUT IT OFF AND RESTART IT FOUR TIME BEFORE ALL THE LIGHTS WENT OFF AND I COULD DRIVE IT AGAIN. THE CHECK ENGINE LIGHT STAYED …

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DRIVING DOWN THE FREEWAY, THE AUTOMATIC TRANSAXLE LIGHT, TRACTION CONTROL, AND ENGINE LIGHT ALL CAME ON, AND CAR SLOWED DOWN AND IT WAS LIKE IT WASN'T IN GEAR. I PULLED TO THE SIDE OF THE ROAD AND HAD TO SHUT IT OFF AND RESTART IT FOUR TIME BEFORE ALL THE LIGHTS WENT OFF AND I COULD DRIVE IT AGAIN. THE CHECK ENGINE LIGHT STAYED ON, BUT IN RAN FINE.THIS ALSO HAPPEN ABOUT A MONTH AGO IN TOWN, I ONLY HAD TO SHUT OFF AND RESTART ONCE, AND ALL THE LIGHTS WENT OFF AND ITS BEEN RUNNING FINE SINCE UNTIL YESTERDAY. I'M TAKING IT TO THE DEALER IN THE MORNING. *TR

NHTSA ODI #10485052

6,700 miles · Sep 9, 2012
Electronic Stability Control (esc)Power TrainVehicle Speed Control

I WAS DRIVING AT THE LISTED SPEED ON THE NEW JERSEY TURNPIKE. WITHOUT WARNING, THE VEHICLE WENT FROM SIXTH GEAR TO FOURTH, RAPIDLY LOSING SPEED IN THE FAR LEFT LANE. THE TIRE PRESSURE INDICATOR LIGHT CAME ON FLASHING, AND THE TRACTION CONTROL LIGHT CAME ON SOLID YELLOW. I PULLED THE VEHICLE ONTO THE SHOULDER TO CHECK THE TIRES, …

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I WAS DRIVING AT THE LISTED SPEED ON THE NEW JERSEY TURNPIKE. WITHOUT WARNING, THE VEHICLE WENT FROM SIXTH GEAR TO FOURTH, RAPIDLY LOSING SPEED IN THE FAR LEFT LANE. THE TIRE PRESSURE INDICATOR LIGHT CAME ON FLASHING, AND THE TRACTION CONTROL LIGHT CAME ON SOLID YELLOW. I PULLED THE VEHICLE ONTO THE SHOULDER TO CHECK THE TIRES, PER THE INDICATOR, AND NOTICED NONE OF THE TIRES WAS DEFLATED. WHEN I RESTARTED THE VEHICLE, THE TIRE PRESSURE AND TRACTION LIGHTS WERE SOLID YELLOW, ALONG WITH THE ENGINE AND "AT" TRANSMISSION LIGHT. WHILE THERE WAS NO NOTICEABLE EFFECT ON VEHICLE OPERATION ONCE RESTARTED, I COULD NOT USE THE SELECT-A-GEAR FEATURE OF MY TRANSMISSION. I WAS TOLD AT THE DEALERSHIP WHERE I BROUGHT THE VEHICLE THAT THERE WERE ISSUES WITH THE TRANSMISSION CONTROL MODULE, AND THAT SOFTWARE UPDATES WERE REQUIRED. THE VEHICLE WAS RETURNED SEVERAL DAYS LATER, WITH THE WARNING LIGHTS RESOLVED, BUT TOLD THAT THEY WERE UNCERTAIN AS TO WHETHER IT WAS A DEFINITIVE FIX. THERE HAVE BEEN NO RECURRENCES SINCE THE ORIGINAL INCIDENT. *TR

NHTSA ODI #10474373

Official recalls

1

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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