2013 Mazda CX-5

[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER A LUBE, OIL FILTER SERVICE FRIDAY MORNING AT THE MAZDA DEALERSHIP, IN THE EVENING WHILE DRIVING AT SIXTY MPH ON A MAJOR HIGHWAY, WE EXPERIENCED AN ENGINE LOSS OF POWER. REDUCED DOWN TO TWENTY MPH, WE SAFELY STEERED TO THE BREAKDOWN LANE AND AVOIDED A SERIOUS INJURY OR WORSE. WE CONTINUED HOME ON CITY STREETS GOING TEN MPH UP HILLS AND MAYBE THIRTY DOWNHILL. STEERING AND BRAKES WERE NORMAL. I AM REPORTING THIS INCIDENT BECAUSE OF SERIOUSNESS OF THE POSSIBLE ACCIDENT AND AM ASKING FOR YOUR DIAGNOSIS OF THE POSSIBLE CAUSES OF THIS ENGINE FAILURE. THANK YOU FOR ANY ASSISTANCE.

I HAVE COMPLAIN ABOUT 2013 MAZDA CX-5 GRAND TOURING I BOUGHT. THE VEHICLE IS DRIVEN JUST 49000 MILES IN 5 YEARS AND JUST AFTER IT COMPLETED 5 YEARS STARTED HAVING ISSUES. AFTER THE DEALER CHECK THEY FOUND THE TRANSMISSION HAS TO BE REPLACED COSTING $4000+. THE DEALER MENTIONED AS ITS MORE THAN 5 YEARS ITS NOT COVERED UNDER WARRANTY. THIS IS VERY DISGUSTING AND THE STRESSFUL WHEN YOU TRUST A BRAND AND IT FAILS AND THEN YOU HAVE ADDITIONAL EXPENSES.

THIS HAS BEEN HAPPENING FOR THE LAST 2 YEARS. I'VE TAKEN IT TO 2 DIFFERENT MAZDA DEALERSHIPS FOR A TOTAL OF 5 TIMES AND THEY CANNOT DUPLICATE THE ISSUE OR FIND ANY PROBLEMS RUNNING DIAGNOSTICS. MY CAR HAS 50,000 MILES ON IT AND IS A 2013 MAZDA CX-5. WHEN I BOUGHT IT HAD 20,000 MILES ON IT AND I STARTED NOTICING A FEW MONTHS AFTER I BOUGHT IT. THIS ISSUE HAPPENS MOSTLY WHEN: 'I'M TURNING LEFT FROM A COMPLETE STOP 'TURNING LEFT WHILE COASTING TOWARD A STOP SIGN AND THEN SPEEDING UP ONCE IT TURNS GREEN 'MERGING INTO TRAFFIC GOING LEFT OR RIGHT 'TURNING RIGHT FROM A COMPLETE STOP OR WHILE COASTING TO THE RED LIGHT AND SPEEDING UP ONCE IT TURNS GREEN CAR STALLS/HESITATES/LINGERS AS IF I'M NOT ACCELERATING. AS THOUGH THE CAR WAS IN NEUTRAL INSTEAD OF DRIVE. THE RPM INCREASES BUT THE CAR DOES NOT MOVE (UNLESS IT WAS ALREADY COASTING AND CONTINUES TO MOVE FROM MOMENTUM). IT FEELS AS THOUGH THE TRANSMISSION IS NOT SHIFTING QUICK ENOUGH INTO THE RIGHT GEAR AND I NOTICE THIS WHILE I'M USUALLY AT A LOWER SPEED TRYING TO ACCELERATE INTO TRAFFIC. I AM OFTEN SCARED THAT A CAR WILL HIT ME FROM BEHIND (OR THE SIDE IF I'M TURNING LEFT) AS I TURN INTO TRAFFIC. IT'S THE EQUIVALENT OF SOMEONE TURNING INTO HEAVY TRAFFIC AND THEN STOPPING. THIS WILL CAUSE AN ACCIDENT AND I'M HOPING IT DOESN'T TAKE A FATAL OR NEAR FATAL ACCIDENT BEFORE MAZDA REALIZES THERE IS A DEFINITE PROBLEM WITH THIS CAR.

ON 2 SEPARATE OCCASIONS (5/27/2017 AND 6/15/2017) WHILE ON THE FREEWAY WHILE IN STOP & GO TRAFFIC, MY VEHICLE SUDDENLY SEEMED TO LOSE POWER, AND UNABLE TO GO MORE THAN 20 MPH. THE TIRE PRESSURE, TRACTION CONTROL, EMERGENCY LIGHT COMES ON. BOTH TIMES I HAVE SAFELY BEEN ABLE TO MAKE IT TO THE SHOULDER. THE FIRST TIME, I HAD MY CAR TOWED TO AUTO REPAIR SHOP. THEIR $300 DIAGNOSIS REPORTED NOTHING WRONG WITH THE CAR. THE SECOND TIME, I TURNED MY CAR OFF & ON AGAIN ON THE SHOULDER. THE CHECK ENGINE LIGHT STAYED ON AND I AND WAS ABLE TO DRIVE TO MY DESTINATION. THE CHECK ENGINE IS NOW BACK OFF, BUT I HAVE DROPPED IT OFF AT THE SAME AUTO REPAIR SHOP, AND THEY ARE REPLACING AN AIR FLOW SENSOR IN HOPES THAT THIS RESOLVES THE PROBLEM. THIS WILL COST US ANOTHER $300. BOTH TIMES I HAD MY 18 MONTH OLD IN MY CAR. I AM DEEPLY CONCERNED.

CHECK ENGINE, TPS, AND TCS LIGHTS COME ON AND VEHICLE STARTS BUCKING AND DECELERATING. PULLED OVER, DISCONNECTED THE BATTERY. DASHBOARD LIGHTS AND BUCKING ARE GONE AT RESTART. ISSUE OCCURRED TWO MORE TIMES IN A SPAN OF A COUPLE DAYS, SO I TOOK IT TO A SHOP. P0101 AND P061B PROBLEMS PRESENT. MAF SENSOR SEEMS FINE. CONTINUES MALFUNCTIONING AFTER OIL CHANGE AND INSPECTION. TAKING TO THE DEALERSHIP FOR REFLASHING.

SINCE LAST RECALL REPAIR MY CX-5 IS EXPERIENCING MAJOR PROBLEMS. IT WILL RANDOMLY NOT START. I GET IN AND DEPRESS BRAKE PEDAL, BUT START BUTTON WILL NOT LIGHT GREEN AND CAR WON'T START, EVEN AFTER CHANGING BATTERY IN KEY FOB. THE DASHBOARD LIGHTS (ALL OF THEM) WILL COME ON AND FLASH, THEN GO AWAY. THE OTHER ISSUE IS THAT THE TRANSMISSION WILL NOT ENGAGE AFTER CAR HAS STARTED. CAR IS STARTED AND IN PARK. I DEPRESS THE BRAKE AND TRY TO PUT THE CAR INTO GEAR (DRIVE) BUT THE SHIFTER REFUSES TO MOVE AT ALL. PUMPING THE BRAKE DOES NOT WORK, DEPRESSING THE BRAKE ALL THE WAY TO THE FLOOR DOES NOT WORK. THERE IS NOT A PARTICULAR SEQUENCE OF ACTIONS THAT WILL GET THE CAR TO GO INTO GEAR. THE ONLY REMEDY I HAVE FOUND IS TO TURN THE CAR OFF AND LET IT SIT FOR AN EXTENDED PERIOD OF TIME. WHEN DRIVING THE CAR AFTER THIS HAS HAPPENED, IF I USE REVERSE AND THEN PUT IT INTO DRIVE, THE CAR JUMPS FORWARD WITHOUT MY FOOT BEING ON THE GAS PEDAL AND THEN THE LIGHTS ON THE DASHBOARD FOR TIRE AND TCS COME ON.

MAZDA CX 5 2013, HAS INTERMITTENT LOSS OF POWER. MOST NOTICEABLE WHEN TRYING TO CROSS THE HIGHWAY &/OR MERGE INTO TRAFFIC.(SCARY) TOOK IT IN FOR MAZDA RECALL 8915K PCM, THIS DID NOT FIX THE ISSUE. MAZDA SERVICE TECH HAD SAME ISSUE. (NOTE I TOOK IT TO A LOCAL ASE CERTIFIED SHOP WHERE IT DID THE SAME THING PRIOR TO TAKING TO MAZDA--WHICH IS WHY I TOOK IT TO THE DEALER). SO NO SOLUTION AND NOT SAFE TO DRIVE.

I WAS ON THE HIGHWAY AND HAD TO SLOW DOWN DUE TO TRAFFIC. WHEN CAR SLOWED DOWN TO 15KM/HR, IT SUDDENLY/VIOLENTLY STOPPED AS IF SOMEONE HIT ME FROM BEHIND. AFTER STOPPING, I APPLIED GAS AGAIN, BUT CAR WAS VERY SLUGGISH AND NEVER CHANGED GEARS (FELT LIKE I WAS TRYING TO ACCELERATE STARTING WITH THE 6TH GEAR - I WAS IN "D"). EVERY TIME I LET GO OF GAS PEDDLE, IT WOULD INSTANTLY JERK THE CAR TO A STOP. FEELS EXACTLY LIKE A MANUAL TRANSMISSION WHEN YOU ARE IN FIRST GEAR AND DON'T GIVE ENOUGH GAS AND SUDDENLY LET GO OF YOUR CLUTCH - THE ENGINE SLAMS SHUT. NO ENGINE OR TRANSMISSION LIGHT WAS INDICATED ON THE DASH. THE CAR CAN TURN ON/OFF WITHOUT PROBLEMS. I HAD THE CAR TOWED TO MAZDA. TOOK THEM 1 WEEK TO DETERMINE AND FIX THE CAR: THEY REPLACED THE WHOLE TRANSMISSION (UNDER WARRANTY). I ONLY HAVE 38000 MILES ON THE CAR. THE INVOICE SAYS: K0101XRX TRANSMISSION COMPLETE, R&R (0000-23-ATF-FZ 6SP.A/T FL, FW7A-03-000R-V0 T/MISSION). MAZDA TOLD ME THAT THERE IS NO CURRENT RECALL FOR THIS. THIS WAS EXTREMELY DANGEROUS ON THE HIGHWAY!! THANKFULLY I WAS ALREADY ON THE SLOW LANE DUE TO THE TRAFFIC... THIS WAS ON A 5 LANE HIGHWAY! IF I WAS ON THE FAST LANE, IT WOULD BE A FATAL ACCIDENT!!!