NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
42 reportsClear category filter27,000 miles · Oct 9, 2018
EnginePower Train
I BOUGHT THE CAR CERTIFIED PRE-OWNED WITH 20K MILES. AFTER A FEW MONTHS I WAS AT AN INTERSECTION, ONCE THE CROSS TRAFFIC CLEARED I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR. THE CAR JUST GLIDED, IT HAD NO POWER FOR 5 SECONDS. I REPEATEDLY PRESSED THE THE GAS PEDAL BUT NOTHING HAPPENED UNTIL AFTER 5 SECONDS WHEN THE …
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I BOUGHT THE CAR CERTIFIED PRE-OWNED WITH 20K MILES. AFTER A FEW MONTHS I WAS AT AN INTERSECTION, ONCE THE CROSS TRAFFIC CLEARED I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR. THE CAR JUST GLIDED, IT HAD NO POWER FOR 5 SECONDS. I REPEATEDLY PRESSED THE THE GAS PEDAL BUT NOTHING HAPPENED UNTIL AFTER 5 SECONDS WHEN THE REVOLUTIONS INSTANTLY INCREASED TO AROUND 5000 RPM. THIS WAS THE FIRST TIME THIS HAPPENED AT AROUND 27,000 MILES. I FIGURED IT WAS A SMALL GLITCH. THROUGH MY 3 YEARS OF OWNERSHIP (PUTTING ON 57,000 MILES) THIS HAS BEEN OCCURRING MORE AND MORE FREQUENTLY. I AM VERY HESITANT WHEN CROSSING INTERSECTIONS AND ATTEMPTING LANE CHANGES. THIS NOW OCCURS AT LEAST TWICE A MONTH WHILE IN TRAFFIC. THE OTHER ISSUE OCCURS WHEN I SHIFT FROM PARK/REVERSE TO DRIVE, WHILE ON LEVEL GROUND, THE CAR SUDDENLY JERKS FORWARD AND REVOLUTIONS INCREASE SUDDENLY, WITH MY FOOD EITHER ON THE BRAKE OR AS SOON AS I REMOVE IT BUT BEFORE I PRESS THE GAS PEDAL. ANOTHER ISSUE IS WHILE I'M ACCELERATING, AT 20-25 MPH AS THE AUTOMATIC TRANSMISSION IS SHIFTING FROM EITHER 2 TO 3RD OR 3RD TO 4TH (I HAVEN'T BEEN ABLE TO DETERMINE YET). WHEN TRANSMISSION MISSES THE GEAR CHANGE IT CAUSES THE REVOLUTIONS TO SUDDENLY INCREASE FOR A FRACTION OF A SECOND. WHEN THE GEAR IS ENGAGED IT IS ACCOMPANIED BY A CLUNKY SLAMMING SOUND. THIS HAPPENS PRETTY QUICKLY AND HAS NOT YET MADE THE CAR LOSE SPEED OR HANDLING. AFTER 3 YEARS OF OWNERSHIP WITH RECORDED ROUTINE SCHEDULED MAINTENANCE COMPLETED AND STANDARD COMMUTER USE OF 60% HIGHWAY AND 40% CITY STYLE DRIVING I DON'T FEEL THE TRANSMISSION AND/OR ENGINE ARE SAFE OR RELIABLE. I HAVE TAKEN IT TO THE DEALER SINCE IT IS STILL UNDER LIMITED POWER-TRAIN WARRANTY BUT THEY JUST TELL ME THAT IS NORMAL FOR ECONOMY STYLE CARS. I CAN NOT LET MY PARENTS BORROW THE CAR BECAUSE I FEEL THESE ISSUES MIGHT SURPRISE THEM WHILE IN TRAFFIC AND LEAD TO A COLLISION.
NHTSA ODI #11139358
87,000 miles · Jul 3, 2018
Engine
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO TURN OFF. THE VEHICLE FINALLY TURNED OFF TEN MINUTES LATER AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS ALSO LEAKING OIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED TH…
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TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO TURN OFF. THE VEHICLE FINALLY TURNED OFF TEN MINUTES LATER AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS ALSO LEAKING OIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A MALFUNCTIONING SENSOR CAUSED THE LEAK. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,000.
NHTSA ODI #11105300
Mileage unknown · Feb 25, 2018
Engine
MY CAR BUCKS LOSES EXHILARATION AND WILL KEEP BUCKING UNTIL I PULL OVER TURN IGNITION OFF.CITY STREETS & HIGHWAY. STARTED HAPPENING ONE YEAR AGO AT 32,000 MILE. DASH BOARD LIGHTS UP AND ENGINE LIGHT STAYS ON! THEN RESETS AFTER A THREW TRIPS !! MAZDA DEALER HAS TRIED TO FIX !SO FAR NO ANSWER.I AM AFRAID OF MY MAZDA. I DO NOT FEE…
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MY CAR BUCKS LOSES EXHILARATION AND WILL KEEP BUCKING UNTIL I PULL OVER TURN IGNITION OFF.CITY STREETS & HIGHWAY. STARTED HAPPENING ONE YEAR AGO AT 32,000 MILE. DASH BOARD LIGHTS UP AND ENGINE LIGHT STAYS ON! THEN RESETS AFTER A THREW TRIPS !! MAZDA DEALER HAS TRIED TO FIX !SO FAR NO ANSWER.I AM AFRAID OF MY MAZDA. I DO NOT FEEL SAFE WHEN I DRIVE! I HAVE 42,000 MILE NOW.
NHTSA ODI #11074876
77,000 miles · Feb 20, 2018
Engine
THE ENGINE IS REFUSING TO TURN OFF WHEN I HIT THE OFF BUTTON AND IT IS IN THE PARK POSITION. IT TAKES UP TO 5-6 TIMES TO GET THE ENGINE TO SHUT DOWN BY RESTARTING IT, PLAYING WITH THE GEARS AND FINALLY SHUTTING DOWN. THIS COULD BE A SENSOR PROBLEM. I JUST HAD THE CHECK ENGINE LIGHT FIXED AS IT WOULDN'T TURN OFF EITHER.
NHTSA ODI #11073818
75,000 miles · Jan 13, 2018
Electrical SystemEngineFuel System, Gasoline
[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN…
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[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11062544
65,000 miles · Jan 11, 2018
Electrical SystemEngineUnknown Or Other
WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN …
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WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.
NHTSA ODI #11062124
104,000 miles · Jan 8, 2018
Engine
MAZDA CX-5 2013 CHECK ENGINE LIGHT - COOLANT SENSOR P011A. HEATER IS NO LONGER WARM AIR. DEALER ADVISES TO REPLACE THE HEATER CORE AT $1768.00. HARD TO BELIEVE AS CAR IS IN MINT CONDITION, NEVER MISSED A SERVICE
NHTSA ODI #11061326
66,000 miles · Jan 1, 2018
Electronic Stability Control (esc)EnginePower Train
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
NHTSA ODI #11057879
85,000 miles · Dec 15, 2017
Electronic Stability Control (esc)Engine
THE TRACTION LIGHT AUTOMATICALLY KICKS ON EVEN IF THERE IS NO BAD WEATHER. THE LIGHTS FLASH ON AND THE CAR BECOMES SLUGGISH AS IF THE TRACTION IS ON. I HAVE TO PULL OVER TO TURN THE CAR OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A LEAST 24 HOURS. THIS HAS HAPPENED AT LEAST 5 TIMES. LAST TIME IT HAPPENED 12/14/2017 AND HAPPE…
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THE TRACTION LIGHT AUTOMATICALLY KICKS ON EVEN IF THERE IS NO BAD WEATHER. THE LIGHTS FLASH ON AND THE CAR BECOMES SLUGGISH AS IF THE TRACTION IS ON. I HAVE TO PULL OVER TO TURN THE CAR OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A LEAST 24 HOURS. THIS HAS HAPPENED AT LEAST 5 TIMES. LAST TIME IT HAPPENED 12/14/2017 AND HAPPENED ON HIGHWAY AND I COULDN'T DO ANYTHING UNTIL I GOT OFF THE HIGHWAY.
NHTSA ODI #11054860
57,500 miles · Nov 12, 2017
EnginePower Train
AFTER A LUBE, OIL FILTER SERVICE FRIDAY MORNING AT THE MAZDA DEALERSHIP, IN THE EVENING WHILE DRIVING AT SIXTY MPH ON A MAJOR HIGHWAY, WE EXPERIENCED AN ENGINE LOSS OF POWER. REDUCED DOWN TO TWENTY MPH, WE SAFELY STEERED TO THE BREAKDOWN LANE AND AVOIDED A SERIOUS INJURY OR WORSE. WE CONTINUED HOME ON CITY STREETS GOING TEN MP…
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AFTER A LUBE, OIL FILTER SERVICE FRIDAY MORNING AT THE MAZDA DEALERSHIP, IN THE EVENING WHILE DRIVING AT SIXTY MPH ON A MAJOR HIGHWAY, WE EXPERIENCED AN ENGINE LOSS OF POWER. REDUCED DOWN TO TWENTY MPH, WE SAFELY STEERED TO THE BREAKDOWN LANE AND AVOIDED A SERIOUS INJURY OR WORSE. WE CONTINUED HOME ON CITY STREETS GOING TEN MPH UP HILLS AND MAYBE THIRTY DOWNHILL. STEERING AND BRAKES WERE NORMAL. I AM REPORTING THIS INCIDENT BECAUSE OF SERIOUSNESS OF THE POSSIBLE ACCIDENT AND AM ASKING FOR YOUR DIAGNOSIS OF THE POSSIBLE CAUSES OF THIS ENGINE FAILURE. THANK YOU FOR ANY ASSISTANCE.
NHTSA ODI #11045493
Official recalls
1Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗