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2013 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Mazda CX-5 do not stand out strongly from the model-year median of 133.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

141 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports3 injury reports

Electrical System complaints

58 reports
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Mileage unknown · Dec 4, 2019
Electrical System

WHEN PARKING AND PUTTING THE CAR IN 'PARK', THE CAR DOESN'T RECOGNIZE THAT IT'S IN THE PARK POSITION, AND ALTHOUGH THE CAR SHUTS OFF, THE ELECTRICAL SYSTEM STAYS ON. THIS ALLOWS THE BATTERY TO RUN DOWN WITH STEREO, LIGHTS, AND FANS ALL RUNNING, AND EVEN WORSE, WOULD ALLOW SOMEONE TO STEAL THE CAR IF THEY WERE TO GET INTO IT. I'V…

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WHEN PARKING AND PUTTING THE CAR IN 'PARK', THE CAR DOESN'T RECOGNIZE THAT IT'S IN THE PARK POSITION, AND ALTHOUGH THE CAR SHUTS OFF, THE ELECTRICAL SYSTEM STAYS ON. THIS ALLOWS THE BATTERY TO RUN DOWN WITH STEREO, LIGHTS, AND FANS ALL RUNNING, AND EVEN WORSE, WOULD ALLOW SOMEONE TO STEAL THE CAR IF THEY WERE TO GET INTO IT. I'VE DONE RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE ONLINE WITH THE 2013 AND 2014 MODEL YEARS.

NHTSA ODI #11286999

150,000 miles · Nov 13, 2019
Electrical System

THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITC…

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THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITCH. IT'S VERY UNSAFE. IT CAN CAUSE BATTERY DRAINAGE AND CAN LEAD TO OTHER ELECTRICAL ISSUES.

NHTSA ODI #11279901

75,000 miles · Aug 6, 2019
Electrical System

WHEN THE VEHICLE IS STATIONARY AND WE TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. IT APPEARS THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A …

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WHEN THE VEHICLE IS STATIONARY AND WE TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. IT APPEARS THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE, ESPECIALLY FOR YOUNG WOMEN DRIVING THIS VEHICLE.

NHTSA ODI #11242082

82,000 miles · May 29, 2019
Electrical System

THE ENGINE IS NOT TURNING COMPLETELY OFF WHEN PARKING. YOU PUT THE SHIFTER IN PARK AND PRESS THE STARTER BUTTON OFF, IT IS STAYING ON. THE RADIO AND ANY OTHER ACCESSORIES ARE STAYING ON. I AM HAVING TO RE-START THE VEHICLE MULTIPLE TIMES AND RE-POSITIONING THE SHIFTER IN PARK FOR VEHICLE TO ACTUALLY TURN OFF. IN ADDITION TO DRAI…

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THE ENGINE IS NOT TURNING COMPLETELY OFF WHEN PARKING. YOU PUT THE SHIFTER IN PARK AND PRESS THE STARTER BUTTON OFF, IT IS STAYING ON. THE RADIO AND ANY OTHER ACCESSORIES ARE STAYING ON. I AM HAVING TO RE-START THE VEHICLE MULTIPLE TIMES AND RE-POSITIONING THE SHIFTER IN PARK FOR VEHICLE TO ACTUALLY TURN OFF. IN ADDITION TO DRAINING THE BATTERY, I AM CONCERNED ABOUT OTHER DAMAGE IT COULD POSSIBLY CAUSE. ALSO, THERE'S THE POSSIBILITY OF BEING ALONE AND STRANDED SOMEWHERE. IT'S CLEARLY A SAFETY ISSUE THAT I BELIEVE THEY ARE AWARE OF.

NHTSA ODI #11210538

10 miles · May 21, 2019
Electrical System

THE ELECTRONIC DASHBOARD ON MY 2013 CX5 SPORT IS NOT SHOWING MILES DRIVEN, WHEN THE CAR IN TURNED ON, WHILE BEING DRIVEN, OR STOPPED. ONLY THE TEMPERATURE OUTSIDE IS BEING SHOWN. SEE ATTACHED PHOTO.

NHTSA ODI #11208872

101,000 miles · Feb 4, 2019
Electrical SystemUnknown Or Other

CAR ISSUE ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF …

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CAR ISSUE ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF MY CAR. AND THE LIGHT ON THE PUSH BUTTON WAS ORANGE. THE CAR WAS IN A STATE AS IF I WAS USING THE BATTERY BUT DID NOT HAVE MY ENGINE ON OR AC. I PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO TRY TO SHUT IT OFF, AND IT TURNED MY CAR BACK ON THEN I PRESSED THE FOOT ON THE BRAKE TO SHUT IT OFF AND IT WENT BACK TO USING THE BATTERY ONLY. I TRIED MANY DIFFERENT WAYS TO SHUT OFF MY VEHICLE AND I STILL COULD NOT. I ATTEMPTED THIS AT LEAST 5 TIMES BEFORE MY VEHICLE FINALLY SHUT OFF. I PUT MY CAR IN PARK, GO TO SHUT OFF MY CAR AND IT WILL NOT FULLY SHUT OFF. I ATTEMPTED TO SHUT IT OFF SEVEN TIMES BEFORE I FINALLY PUT MY CAR IN REVERSE PUT IT IN PARK AND THEN MY CAR SHUT OFF. I CALLED MY MAZDA DEALERSHIP, AND ASK THEM WHAT I WOULD DO IN THE FUTURE TO FIX THIS ISSUE AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I LOOKED UP ON THE INTERNET, AND THERE'S HUNDREDS OF PEOPLE THAT HAVE HAD THIS ISSUE AND ALL OF THEM SAY THAT MAZDA SAYS THEY'VE NEVER HEARD OF THE ISSUE. THEY URGED ME TO COME IN, HAVE MY CAR DIAGNOSED, AND THEN THEY COULD TRY TO SEE WHAT IS WRONG WITH IT. BECAUSE MY CAR IS NO LONGER UNDER WARRANTY, I WOULD BE PAYING FOR SOMETHING THAT MIGHT BE A RECALL ISSUE. HOW ARE THERE HUNDREDS OF PEOPLE, BLOGS EVERYWHERE WITH THE SAME ISSUES AS MYSELF AND NO ONE HAS EVER HEARD OF IT? THIS IS NOW HAPPENING TO ME ON A REGULAR BASIS. I LOVE THIS VEHICLE BUT I'M SECONDS AWAY FROM GETTING RID OF IT. I'VE HAD ENOUGH. THIS IS DEFINITELY A DEFECT IN THE MANUFACTURING OF THE VEHICLES.

NHTSA ODI #11174351

75,000 miles · Sep 25, 2018
Electrical SystemPower Train

WHEN STOPPED AND WITH THE ENGINE AND ALL LIGHTS TURNED OFF, THE CAR WILL DRAIN THE BATTERY AND NOT BE ABLE TO BE STARTED. THIS HAS RESULTED IN BEING STRANDED IN MANY PLACES. IN FACT, I NOW CARRY A RECHARGABLE BATTERY PACK TO KEEP FROM BEING STRANDED ONCE A MONTH.

NHTSA ODI #11131136

83,000 miles · Sep 13, 2018
Electrical System

CAR WILL NOT POWER OFF WHEN IN PARK. BATTERY WILL DRAIN IF NOT VERY COGNIZANT OF THE SYSTEM ACTUALLY SHUTTING OFF. APPARENTLY IS IS PART KDY0-46-040 THAT IS LOCATED IN THE GEAR BOX THAT IS WEARING OUT. MY CAR HAS ONLY 83,000 MILES CURRENTLY. IT HAPPENS MULTIPLE TIMES BEFORE IT WILL SUCCESSFULLY POWER OFF. SOMETIMES YOU HAVE…

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CAR WILL NOT POWER OFF WHEN IN PARK. BATTERY WILL DRAIN IF NOT VERY COGNIZANT OF THE SYSTEM ACTUALLY SHUTTING OFF. APPARENTLY IS IS PART KDY0-46-040 THAT IS LOCATED IN THE GEAR BOX THAT IS WEARING OUT. MY CAR HAS ONLY 83,000 MILES CURRENTLY. IT HAPPENS MULTIPLE TIMES BEFORE IT WILL SUCCESSFULLY POWER OFF. SOMETIMES YOU HAVE TO DRIVE IT AROUND TO FINALLY GET IT TO RECOGNIZE PARK SO IT WILL FULLY TURN OFF.

NHTSA ODI #11129260

Mileage unknown · Sep 4, 2018
Electrical System

WHEN THE VEHICLE IS PUT INTO PARK AND THE IGNITION SWITCH PRESSED, THE VEHICLE WILL NOT COMPLETELY TURN OFF. THE ENGINE TURNS OFF BUT THE ENTIRE ELECTRICAL PANEL STAYS ON. THE ONLY SOLUTION HAS BEEN TO TURN THE CAR BACK ON, DRIVE FORWARD/BACKWARDS, AND TRY TO TURN IT OFF AGAIN. SOMETIMES, THIS HAS TO BE DONE UP TO 10 TIMES BEFOR…

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WHEN THE VEHICLE IS PUT INTO PARK AND THE IGNITION SWITCH PRESSED, THE VEHICLE WILL NOT COMPLETELY TURN OFF. THE ENGINE TURNS OFF BUT THE ENTIRE ELECTRICAL PANEL STAYS ON. THE ONLY SOLUTION HAS BEEN TO TURN THE CAR BACK ON, DRIVE FORWARD/BACKWARDS, AND TRY TO TURN IT OFF AGAIN. SOMETIMES, THIS HAS TO BE DONE UP TO 10 TIMES BEFORE THE VEHICLE WILL COMPLETELY SHUT OFF. THIS HAS BEEN A VERY BIG PROBLEM BECAUSE YOU CANNOT LEAVE OR LOCK YOUR VEHICLE. MAZDA DEALERSHIPS ARE CHARGING $80 - $120 JUST TO DIAGNOSE THE PROBLEM. IT TURNED OUT TO BE A FAULTY GEAR SENSOR SWITCH WHICH IS NOT ALLOWING THE VEHICLE TO GO COMPLETELY INTO THE PARK POSITION. THE COST FOR PARTS AND LABOR IS APPROX. $400.

NHTSA ODI #11124267

59,000 miles · Jul 10, 2018
Electrical System

AFTER PLACING THE CAR IN PARK, THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IT STAYS ON AND DRAINS THE BATTERY. HAPPENS ON HOT DAYS (80 PLUS). DANGER OF BEING STRANDED. PART KDY0-46-040. HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY0-46-040.PDF

NHTSA ODI #11110428

Official recalls

1

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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