2011 Lincoln Mkx

Twice while at a stop light with my foot on the brakes because of an incline, the engine sped up like it was grasping for air and the engine shut down. It started back each time, but the second time, my engine light came on. I called AAA since I am a member and went there for the repair. They diagnosed it as a brake booster problem and printed a copy of the Ford document sent to all US Ford and Lincoln Dealers regarding Customer Satisfaction Program 13N02, supplements 2 & 3. AAA suggested I take it to a Ford/Lincoln dealer and have the repair made under the recall. However, when I contacted Ford/Lincoln, they declined to even look at my car and said the recall was VIN specific and my car was not listed. Interestingly at the dealer and when I called and talked to several people at Ford and then Lincoln, they all asked my mileage. My mileage is 134,000, and 13N02 says it is effective up to 150,000 miles. The Ford document does not mention being VIN specific and my car is listed, a 2011 MKX with less than 150,000 miles. Your site says there are no open recalls for my car as well. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Lincoln MKX. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond as needed. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the ABS system needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2011 Lincoln MKX. The contact stated that while the vehicle was stopped at a traffic light, upon shifting the gear shifter into drive, the vehicle started reversing independently. The contact turned off and restarted the vehicle five times before the vehicle started operating as intended. The vehicle was then driven to the residence. The vehicle was not taken to the dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 192,000.

The brakes suddenly became very difficult to depress to make the vehicle come to a stop. Emergency repair was necessary, as driving to the dealer was unsafe. Brake booster was filled with fluid. The car then had to be towed to Dealer, where repair required replacement of Brake Booster, Master cylinder, and Booster vacuum hoses. There are recalls for this same make, model and year. Though my VIN does not come up in those vehicles covered by the recall, it is the EXACT same problem.

My dash touchscreen display became inoperable, no radio, no camera, no NOTHING My wiper blades come on by themselves and won't allow me to shut them off. The headlights remain on in the auto position... they won't shut off. Warning Lights on the dash comes on at times (lights up with lots of warnings) I'm no auto professional, but I think my issues are linked. I also, see that years ago there was a body control module recall that mentioned electrical shorts that could possibly cause a vehicle fire. OMG, I believe there's an electrical problem and I am hoping that the recall would cover these issues.

The contact owns a 2011 Lincoln MKX. The contact stated while coming to a stop, the brake pedal became stiff while being depressed. The contact stated that the vehicle was towed to a local independent mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The local dealer was contacted. The manufacturer was notified of the failure. The failure mileage was approximately 104,658.

Brake pedal faded while in traffic. Was able to steer around other cars, got car to repair shop. Originally couldn't replicate issue. After attempting to drive car mechanic Was able to find problem. Diagnostic tests said master cylinder was bad. Replaced same and still had fading pedal. Diagnosed as hydraulic control unit (abs braking). Had vehicle towed to Ford Dealership for repairs. Replaced HCU no better. Then replaced flex lines at wheels, no better. Finally replaced master cylinder again, and finally fixed braking problems.

The contact owns a 2011 Lincoln MKX. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle; however, the vehicle failed to stop as needed. The contact stated that she had to apply added pressure to the brake pedal causing the brake pedal to extend to the floorboard before the vehicle glide to a stop. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that Customer Satisfaction Program: 13N02 had expired. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 190,000.