2011 Lincoln Mkx

It’s been a 4 year battle. I received a bait and switch clone vehicle A Frankenstein!! The vehicle and vin are clones. The vehicle was delivered in the dark after hours during a time I was sick. Im also disabled. I had looked at the vehicle on the [XXX] website Hyundai Genesis lot then went and looked in person and test drove it. I was told it was a one owner vehicle out of Michigan. I purchased it two days later and traded in my perfect immaculate truck. I did not drive the vehicle until 4 days later and I noticed immediately the interior didn’t match. Warning lights were coming on. And when I got to my destination it all unfolded. I found receipts in the vehicle from the Lafayette In area that had a name on them. I tried to contact that person but was unsuccessful. I contacted the dealership over and over and over. I finally got ahold of a different salesman who sent me the original photos in their ad and they do not match the vehicle in my possession. Every seatbelt has a different year and date. There are other parts underneath that don’t make sense either. There are 3 warning lights on including traction and brakes. Immediately the brakes went bad. Paid $1200 to fix them and still not fixed. I don’t drive it unless I absolutely have to. It about made me crash into other vehicles that could have been fatalities if it wasn’t for my fast thinking. The vehicle has been pieced together and I guarantee you they did the same thing to the person who bought my trade in. That person is also in danger and I have pictures of that truck also underneath and motor etc for comparison and you need to investigate it as well as the vehicle in my possession that I try not to drive. This is an organized auto theft group spread out through multiple dealerships cloning vehicles and vins by swapping out the whole vehicle with flood salvage vehicles giving the salvage vehicle your vin identity affixing the stickers and vin plate to the salvage make it look like your car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Car just went from complete cool to over heating and engine light to flash. Checked to make sure I had fluids. All full. While I had car turned off turned it back on after 15 minutes and car went straight to overheating again. Had a garage look at my car, there’s a 3 cylinder misfire on just the one side of the engine. They agree and don’t understand why this happened or how.

I have had fairly issues with overheating and have had several repairs done including: 12/29/2019 - Radiator Fan Assembly and Electric Fan Motor Replacement 10/02/2021 - Replace Thermostat and Gasket & Replace Coolant Recovery Tank 8/9/2022 - Installed Module, Control, Sensors and Fuel Filler (all done with regards to presumably fixing the overheating and RPM fluctuation while overheating) I paid $3K for the August 2022 repairs and they told me they could not replicate the issue but believe that the repairs are related to the problems I am experiencing. I use my car to drive to periodically drive to another town (60 miles away) and then to drive to the airport for work (about 25 miles). After August, I took my car on the 60 mile drive and 30 miles in, the car started overheating. I called the Ford dealership and they told me to check the radiator (it was full and slightly bubbling). The idea of driving a vehicle that is not safe (not going to make it to my destination after repairs intended to do so) is terrible. When I got back home (terrified after having to drive the same car back 60 miles later that evening), I took the car back to the same Ford dealership. After a couple of days, they told me they THINK it is the internal water pump. When I asked them if that would guarantee the fix, they said NO because no codes are showing up and there are no other signs of overheating (so it SHOULD be the internal water pump). This does not seem right to me. The car has electronic sensors everywhere and the dealership put me back on the road with a car that started to overheat within 30 miles.

WHILE DRIVING THE VEHICLE AND APPROACHING A STOP SIGN THE VEHICLE JUST SHUT OFF ON ITS OWN. I LOST ALL ENGINE POWER, BRAKES, AND STEERING CAPABILITIES., ETC WITH NO WARNING. LUCKILY NO OTHER VEHICLES WERE NEAR ME AT THE TIME. I WAS ABLE TO ROLL BACKWARDS IN NEUTRAL TO A SOMEWHAT SAFE LOCATION OFF THE ROAD. SEVERAL DAYS AFTER THAT IT HAPPENED AGAIN. I WAS IN A PARKING LOT AND HAD JUST STARTED THE VEHICLE AND THEN IT WARNED LOW OIL PRESSURE AND THEN JUST SHUT OFF ON ITS OWN. I CHECKED THE OIL AND IT'S NOT LOW. OIL LEVEL IS PERFECT. AFTER SOME QUICK ONLINE RESEARCH I FOUND MANY SIMILAR COMPLAINTS FROM OTHER LINCOLN OWNERS. UNEXPECTED ENGINE SHUT OFF WHILE DRIVING AND WITH NO WARNING. SCARY AND VERY UNSAFE TO SAY THE LEAST. I CONTACTED THE DEALERSHIP WHERE I BOUGHT THE VEHICLE AND THEY SAID THIS IS THE FIRST TIME THEY HEARD OF THIS ISSUE. PLEASE ADVISE. THANK YOU.

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE SPEED REDUCED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO A FAMILY MEMBER'S TRAILER. THE CONTACT CALLED GENE MERCER FORD OF AMARILLO (LOCATED AT 3400 S SONCY RD, AMARILLO, TX 79119, 806-355-7471) WHERE THE WATER PUMP WAS REPLACED. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.