2011 Lincoln Mkx

The contact owns a 2011 Lincoln MKX. The contact stated while the vehicle was turned off, the driver’s side turn signal and parking lights remained illuminated with the other lights in the vehicle being inoperable. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 10V659000 (Structure) however, the Vin was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not under recall. There was no additional assistance provided. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 111,000. Consumer stated left turn signals remain on (even with ignition off) will not flash. Passenger side will not activate at all.

DOOR AJAR WILL NOT TURN OFF EVEN WHEN THE DOOR IS CLOSED. IT KEEPS ALL THE DOME LIGHTS ON AND THE CAR WILL NOT LOCK WHILE IN MOTION, THEREFORE CAUSING A FALL OUT HAZARD WHILE THE VEHICLE IS IN MOTION. WHILE IN PARK, THE DOME LIGHTS REMAIN ON FOR A SIGNIFICANT AMOUNT OF TIME CAUSING BATTERY DRAINAGE AND DOORS DO NOT LOCK. THEY UNLOCK THEMSELVES CREATING A SAFETY ISSUE.

DOOR AJAR WARNING - I HAVE HAD TO REPLACE BOTH MY DRIVER'S DOOR LATCH AND THE LEFT REAR DOOR LATCH IN THE PAST 4 MONTHS. WHEN THE LEFT REAR DOOR AJAR WARNING LIGHT CAME ON INTERIOR LIGHTS WOULD STAY ON OR THE SECURITY ALARM WOULD GO OFF AT RANDOM TIMES OF THE DAY OR NIGHT. I REPLACED THE DOOR LATCH PROBLEM SOLVED. THEN THE DOOR AJAR WARNING FOR THE DRIVERS DOOR STARTED COMING ON EARLIER THE MONTH AT RANDOM TIMES. WHEN DRIVER SIDE DOOR AJAR WARNING LIGHT COMES ON, THE DOOR LOCKS DO NOT WORK. I CAN TRY TO LOCK THEM AND THEY WILL LOCK AND THEN 2 SECONDS LATER THEY UNLOCK. THIS IS A BIG SAFETY ISSUE AS WELL AS A SECURITY ISSUE. I KNEW THE FIX WAS TO REPLACE THE DOOR LATCH WHICH I DID. THE PROBLEM FOR NOW HAS GONE AWAY. I CANNOT AFFORD TO KEEP REPLACING DOOR LATCHES ON THIS VEHICLE. I CALLED LINCOLN / FORD AND COMPLAINED TO THEM ABOUT IT AND THEY SAID THAT IT IS NOTHING THEY COULD DO ABOUT IT.

2011 LINCOLN MKX - PROBLEM - INTERMITTENT "DRIVER DOOR AJAR" WARNING SHOWN ON INSTRUMENT CLUSTER - CAUSE DOME LIGHTS TO ILLUMINATE, AND REPEATED DOOR CLOSING ATTEMPTS TO END "DOOR A JAR" WARNING. WARNING HAPPENS WHEN STATIONARY AND / OR IN MOTION, RESULTING IN AN UNPLANNED STOP. IF DIVING WITH "DOOR AJAR" WARNING, DOORS WILL NOT STAY LOCKED, QUESTIONING IF DOORS ARE REALLY CLOSED. *TR

THE DOOR AJAR LIGHT STAYS ON FOR THE DRIVERS SIDE DOOR EVEN WHEN ALL DOORS ARE CLOSED. THIS PROBLEM IS A SAFETY ISSUE BECAUSE IT DOESN'T ALLOW ME TO LOCK MY DOORS WHILE DRIVING. NOR CAN I ACCESS MY KEYLESS ENTRY OR DOOR LOCK. THIS SEEMS TO BE A COMMON PROBLEM AND GROSS NEGLIGENCE. THIS IS A POTENTIAL LAW SUIT AND VICTIM OF A CRIME.