2011 Lincoln Mkx

It’s been a 4 year battle. I received a bait and switch clone vehicle A Frankenstein!! The vehicle and vin are clones. The vehicle was delivered in the dark after hours during a time I was sick. Im also disabled. I had looked at the vehicle on the [XXX] website Hyundai Genesis lot then went and looked in person and test drove it. I was told it was a one owner vehicle out of Michigan. I purchased it two days later and traded in my perfect immaculate truck. I did not drive the vehicle until 4 days later and I noticed immediately the interior didn’t match. Warning lights were coming on. And when I got to my destination it all unfolded. I found receipts in the vehicle from the Lafayette In area that had a name on them. I tried to contact that person but was unsuccessful. I contacted the dealership over and over and over. I finally got ahold of a different salesman who sent me the original photos in their ad and they do not match the vehicle in my possession. Every seatbelt has a different year and date. There are other parts underneath that don’t make sense either. There are 3 warning lights on including traction and brakes. Immediately the brakes went bad. Paid $1200 to fix them and still not fixed. I don’t drive it unless I absolutely have to. It about made me crash into other vehicles that could have been fatalities if it wasn’t for my fast thinking. The vehicle has been pieced together and I guarantee you they did the same thing to the person who bought my trade in. That person is also in danger and I have pictures of that truck also underneath and motor etc for comparison and you need to investigate it as well as the vehicle in my possession that I try not to drive. This is an organized auto theft group spread out through multiple dealerships cloning vehicles and vins by swapping out the whole vehicle with flood salvage vehicles giving the salvage vehicle your vin identity affixing the stickers and vin plate to the salvage make it look like your car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Twice while at a stop light with my foot on the brakes because of an incline, the engine sped up like it was grasping for air and the engine shut down. It started back each time, but the second time, my engine light came on. I called AAA since I am a member and went there for the repair. They diagnosed it as a brake booster problem and printed a copy of the Ford document sent to all US Ford and Lincoln Dealers regarding Customer Satisfaction Program 13N02, supplements 2 & 3. AAA suggested I take it to a Ford/Lincoln dealer and have the repair made under the recall. However, when I contacted Ford/Lincoln, they declined to even look at my car and said the recall was VIN specific and my car was not listed. Interestingly at the dealer and when I called and talked to several people at Ford and then Lincoln, they all asked my mileage. My mileage is 134,000, and 13N02 says it is effective up to 150,000 miles. The Ford document does not mention being VIN specific and my car is listed, a 2011 MKX with less than 150,000 miles. Your site says there are no open recalls for my car as well. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The brakes suddenly became very difficult to depress to make the vehicle come to a stop. Emergency repair was necessary, as driving to the dealer was unsafe. Brake booster was filled with fluid. The car then had to be towed to Dealer, where repair required replacement of Brake Booster, Master cylinder, and Booster vacuum hoses. There are recalls for this same make, model and year. Though my VIN does not come up in those vehicles covered by the recall, it is the EXACT same problem.

Brake pedal faded while in traffic. Was able to steer around other cars, got car to repair shop. Originally couldn't replicate issue. After attempting to drive car mechanic Was able to find problem. Diagnostic tests said master cylinder was bad. Replaced same and still had fading pedal. Diagnosed as hydraulic control unit (abs braking). Had vehicle towed to Ford Dealership for repairs. Replaced HCU no better. Then replaced flex lines at wheels, no better. Finally replaced master cylinder again, and finally fixed braking problems.

First incident 10-15-2019 (purchased used vehicle 09-30-19) Exiting freeway at 55mph and suddenly brakes stopped working( was able to pull aside) then brakes worked normal again. Took vehicle to check breaks and nothing wrong was found. Second incident 02-17-2020 Driving son to school at 35mhp brakes stopped working while doing a right turn and ran over sidewalk to avoid hitting vehicle in front. Bumper got a little damage. Brakes check again and nothing was found. Third incident 05-15-2022 Driving at 55mph on road and brakes stopped working before trying to stop at red light. Hit cement in middle of the road to avoid crashing. Used emergency brake and Bumper was scratched. Turn on and off truck and brakes work normal again. June 22-2022 Took to mechanic after being inspected at several places and found nothing wrong. Replaced brakes, Front shocks and fluid. November 23-2022 Driving on freeway at 70mph. Brakes failed again and almost crash with eighteen wheeler. Was able to hit the brakes with all my strength and merge into honking traffic to pull over on the freeway emergency lane. (could have been fatal) This incidents indicated are major but the problem has been in occurrence on and off randomly and frequently.

Brake pedal will go all the way to floor. Very soft pedal. For over a year we have talked to the dealers around Home. They all say Ford and Lincoln don’t have a problem. I talked to Lincoln concierge and she said if it became a safety issue to contact a dealer. It was still on the csp recall at the time. But I was told it expired. I paid to get the car worked on and had a pedal again. Now it’s back to the floor. Backing up a lot and putting on brakes doesn’t help this time. Now ford says yes they had a problem but it expired a year ago. I don’t drive this car every day. It now has 70700 miles. It had 52000 when I bought it 3 years ago. But to me brakes are important. I had to stop quickly in traffic and stopped in the intersection and luckily didn’t have an accident. It should be repaired without cost to me. It is a very serious problem. I’m also calling NTSB with this information to see how many crashes that there has been