1998 Lincoln Mark Viii

CONTINUOUS PROBLEM WITH HEATER-A/C BLEND DOOR FAILURE RESULTING IN LACK OF DEFOGGING OF WINDSHIELD AND POOR VISIBILITY. ESPECIALLY DANGEROUS AT NIGHT IN CHANGING OUTSIDE TEMPERATURE CONDITIONS. THIS FAILURE HAS BEEN REPORTED TO YOUR OFFICES MANY TIMES IN THE PAST 5 YEARS WITH LINCOLN AND FORD VEHICLES . THE COST OF REPAIR IS BETWEEN $500-$2000 DOLLARS. FORD HAS APPARENTLY MADE CHANGES TO STRENGTHEN THE BLEND DOOR LEVER BUT REFUSES TO ADMIT DESIGN FAILURE NOR WILL WARRANT THE ITEM. NHTSA HAS YET TO TAKE ANY ACTION ON THE CONSUMER'S PART. WE ARE THE PUBLIC AND YOUR CHARTER IS TO PROVIDE SUPPORT TO US, NOT THE AUTO MAKER. *JB

HEATER/AC BLENDER DOOR-DOORS,FAIL TO OPERATE AND OR HAVE "NO" TEMPETURE CONTROL,RESULTING IN POOR VISIBLITY.FOGGING ETC,LACK OF DEFROSTING AND OR A COLD DRIVER..SEE PREVIOUS 768368,768427,768529,768796,768173.7689173,769183,769959,10003517,10005626,10023956,10075009,AND NOW MINE ! THE ONLY THING THAT CHANGED IS THE COST OF REPAIRS BY THE DEALER HAS GONE UP. I HAVE A WRITTEN ESTIMATE FOR( THE DASH HAS TO BE REMOVED) $680.00 LABOR.. PARTS AS FOUND/ TO BE $38.00,,$68.00,,$5.00,,$35.00 AND THAN MAYBE $350.00 MORE FOR A PLEMUM.. ($1,176.00) I UNDERSTAND THAT FORD HAS REPLACED THE PARTS WITH BETTER VERSIONS AS TO MATERIALS THAT WITH STAND THE DIFFERENT TEMPERATURES IT IS SUBJECT TOO.THIS APPARENT LACK OF ACTION BY NHTSA IS CAUSE FOR CONCERN AS TO YOUR UNINTEREST IN THE PUBLIC SAFETY NOT KNOWING HOW MANY OTHER VEHICLES ARE OUT THEIR WITH THIS HAZARDOUS DEFECT. HELP US,PROTECT US ,,THANK YOU. *AK

MY 1998 LINCOLN MARKVIII OUTSIDE DRIVER DOOR HANDLE BROKE I HAVE 59,000 MILES ON IT ,IT COST $70.00 FOR THE PART,$40.00 TO PAINT THE THING,OVER @200.00 LABOR,(IGOT TO KEEP THE BROKEN ONE !),I FEEL THAT FORD KNOWS OF THIS DEFECT IN MATERIALS<CHANGED THE METAL MIX AND CURE, BUT FAIL TO BE RESPONSIBLE OF THIS SAFETY-DEFECT>>SEE ALSO #10052604 PLUS COUNTLESS OTHERS WHO HAVE HAD THIS PROBLEM>

I ROLAND MATOS PURCHASED A LINCOLN MARK VIII ON 06\27\01. BEAUTIFUL CAR . BUT 2 WEEKS AFTER I WAS HAVING PROBLEMS WITH THE POWERTILT\TELESCOPE STEERING. IT WASN'T MOVING BACK AND FORTH ANY-MORE, AND DROPPING ITS BALL BEARINGS ON DRIVERSIDE MAT. SO I CALLED COUNTY LINE LEXUS WHERE I PURCHASED CAR, THEY TOLD ME THAT I BOUGHT THE CAR "AS IS" THEY DIRECTED ME TO FORD. I CALLED FORD AND THEY TOLD ME THAT THE MANUFACTURE WARRANTY HAD EXPIRED. I HAD VEHICLE FOR LESS THAN A MONTH ,THAT I HAD TO PAY TO FIX IT. SO I CONTACTED NHTSA AND TOLD THEM THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE STEERING WHEEL IS LOSE IT MOVES UP AND DOWN FREELY EVEN WITHOUT PRESSURE. I'VE MADE 3 COMPLAINTS. UP TO THIS DAY ITS STILL NOT FIXED.THANK YOU FOR TAKING TIME TO READ THIS LETTER. PLEASE HELP ROLAND. *LA

WE HAVE OWNED A MARK VII AND A MARK VIII LINCOLN. BOTH CARS HAD SERIOUS PAINT DETERIORATION. WE ALWAYS HAVE OUR AUTOMOBILES HAND WASHED. WE WOULD LIKE TO REPLACE ONE OF THE AUTOS WITH ANOTHER LINCOLN, HOWEVER, WE ARE GOING TO HAVE TO HAVE BOTH OF THE CARS PAINTED. HIS MUST BE A FAULT OF YOUR PAINT. IS THERE ANY COMPENSATION? I HESITATE TO BUY ANOTHER LINCOLN. *AK