2019 Lincoln Continental

We are unable to open the rear exterior doors from the outside of the car. We have confirmed on numerous occassions doors are unlocked and there are no child safety locks on . This is becoming a very dangerous situation. We took it to a local car repair service they said that it would be under NHTSA recall bulletin 19V077000 - however when we call the Continental dealership where we purchased it that our Vin # is not included in the recall despite that being the exact problem we are having. We called Ford Manufacturer who Sent us to Continental and they too say that our VIN is not included in the recall despite the exact problem happening to us. Seems like everyone want to wait until someone dies because they can't get access to the back seat. This car only has 55000 miles on it and has not been in any accidents. Any assistance would be greatly appreciated.

Drivers door latch is failing to engage properly making it so the door can not closed right away. No matter how you close the door it always pushes right back open sometimes the door will semi latch but still poses the hazard of opening while driving. It has been inspected by the dealer to confirm the issue. There has been a recall for this exact issue however my vin number was not included and upon contacting Lincoln I was told there was nothing that they could do and my options were to wait until there could be the recall extended to my vehicle or just pay out of pocket. The dealership charges 2,600+Tax for the door latch replacement. As of now there is no warning lamps present and no warning lamps/driver display messages have appeared at all from the issue. If the door opens while driving there is the hazard of potential of falling out of the vehicle, or the door crashing into another object or vehicle causing an accident and or damage.