2025 Kia Telluride

The contact owns a 2025 Kia Telluride. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the sunroof glass before the glass shattered. There was no impact on the sunroof glass to cause the failure. Small glass fragments fell into the second and third row seats. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

The contact owns a 2025 Kia Telluride. The contact stated that the windshield had significantly cracked without impact. The contact stated that the crack appeared to have started from underneath the seal at the bottom of the driver's side of the windshield. The vehicle was taken back to the dealer, where the contact was was informed that the vehicle could be repaired a a price lower than the insurance company estimate. The contact was awaiting a response from the dealer's finance department. The vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 35,000.

The contact owns a 2025 Kia Telluride. While driving 70 MPH, the contact heard an abnormal sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact became aware that the sunroof glass had exploded. The vehicle was immediately driven to the residence. Upon inspection of the vehicle, the contact discovered that the glass from the sunroof had exploded outward and there were several shards of glass in the rear of the vehicle. The contact placed a canopy over the vehicle to prevent water from entering the vehicle. The dealer was notified of the failure, and the contact was informed to file a claim with the Insurance Provider. The contact refused and stated that the failure was a manufacturer’s defect. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,470.

The contact owns a 2025 Kia Telluride. The contact stated while driving approximately 61-62 MPH, the sunroof exploded without impact. There was no injury sustained. There was an abnormally loud sound coming from the vehicle. The local dealer was contacted, who confirmed there was no coverage for the sunroof glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,899.