2025 Kia Telluride

My 2025 Kia Telluride is subject to safety recall SC362A / NHTSA Recall 26V105 involving the front seatback assemblies. On March 24, 2026, I left the vehicle with an authorized Kia dealer for the recall repair. The dealer documented “REMEDY NOT AVAIL” and also documented that the vehicle would remain at the dealer until the recall was performed. As of September 14, 2026, the vehicle remains unrepaired and NHTSA’s VIN recall lookup still shows this recall as unrepaired. The vehicle has therefore been unavailable for approximately 174 days because Kia has not provided and completed the recall remedy. I am requesting that NHTSA review Kia’s failure to provide this safety recall remedy within a reasonable period of time

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats). The local dealer and the manufacturer were contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

We first heard about the recall and it was listed on NHTSA on 2/23/2026. Today is 2/22/2026, and we have not received any information from Kia. I attempted to call Kia numerous times. It lists that there is a safety malfunction with the front seats, which could be dangerous if the vehicle is involved in a collision. This is a safety issue, not a convenience issue, and needs to be addressed by Kia emergently. It has already been 2 months since the recall date, and there is ZERO information from Kia

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats). The local dealer was contacted. The contact called another dealer, Gunter Kia (1900 S State Rd 7, Fort Lauderdale, FL 33317); and was informed that the part for the recall repair was on back-order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

I own a 2025 Kia Telluride SX X-Line with that is currently under safety recall (NHTSA #26V105, Kia Recall SC362A) involving both front seatbacks. The recall states that there is a safety issue, but there is no remedy available at this time. I contacted Kia Corporate regarding this issue and was assigned case number XXX. I spoke with two separate representatives and was told that there is nothing they can do, even if the case is escalated. During my second call, the representative disconnected the call while I was still asking questions about the safety risks of driving the vehicle with my family. This recall involves structural seat safety, which directly impacts occupant protection in the event of a crash. I regularly transport children in this vehicle and do not feel safe continuing to drive it without knowing the extent of the risk or having any interim solution. Kia has not provided clear information about whether the vehicle is safe to operate, nor have they offered alternative transportation while the remedy is unavailable. I am requesting that this issue be reviewed, including Kia’s handling of this recall and lack of support for affected customers. I am also requesting guidance on whether this vehicle is considered safe to drive under these conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)