2025 Kia Telluride

*The vehicle cuts off randomly while driving without warning . *Error lights come on randomly on dash and states to shift to park. *Trouble starting the vehicle and putting in reverse. *There have been many random occurrences with this vehicle which began shortly after October 2025. * I have taken it to the dealership twice complaining g of the issues and the service department states "that they are not able to duplicate the issues and no errors are being see." * I fear for the safety of my family and I as issues have occurred in traffic posing a dangerous situation. I do not have means to obtain a rental or purchase another vehicle. So,this is the only vehicle available.

Driving on the highway with no obstacles or vehicles in proximity, the sunroof spontaneously shattered. If we had the sunroof visor (slide cover) open to let in light, we would have been rained down on by thousands of glass shards while driving at highway speeds. Luckily for us, the cover acted as a barrier from the glass. This part of the sunroof is over both driver and passenger seats. The vehicle was driven to the dealership which was very close to the occurrence location and the dealership would not inspect vehicle but did do a work order stating that they would not cover exploding glass. Dealer stated that we needed to contact our insurance company but I have held off due to feeling like it would be a fraudulent claim of damage since it was not caused by an object striking our vehicle. We have documented 24 calls to case manager with Kia and no action or returned calls to date. (04/07/2026). On a call with the Kia 800 number, the customer representative acknowledged he had heard of numerous problems with the sunroofs exploding for no apparent reason. The vehicle had been parked inside our garage and not moved or driven since the incident waiting for someone to investigate or inspect our vehicle.

Approximately at 2:15pm on Tuesday, March 3, I was entering the highway and had yet to get up to freeway speed and no vehicles were in front of me. There was a loud boom / explosion and a glass shattering sound. I immediately exited the highway at the next exit which was less than a mile. I slowed my speed and still heard glass falling. I checked my back window and it was intact, and I realized it was coming from the front sun roof. I headed back to my home since there was no safe place to pull over, due to limited shoulder and street construction. When I had a chance to examine the sun roof, it was blown upward.

Vehicle locked while key fob was inside, resulting in infant being locked inside the car. At no point was a lock command engaged. No warning alerts or safety override activated. Incident posed a serious child safety risk. Vehicle required external intervention to unlock. Dealership and manufacturer have been notified, waiting for response.

The front windshield cracked without any impact. We drove from Arizona to California and nothing hit our windshield or vehicle. We parked our vehicle and a visible spot and can see our vehicle at all times and we walked out and our windshield was cracked down the middle all the way into the driver side. It was not drivable back home to Arizona.

We traveled from bullhead Arizona to garden Grove California. We didnt hit nothing on the road and we parked our car and have full visibility of it. Nothing touched my new car. When we walked out there was a huge windshield crack right in front of the camera. I had to get a new windshield. This is a well known issue with kia. Is there windshield crack while in the highway.

On 9/18/2025, I was driving on the highway my son and I and out of nowhere I hear a loud explosion and glass shattering. I was terrified, fearing for my life not knowing or understanding what happened. Trying not to wreck. My sunroof was closed but when I pulled over and looked on top of the truck, my whole sunroof had shattered. I called 911 they came and examined the incident. I was directed to contact KIA asap being that they didn’t see any thing that could’ve caused the impact. I contacted Kia and was told by the service dept that they never heard of that happening.

While driving, the sunroof on my 2025 Kia Telluride exploded. I had the it closed, so at first I didn't know what had happened. It sounded like I was shot. I was not able to pull over right away due to traffic. However, I heard the glass and figured out what had happened. Nothing struck my car. When I was able to get out and look at it, the glass was protruding outwards and a huge hole was left in the middle of the sunroof (almost as big as the sunroof). This was terrifying. It could have caused a wreck, easily. I immediately hit my breaks and the car behind me swerved. I had to think fast and tell myself to just keep driving because I couldn't pull over safely. I have not had the vehicle 7 months and thought this would not be a problem to get fixed because it is clearly not a normal, or natural occurance. At first, they gave me a loaner and said it would be fixed. Then, they said it could not be covered by warranty and to come pick it up and return the loaner. When, I got there I asked to speak to the manager and he was very sympathetic. He said he would work on getting it paid for and let me take the loaner back home. I am still waiting to hear from them. However, the internet tells me this is a recurring problem. Therefore, I wanted to fill out this form so that the NHTSA is aware of this issue.