2025 Jeep Wrangler

I was driving on a very busy road and the vehicle lost power. I consider that my life was in danger because of me the traffic piled up and other drivers were furious with me. No matter what I tried, the car simply would not stop. AAA came and was unable to make the car start. It was towed to a dealership. Prior to this I already had two service visits related to the Start Stop warning light coming on in my dashboard. The first time, the service department claimed that they could not figure out what caused it, but they replaced the auxiliary battery that powers the start stop feature. Basically one day later, the start stop warning light came on again. I had to take it back to the dealership and they kept the vehicle for two days and I don't think anything was done. After the vehicle was returned to me, within days the warning light came on and then would go off and come back on sporadically. On the date of the complete power loss, the warning light came on in my dashboard about one hour before the power loss. So far, Jeep has said that they won't even be able to look at my vehicle for a week and it will probably take at least two weeks because they are short-staffed. I think I have a lemon.

The vehicle suddenly has a check engine light appear on the dash with a display message “performance limited, service fuel system”. This issue effectively caused the vehicle to enter a “limp mode” while driving it and limited its speed while driving. This reduced the speed of the car while driving at highway speed. The dealer has stated the issue is a high pressure fuel pump issue and a control module issue.

I am reporting concerns regarding the handling of NHTSA Recall 25V-741 (Stellantis 68C) on my 2025 Jeep Wrangler 4xe. When I contacted the dealership (Jeep Only – 5255 W Sahara Ave, Las Vegas) to address the recall, the service department refused to schedule a recall-related inspection, refused to open a required STAR case with Stellantis, and told me “nothing can be done,” despite the recall involving a high-voltage battery fire risk. I was also given misleading information about the vehicle’s safety and have been unable to obtain a copy of my signed lease agreement despite multiple requests. Their refusal to follow proper recall procedures leaves me without guidance on a fire-risk safety defect, and I am currently pregnant, making this situation especially concerning. I am requesting NHTSA review of the dealership’s handling of this safety recall and lack of assistance to consumers.

Fire-Risk Recall – Unsafe to Operate – No Remedy Provided “My 2025 Jeep Wrangler 4xe has an active fire-risk safety recall that makes the vehicle unsafe to drive or park near my home. Jeep and Stellantis have not provided a remedy or a loaner vehicle, and the dealership told me it is still ‘drivable’ despite the fire hazard. I have a young child, and this puts our safety at risk. I am requesting immediate investigation and assistance because the manufacturer has not offered a safe solution.”

The Uconnect Emergency Vehicle Alert System (EVAS) nearly always causes the infotainment system's audio to cease unless the car or phone are turned off and back on. This glitch prevents other alerts and GPS from having any audio capabilities, increasing my exposure to risk and dangers (unless, of course, I only look at the infotainment screen instead of the road while driving). I have called Jeep customer care (per instructions found online) to disable this feature so that it does not create these unsafe situations. The settings I have access to do not include a way to manage the EVAS alerts, this must be done my the manufacturer (even the dealership, Lee Auto Jeep in Auburn, Maine, confirmed they do not have access/tools to do this from the manufacturer). The employee for Jeep on the phone denied knowing about this and said they confirmed there is no way to address the glitches/change settings. To force a communication alert feature, without the ability to edit settings to meet driver safety needs, and to deny any capability to address it, shows how the manufacturer is liable for any and all wrecks associated with how the EVAS disables audio and sometimes freezes the screen with the EVAS warning blocking everything--including the GPS map if someone is relying on that assistance to get to safety. I am calling on the manufacturer, through our Federal government, to rectify this risk. My dated request should not sit unaddressed until you have enough dead bodies/public pressure to act. My records (evidence of seeking a remedy through the proper channels) WILL dictate the narrative when this goes public. It is already a growing concern on online forums for not just the Jeep brand. Our map services (Google, Waze, Apple) already provide emergency alerts and give settings to empower the DRIVER BEHIND THE WHEEL to have these support, not distract and impede.

My 2025 Jeep Wrangler 4xe (VIN [XXX] ) is included in NHTSA Recall 25V-741 (FCA 68C) for a high-voltage battery defect that can cause a fire while parked. Jeep instructed owners not to recharge the vehicle and to park outside, away from structures, because the defect may lead to thermal events even when the vehicle is off. As of today, the manufacturer states the remedy is “not yet available.” This means the vehicle cannot be charged, stored in a garage, or used normally. I am a lessee still making payments on a vehicle that cannot be safely used. The lack of a remedy puts property and personal safety at risk. I am requesting NHTSA oversight to ensure FCA/Stellantis provides immediate relief such as a loaner vehicle or repurchase for owners and lessees affected by this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving the Jeep on Route 35 in NJ when all of a sudden, the car lost power, jerked forward thrusting be towards the windshield. The "D" on the gear shift started blinking and the check engine light went on. The dashboard message indicated something along the lines that I had to put the car in parking "P". The car behind me beeped and almost rear ended me as it's a fast road and my car slowed dramatically and unexpectedly. Ultimately, I was able to glide into a parking lot on the side street and called the tow truck. The dealership said that a faulty OTA was sent out which caused the issue and that it has happened to many people. There were no symptoms or warning lights prior to the event. The dealership updated the vehicle and said it was safe to drive but I am not convinced based on the experience of others, which I have read in forums, who have had the same thing happen multiple times even after having the dealership update installed. Apparently, this OTA issue was widespread.