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2024 Jeep Wrangler

Owner reports · Recalls · Investigations

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 16 of 690 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 403 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 402 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports7 fire reports5 injury reports

What owners actually said

690 reports
Mileage unknown · Oct 12, 2025
Electrical SystemEngine

I was driving on the highway with my son and the jeep completely lost power at 65mph. The gas would not work and the dash was telling me to put the car in park and press the start button. I had to move to the right lane and coast to the side of the highway and restart the Jeep. This continued to happen 2 more times. This is ve…

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I was driving on the highway with my son and the jeep completely lost power at 65mph. The gas would not work and the dash was telling me to put the car in park and press the start button. I had to move to the right lane and coast to the side of the highway and restart the Jeep. This continued to happen 2 more times. This is very unsafe and I will not drive this car.

NHTSA ODI #11692926

Mileage unknown · Oct 12, 2025
Engine

updated a new update OTA the vehicle on Friday Oct 09 Was driving the next day Saturday theb11th and the car stalled and the D on the shift was blinking and could not move the vehicle. I had to put in park and restart to continue I was stopped in the middle of the road and could have been hit from behind as someone was behind …

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updated a new update OTA the vehicle on Friday Oct 09 Was driving the next day Saturday theb11th and the car stalled and the D on the shift was blinking and could not move the vehicle. I had to put in park and restart to continue I was stopped in the middle of the road and could have been hit from behind as someone was behind me. The check engine light also came one

NHTSA ODI #11692913

Mileage unknown · Oct 12, 2025
Engine

I was stopped at a light the Jeep turned off, dash said put vehicle in Park, restart, then Drive. After I turned off the Jeep and restarted, the check engine light came on. No issues that day, but engine light was on. Day two-engine light still on after full charge. Opened gas cap and tightened. No change. I was driving on the …

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I was stopped at a light the Jeep turned off, dash said put vehicle in Park, restart, then Drive. After I turned off the Jeep and restarted, the check engine light came on. No issues that day, but engine light was on. Day two-engine light still on after full charge. Opened gas cap and tightened. No change. I was driving on the freeway at 65mph, slowed down to take an exit ramp, the Jeep warning light came on, the Jeep shutoff, and the dash lights went off. Warning said but Jeep in Park, restart then Drive. This was very scary at that rate of speed. I continued driving slowly, got off the freeway and it happened again while driving 30mph on a two lane road. Same warning as before. It turned off, I coasted to the side, placed it in park, turned off and turned back on. I slowly made it home the last mile without incident. I called the dealer and made an appointment. I will not be driving this Jeep until it’s fixed. Too dangerous.

NHTSA ODI #11692912

Mileage unknown · Oct 12, 2025
EngineSteeringWheels

Driving car stopped said to put in Park, engine light comes on. Restart start driving put into park again .. whilst on freeway! Just stopped

NHTSA ODI #11692909

Mileage unknown · Oct 12, 2025
Electrical SystemEngineFuel/propulsion System

My car did an automatic UConnect update. I went to dinner, got back in my car an hour later and about 2minutes later while driving, my engine shut off and and the Press Break and Push Start came on. I had no power at all while making a turn through an intersection. I pulled over as much as I could, powered off the vehicle comple…

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My car did an automatic UConnect update. I went to dinner, got back in my car an hour later and about 2minutes later while driving, my engine shut off and and the Press Break and Push Start came on. I had no power at all while making a turn through an intersection. I pulled over as much as I could, powered off the vehicle completely. Waited a minute and it started back up, but now the engine light was on. Was able to make it home (7miles) but was vey concerned about it shutting off again, at night while driving home. Dealer can’t get my vehicle in for a week!

NHTSA ODI #11692903

Mileage unknown · Oct 12, 2025
Electrical SystemEngine

Software update on 10/10/25. In afternoon. Accepted update over our home wifi. [XXX] left house at [XXX] to go to Gunnison to visit our kids. After I pulled out of the driveway the car shut off. I started it again and drove a block car shut off again. Switched to e-save and drove the car down to mailbox. As I pulled into mailbo…

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Software update on 10/10/25. In afternoon. Accepted update over our home wifi. [XXX] left house at [XXX] to go to Gunnison to visit our kids. After I pulled out of the driveway the car shut off. I started it again and drove a block car shut off again. Switched to e-save and drove the car down to mailbox. As I pulled into mailbox center the car shut off again. I restarted noted the check engine light and drove home. Called Perkins motors in colorado springs. Got an appointment to bring the car in at 1pm. Drove straight to the dealers service. They asked if I did a software update, which I confirmed. They said other 4xe owners had experienced the same issue. The checked in the car and we ran into someone else with the exact same issue in the waiting room. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11692902

Mileage unknown · Oct 12, 2025
Electrical SystemFuel/propulsion SystemVehicle Speed Control

Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives.

NHTSA ODI #11692898

Mileage unknown · Oct 12, 2025
Electrical SystemEngineVehicle Speed Control

While driving the vehicle “shuts down “ and you can only coast and try to find somewhere to pull over. I had to avoid highways so that I had a place to pull over. Extremely dangerous

NHTSA ODI #11692896

Mileage unknown · Oct 12, 2025
Electrical SystemEngineFuel/propulsion System

While driving, Jeep stalled out/became unresponsive, D started flashing on gear shift panel and dashboard, check engine light came on and dashboard message said: "shift to P to start" "Press brake & Push button to start" While jeep was already ON and was driving. Very dangerous!! This happened 4x in 1 mile radius. Had to put in…

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While driving, Jeep stalled out/became unresponsive, D started flashing on gear shift panel and dashboard, check engine light came on and dashboard message said: "shift to P to start" "Press brake & Push button to start" While jeep was already ON and was driving. Very dangerous!! This happened 4x in 1 mile radius. Had to put in P, shut off and restart but kept happening. Luckily was able to maneuver/glide jeep to parking lot but this sudden loss of power is extremely dangerous. I could’ve been rear-ended or worse each time it happened. Per Jeep forums this occurred after a Uconnect update. Several Jeep Owners are having the same issue with no word from Jeep. This update was done on a Friday evening (10/10/25) of holiday weekend. No one is available in service department until Tuesday (10/14/25). According to JeepCares Forum… it was a telematics box module update.

NHTSA ODI #11692895

Mileage unknown · Oct 12, 2025
Electrical SystemEnginePower Train

My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displa…

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My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge NHTSA to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting NHTSA to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!!

NHTSA ODI #11692887

Official recalls

11

26V363000 · Steering:hydraulic Power Assist:pump

Jun 4, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Consequence & remedy

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

26V327000 · Back Over Prevention: Sensing System: Camera

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

25V741000 · Electrical System:propulsion System:traction Battery

Oct 30, 2025

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence & remedy

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

25V527000 · Tires:pressure Monitoring And Regulating Systems

Aug 14, 2025

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wrangler vehicles. The remote start antenna cable may be pinched, which can cause the tire pressure monitoring system (TPMS) warning light not to illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: A TPMS warning light that fails to notify the driver of a problem increases the risk of a crash.

Remedy: Dealers will inspect and replace the remote start antenna cable as necessary, free of charge. Owner notification letters were mailed September 2, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56C.

24V871000 · Electrical System:wiring; Exterior Lighting

Nov 19, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

Additional source detail variants (2)

Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

Electrical System:wiring

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

24V676000 · Back Over Prevention: Sensing System: Camera; Exterior Lighting:brake Lights

Sep 12, 2024

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Additional source detail variants (2)

Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Exterior Lighting:brake Lights

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

24V652000 · Electrical System: Instrument Cluster/panel

Sep 5, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence & remedy

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

24V585000 · Exterior Lighting:tail Lights

Aug 8, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles.  The vehicles are equipped with incorrect tail lights that may be obstructed by the spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Obstructed tail lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will replace the tail lights, free of charge. Owner notification letters were mailed August 29, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 90B.

24V414000 · Exterior Lighting:tail Lights; Exterior Lighting:turn Signal

Jun 6, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

Additional source detail variants (2)

Exterior Lighting:tail Lights

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

Exterior Lighting:turn Signal

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

24V111000 · Visibility:defroster/defogger/hvac System

Feb 15, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence & remedy

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24012 · Loss Of Motive Power

Opened Jul 5, 2024 · No close date supplied

Status: open (inferred from source dates) · Electrical System; Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Electrical System

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Jeep Wrangler problems