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2024 Jeep Wrangler

Owner reports · Recalls · Investigations

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 16 of 690 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 403 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 402 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports7 fire reports5 injury reports

Power Train complaints

168 reports
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Mileage unknown · Oct 21, 2025
Electrical SystemPower Train

Since buying this jeep in 2024 I have had numerous issues that jeep has not been able to resolve. The first issue I experienced was the key-fob not being able to unlock the doors or start the jeep. Tomball Jeep kept my jeep for about 3 weeks trying to figure out what is causing the issue, with the help of the engineer team they…

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Since buying this jeep in 2024 I have had numerous issues that jeep has not been able to resolve. The first issue I experienced was the key-fob not being able to unlock the doors or start the jeep. Tomball Jeep kept my jeep for about 3 weeks trying to figure out what is causing the issue, with the help of the engineer team they could never figure out the problem. I am still experiencing this issue as of today. Around September 2025 I started experiencing issues with my radio turning itself off and rebooting by itself, other times all it would do is give you loud noise of static and then reboot. This affects the jeeps back up camera and all the electronics on the dash. Then the weekend of October 11,2025 my jeeps powertrain stopped and gave me a notice to put my jeep in park and restart the engine, this happened as you were driving down the highway no matter what speed you were going. I had taken my jeep to the dealership on October 13,2025 and jeep wanted to keep my vehicle for 5-7 days for diagnosis without giving me a loaner vehicle for me to get back and forth to work.

NHTSA ODI #11694666

Mileage unknown · Oct 18, 2025
Power Train

3 times in the same day my vehicle appeared to shift itself out of drive when accelerating from a stop. All three times it was pulling out into a busy road which caused a to of stress having to shift to park, then drive again. It was a very dangerous day of jeep driving. Today I read on apple news car and driver, that it was ca…

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3 times in the same day my vehicle appeared to shift itself out of drive when accelerating from a stop. All three times it was pulling out into a busy road which caused a to of stress having to shift to park, then drive again. It was a very dangerous day of jeep driving. Today I read on apple news car and driver, that it was caused by jeeps over the air update.

NHTSA ODI #11694302

Mileage unknown · Oct 18, 2025
Power TrainVehicle Speed Control

Year: 2024 Make & Model: Jeep Wrangler 4-door 4xe Body Style: Sahara 4x4 VIN: [XXX] On October 14, 2025, I began to drive my car home. After the use of the brakes, while I was pulling out of a large parking lot, the car functionally went into neutral, the “D” on PRNDL display began to blink. The brakes worked. I pulled over, p…

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Year: 2024 Make & Model: Jeep Wrangler 4-door 4xe Body Style: Sahara 4x4 VIN: [XXX] On October 14, 2025, I began to drive my car home. After the use of the brakes, while I was pulling out of a large parking lot, the car functionally went into neutral, the “D” on PRNDL display began to blink. The brakes worked. I pulled over, put the car into Park and then into Drive again. Still, no change. I turned the car on and off and put it into Drive and the car began to drive normally, until I reached a stop light, exiting the parking lot. Then, the same thing occurred. The “D” began blinking and the car was unresponsive to the accelerator. I turned off and re-started the car. Again, it drove fine. The “D” was lit, but didn’t blink. I was driving very slowly and then went down a hill. As soon as I tapped the brakes, the same thing occurred again. I was only 6 miles or less from the dealership. So, after re-starting the car for the 3rd or 4th time, I learned that using the parking brake did not disrupt the car and the accelerator continued to work. I drove to the dealership’s service department and used the parking brake when I needed to slow down. Today is 10/18/2025. I received a call back on 10/16 and none since. Today, I drove out to the service department and talked directly to a manager, who was vague on the car’s status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11694299

Mileage unknown · Oct 18, 2025
EnginePower Train

Please see attached document.

NHTSA ODI #11694286

Mileage unknown · Oct 18, 2025
Electrical SystemEnginePower Train

After installing an OTA update . The vehicle kept stalling while i was driving it .it stalled 3 times in less than half a mile .completely stops midway all lights on dashboard start flashing asking to be put on park then start . This is extremely dangerous while driving especially on freeways. I almost got rearended at least 3 t…

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After installing an OTA update . The vehicle kept stalling while i was driving it .it stalled 3 times in less than half a mile .completely stops midway all lights on dashboard start flashing asking to be put on park then start . This is extremely dangerous while driving especially on freeways. I almost got rearended at least 3 times when this happened. My safety and the safety of everyone on the road that day was risked

NHTSA ODI #11694227

Mileage unknown · Oct 17, 2025
EngineFuel/propulsion SystemPower Train

Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “fix”. The codes are not archived…

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Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “fix”. The codes are not archived . The are listed confirmed .

NHTSA ODI #11694126

Mileage unknown · Oct 16, 2025
Electrical SystemEnginePower Train

It updated the software then after that while I was driving the car suddenly died. Lost power. Almost got hit from behind but I was lucky to be able to get on the shoulder.

NHTSA ODI #11693982

Mileage unknown · Oct 16, 2025
Fuel/propulsion SystemPower TrainVehicle Speed Control

Driving on our way to a JEEP INVASION (local). We had our 3 children in the back seat. The jeep was traveling about 45 mph and the accelerator stopped working. Thankfully we were not on a freeway and no one was behind us. We had to pull over and turn the jeep off and then back on. It happened 3 times on the way there. We took it…

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Driving on our way to a JEEP INVASION (local). We had our 3 children in the back seat. The jeep was traveling about 45 mph and the accelerator stopped working. Thankfully we were not on a freeway and no one was behind us. We had to pull over and turn the jeep off and then back on. It happened 3 times on the way there. We took it into the local dealership and they ran a test on it. We were told it happened because of the UConnect update performed over the weekend. We are currently trying to get out of our lease. We only have 16k miles on it and have taken it into the dealership 5+ times due to issues similar to this. But we have never had to worry about our safety the previous times. It has become a driving risk for us and we do not feel comfortable taking our children in it anymore. I feel like the vehicle shutting down felt the same as the brake system not working while we were driving. We had the 4xe battery replaced in the past year because we were left stranded in a parking lot because the vehicle would not turn on.

NHTSA ODI #11693969

Mileage unknown · Oct 16, 2025
Electrical SystemPower Train

The car installed an upgrade over the air, in the background, and while driving it shut down. It flashes the screens and shut down while in drive on a busy road. Steering wheel locked and had to turn on and off aeveral times just to move slowly to the side away from oncoming vehicles. After looking online, found article about …

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The car installed an upgrade over the air, in the background, and while driving it shut down. It flashes the screens and shut down while in drive on a busy road. Steering wheel locked and had to turn on and off aeveral times just to move slowly to the side away from oncoming vehicles. After looking online, found article about this issue across the country in the models, and tried the reset instructions. Eventually was able to keep it on and drive slowly to the dealer about 25miles away. They've had it since yesterday saying they reaching out to engineering unable to figure out how to fix.

NHTSA ODI #11693941

Mileage unknown · Oct 16, 2025
Electrical SystemEnginePower Train

We were driving the car after a faulty over the air update that forced the car to shut down while driving. My kids were in the car this created a very dangerous situation. We were able to “limp” it to a parking lot but it could have been more dangerous had we been on a freeway.

NHTSA ODI #11693840

Official recalls

11

26V363000 · Steering:hydraulic Power Assist:pump

Jun 4, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Consequence & remedy

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

26V327000 · Back Over Prevention: Sensing System: Camera

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

25V741000 · Electrical System:propulsion System:traction Battery

Oct 30, 2025

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence & remedy

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

25V527000 · Tires:pressure Monitoring And Regulating Systems

Aug 14, 2025

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wrangler vehicles. The remote start antenna cable may be pinched, which can cause the tire pressure monitoring system (TPMS) warning light not to illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: A TPMS warning light that fails to notify the driver of a problem increases the risk of a crash.

Remedy: Dealers will inspect and replace the remote start antenna cable as necessary, free of charge. Owner notification letters were mailed September 2, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56C.

24V871000 · Electrical System:wiring; Exterior Lighting

Nov 19, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

Additional source detail variants (2)

Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

Electrical System:wiring

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the dash wiring harness as necessary, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B9B.

24V676000 · Back Over Prevention: Sensing System: Camera; Exterior Lighting:brake Lights

Sep 12, 2024

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Additional source detail variants (2)

Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

Exterior Lighting:brake Lights

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

24V652000 · Electrical System: Instrument Cluster/panel

Sep 5, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence & remedy

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

24V585000 · Exterior Lighting:tail Lights

Aug 8, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles.  The vehicles are equipped with incorrect tail lights that may be obstructed by the spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Obstructed tail lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will replace the tail lights, free of charge. Owner notification letters were mailed August 29, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 90B.

24V414000 · Exterior Lighting:tail Lights; Exterior Lighting:turn Signal

Jun 6, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

Additional source detail variants (2)

Exterior Lighting:tail Lights

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

Exterior Lighting:turn Signal

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The power distribution center may prevent the trailer turn signal lights and taillights from operating as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer taillights and turn signal lights that do not illuminate as intended can increase the risk of a crash.

Remedy: Dealers will replace the power distribution center, free of charge. Owner notification letters were mailed July 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 57B.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

24V111000 · Visibility:defroster/defogger/hvac System

Feb 15, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence & remedy

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24012 · Loss Of Motive Power

Opened Jul 5, 2024 · No close date supplied

Status: open (inferred from source dates) · Electrical System; Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Electrical System

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Jeep Wrangler problems