2024 Jeep Wrangler

JEEP Wrangler 2024 Issues PLATE NUMBER [XXX] BIN # [XXX] To whom it may concern, I would like to request a courtesy incentive or compensation due to the repeated recalls and repair situations with my Jeep Wrangler. There have been three lengthy recall repairs this winter. The extended repair times, especially when parts are back-ordered, have resulted in wasted time and additional mileage on my lease from trips to the dealership, appointments, and test drives. The electric engine issues have been particularly concerning, as the failure has rendered the vehicle inoperable on some occasions, posing a significant safety risk. There have been instances where the vehicle has completely stopped, created a dragging effect, and failed to start in winter, while experiencing malfunctions in all electric components. My fuel consumption has significantly increased over the past three months due to these repairs, and I am no longer able to effectively use the electric engine feature. The service department has been unable to diagnose the electric engine failure after multiple attempts, and as a result, the battery is being overcharged without engaging the electric motor. There have been numerous unresolved issues and repairs that have not been successfully completed. I acquired this hybrid vehicle after considering the advertising regarding its favorable fuel efficiency and the electric rechargeable engine feature. However, this feature has not been utilized this winter due to repeated malfunctions, recalls, or a combination of both. Since late November 2025, this electric engine has consistently ceased to function. Several scheduled repair diagnostic appointments were postponed by the dealer due to a busy service schedule and a shortage of staff at the repair facility. Additionally, I need to request unpaid time off from my job, as the dealer is unable to provide a loan vehicle while my jeep is being repaired. This has caused significant inconvenience and fina INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

1. COMPONENT FAILURE & TECHNICAL IMPAIRMENT: The vehicle is experiencing a total failure of its hybrid and internal combustion systems. On Jan 30, 2026, the vehicle received the "68C" battery software update. By Feb 6, the system failed, rendering Electric Mode Unavailable and triggering "Electric Mode unavailable" warnings. This is not a software glitch; it is a failure of the manufacturer's official remedy to conform the vehicle to warranty. Additionally, documented external oil pooling on the engine cover indicates internal pressure/seal failure directly related to the sand-contamination defect in Recall 78C. 2. HIGH SAFETY RISK: My safety is at extreme risk every time I operate this vehicle. • Recall 78C (Engine Fire/Failure): The manufacturer admits a 100% defect rate for my engine block (NHTSA 25V766). The defect involves abrasive sand circulating in the engine, which leads to "catastrophic engine failure" or fire. Stellantis has issued an advisory in multiple jurisdictions because this failure can happen without warning at highway speeds. • Recall 68C (Battery Fire): The high-voltage battery has an internal short-circuit risk. The fact that my EV system failed on Feb 6 proves the internal battery cells are unstable. Driving a vehicle with a known high-voltage fire risk and an unfixable engine defect creates an intolerable safety hazard for me and other motorists. 3. SUBSTANTIAL IMPAIRMENT OF VALUE AND USE: The vehicle’s value has been destroyed. I am paying for a high-performance hybrid that cannot use electricity and an engine that is self-destructing from the inside. Because the manufacturer has no remedy for 78C after 3+ months, the vehicle is fundamentally unrepairable. The safety directives (Park Outside/No Charging) and the physical mechanical failures constitute a total impairment of the vehicle I purchased.

After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back to the dealership and they don’t have any answers to why it keeps doing this. After reading multiple post on line it seems like this is a common issue following the last update.

The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety‑related power‑loss events, including on JR Allen Parkway and I‑185, where the hybrid system failed to transition between electric and gas modes and the vehicle began losing power. Beginning in April 2025, the vehicle generated repeated Jeep Connect alerts stating “Electric charging failed for your vehicle.” These alerts occurred dozens of times over many months, indicating an early hybrid‑system malfunction. The issue is not related to home charging equipment, as the alerts come from the vehicle’s telematics system and the hybrid system later failed while driving. On February 5, 2026, the dealership’s Service Director informed us that the defect was identified, no fix exists, and the vehicle is unsafe to drive. FCA has not provided a remedy. The vehicle cannot be safely operated in electric mode due to hybrid‑system failure, and it cannot be safely operated in gas mode due to engine‑related safety concerns. The vehicle is unsafe in all modes of operation. This defect creates a serious risk of collision due to sudden loss of propulsion, inability to accelerate, and unexpected shutdowns while driving.

Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was serviced for recall 56C and was out of service for several days. Early November 2025 – Jeep/stellantis announced recall 76C (and also 68C) affecting my VIN, involving significant safety concerns and instructions limiting how the vehicle can be used/charged. At that time, my vehicle had roughly 21,537 miles, well below 24,000 miles. As I understand it, no actual fix was available at that time. Late 2025 into early 2026 – I continued to use the vehicle subject to Stellantis’ restrictions and with the open safety recalls still impacting my ability to use the vehicle normally and its market value. Approximately three weeks before today (around early February 2026) – AutoNation took the vehicle into its shop to perform recall 68C work. The Jeep has now been in the shop for roughly three weeks with no firm completion date. Stellantis is paying for a rental, but it is not comparable to my Jeep. Current status and problems As of February 22, 2026, the Jeep has about 27,900 miles on it. My Jeep is unavailable to me and has been at the dealer for about three weeks; I have no clear estimate for completion or for a final resolution of the safety defects. The combination of unresolved safety recalls (including recall 76C, announced when the vehicle was still under 24,000 miles), limitations on use/charging, and extended time without the vehicle has substantially reduced both my ability to use the vehicle and its trade‑in value. AutoNation has declined to offer a fair trade‑in or a comparable loaner vehicle while repairs drag on.

Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive. The electric system shuts off, but the engine doesn’t start up until I press the gas pedal to the floor. I’ve had multiple instances on the freeway where this has happened and almost caused me to wreck. I’m very concerned this is happening.

I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash and kill myself or anyone else on the road. This aligns with NHTSA Recall Number 25V-766. Jeep dealer identified the issue is failed transfer case assembly, then had to replace transfer case motor, then updated the software for the electric battery, but that software update is an ineffective remedy for the recall. I'm afraid to drive car because it might spontaneously catch fire or power down while driving again, which is terrifying because you lose all steering control. My car has been at the Jeep Dealer in Lynnfield, Massachusetts since January 7, 2026. The Jeep dealer said they couldn't buy my Jeep from me because they can't certify it's safety due to open recall. I can't park car in my parking garage or anywhere in Boston per recall notice. Bought Jeep Wrangler Rubicon X 4xe brand new 1/20/24 for $76,500 and have $25,000 of equity/payments in it, but it has a note of $52,500 outstanding and due to recall issues the car is only worth maybe $32,500 but should be worth at least $60,000. I want manufacturer to buy my car back from me because it's under warranty and they can't fix the battery in a way that makes it safe to drive or even park near anything.

Back on October 10th, 2025, I took the software update related to the A7C recall. On October 11th, my vehicle became totally bricked and undriveable due to this update. I had it towed to a dealership where they supposedly "fixed" it by rolling the software back. However, my recall letter stated that this was not a permanent fix and there currently is none. It has been 4 months since this began and there is STILL no remedy or any updates on when a remedy may be available. This recall poses a dangerous risk for myself, other owners of 4xe's, and other drivers on the road as sudden loss of propulsion can lead to crashes. Submitting this report because while we were notified of this recall, Stellantis has not remedied it in a timely manner.

When running the vehicle in electric mode (and sometimes hybrid), there seems to be an issue with acceleration. When pressing the pedal, the vehicle begins to accelerate until it reaches around 50% power. Once that happens, it either barely accelerates or doesn't at all - even if you are pushing the gas pedal completely to the floor. After a short period of time, the engine kicks on to compensate, but there is of course a delay there and many times causes the vehicle to lurch forward. After taking my vehicle to the dealership twice for this, I was told that although Stellantis is keeping quiet about this, during the 68C recall software flash fix Stellantis installed something into the vehicles to essentially throttle the battery's power. They claim this is to avoid the battery from getting too hot. I was never notified that they would be completely altering the functionality of my vehicle and how it drives - which is inappropriate - and I believe this also poses a safety risk as the loss of propulsion/delay in acceleration and the lurching of the vehicle could cause an accident you're pulling out onto a road or are in traffic. Stellantis is claiming nothing was done to the vehicle and my dealership is now claiming it is functioning as intended, which makes sense because if they DID make this change, it is technically running how they want it to. However, I have had this vehicle for nearly 2 years and it NEVER drove like this before. I have also seen numerous posts and comments from other owners on the NHTSA website, Reddit, Facebook, and various Jeep forums mentioning they are having the EXACT same issues I am having, so I know it is not just my vehicle. This, along with the other recalls that STILL have no resolution is completely unacceptable and Stellantis would rather gaslight us into believing our vehicles are fine instead of owning up to the truth - that they are not.