2024 Jeep Wrangler

1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer. 2. The instrument cluster defect could prevent the driver from viewing critical safety information, like speed, odometer, and warning indicators. The Electric Hydraulic Power Steering defect poses an even greater risk, as a loss or reduction of steering assist could impair vehicle control and increase the likelihood of a crash. Additionally, the recalled steering system may overheat and cause a fire, whether the vehicle is being driven or the engine is off, creating an immediate life-threatening hazard to occupants, nearby persons, vehicles, and property. This is especially concerning as a Texas resident driving in the summer months with extreme temperatures. 3. The instrument cluster issue was addressed through recall service performed by an authorized Jeep dealership. The radio/internal failure was reported to the dealership, which acknowledged the malfunction. The power steering issue has also been recognized by the manufacturer through the issuance of a safety recall on 6/11/2026. 4. The vehicle has been inspected and serviced by authorized Jeep dealerships in connection with the instrument cluster recall and the reported radio malfunction. Additionally, the vehicle underwent multiple routine service inspections before the Power Steering recall was issued, and no steering-system defects or safety concerns were identified or disclosed. 5. No warnings or messages appeared before the failures. Radio failure caused infotainment screen to go blank while instrument cluster and power steering issues were identified by manufacturer recalls instead of vehicle warnings.

My safety, as well as the safety of my children and family, is under constant, severe threat. We are being forced to make financial payments on a vehicle that the manufacturer admits is a dual fire hazard and unsafe to park inside near our home, with no engineering fix currently developed to resolve the engine defect. Furthermore, the manufacturer has failed to provide a comparable, safe, or adequate utility rental vehicle to mitigate our loss of use while we wait indefinitely for these remedies. There were no warning lights or prior symptoms before the recall. This vehicle is actively subject to three major, concurrent manufacturer safety recalls carrying critical safety risks: NHTSA Campaign 25V-741 (Stellantis 68C) for high-voltage hybrid battery fire risk; NHTSA Campaign 25V-766 (Stellantis 78C) for engine casting sand contamination causing catastrophic engine failure; and the recently issued June 04, 2026 recall, NHTSA Campaign 26V-363 (FCA 21D), for an Electro-Hydraulic Power Steering Pump (EHPSP) electrical short circuit and fire risk. The combined safety risk of these defects is severe, including spontaneous vehicle fire while driving or parked, and sudden, catastrophic engine seizure leading to an unrecoverable loss of propulsion at highway speeds. The vehicle is currently available for inspection upon request and has been evaluated by an authorized manufacturer dealership. The dealer confirmed that the safety recalls apply to this specific vehicle. Out of an abundance of caution, the manufacturer has issued strict, overlapping instructions for both the battery and the EHPSP defects, advising owners to park the vehicle outside and away from structures or other vehicles until a remedy is obtained. Furthermore, for the engine sand contamination defect, the manufacturer has explicitly stated that a definitive repair remedy is not yet available, leaving the vehicle with a permanent risk of sudden mechanical failure or an engine-compartment thermal event.

Received third notification of recall for the vehicle that I purchased from Don Jackson Jeep Cummings, GA on March 2024 by NHTSA. The first two recall warnings were 68C and 78C that Jeep stated was remedy via software. Software cannot guarantee that no electrical battery nor engine/transmission issue b/c the check engine light came on and vehicle kept at JEEP Morrow dealership for approximately 6 weeks. Notified approximately June 20, 2026, of third recall 26V363. I have requested and had several cases open with Jeep Customer Care requesting a buyback or trade in assistance due to negative equity in the vehicle due to uncertain of fire safety issue and concern that could potentially affect the general public, neighbors, daughter, self, and dwellings (e.g. home and community). The vehicle makes loud sounds, smell like smoke due to electrical fire, decrease in speed during acceleration, etc. Constant fear of family, neighbors, public safety, and self. "Begging" Jeep Customer Care to help me transition into another safe vehicle. Constantaly met with opposition and excuses like being told by two different managers (Darrel and Michael) that they have the final decision and no one that I can escalate my legitimate complaint. Requested in writing several times from Jeep customer care to put in writing why I am not eligible for a buyback, trade in assistance, help with negative equity, etc. No response. Cases closed. Due to the multiple recalls on Jeep 200-2024 wranglers for fire safety issues and no guarantee that a fire nor transmission or motor issues will occur, requesting NHTSA mandate that Stellantis remove these vehicle off the road and recall all these vehicles and make each customer who purchased these dangers vehicles whole instead of investing 71 billion dollars to revamp a company. Start with removing the vehicle that they knew had these issues into the market for the general public to purchase before someone gets serious injured and/or killed.

My Jeep Wrangler 4xe experiences an intermittent loss of propulsion and acceleration while operating in Electric Mode. Prior to the issue, the vehicle often exhibits surging and inconsistent power delivery. When the issue occurs, the vehicle may hesitate, provide significantly reduced acceleration, or fail to respond appropriately to accelerator pedal input. In some cases, a message appears stating that Electric Mode is unavailable and the gasoline engine starts. In other cases, the vehicle does not transition to Hybrid Mode and provides little or no propulsion from either the electric motor or gasoline engine. Despite pressing the accelerator pedal, including significant throttle input, the vehicle will continue rolling slowly and fail to accelerate as expected. This has occurred multiple times, including while entering roadways, crossing traffic, making left turns across oncoming traffic, and merging with traffic. On several occasions, I was unable to clear traffic as expected and was forced to take evasive action to avoid a potential collision. The condition creates a serious safety concern because the vehicle does not consistently respond when acceleration is needed to safely enter or cross traffic. The issue is intermittent and can occur multiple times during a single drive. It occurs regardless of battery charge level, battery temperature, or operating mode conditions. No warning lights or check engine lights remain illuminated after the event. I have noticed the issue may occur more frequently during rain or adverse weather conditions. My vehicle has been subject to multiple recalls, including recall 68C, but this concern has not been resolved. I am reporting this issue because I believe the intermittent loss of expected propulsion presents a safety risk to vehicle occupants and other motorists.

While driving in EV mode my Wrangler 4XE starts to limit power when the battery falls below 50%. The dash display which shows power output clearly starts to limit around 75%, then 50% once the battery hits 40-45% and then even lower as the battery depletes. This makes the car barely powerful enough to hold 50mph and it cannot even climb a hill and hold speed. Then the engine abruptly kicks on in the high 30% battery SOC and EV mode is locked out until you charge it or park, turn it off and let it cool off. This is after the latest battery recall that Jeep performed. They seem to be limiting the battery output at lower SOC to protect the battery but this means I am no longer able to operate the car I purchased in the way it was designed to originally, the way it was marketed, or even safely on a main road with moderate speeds without the engine kicking on. It is also limiting overall power which means I'm not getting the advertised HP and Torque ratings. Jeep needs to do a real fix for the battery issue and not just a software band-aid.

This complaint is based on four separate safety recalls affecting my vehicle — Recalls 56C, 68C (NHTSA Campaign No. 25V-741), 21D (NHTSA Campaign No. 26V-363) and 78C (NHTSA Campaign No. 25V-766) — which collectively demonstrate a pattern of serious, unresolved manufacturing defects involving both the high-voltage battery system and the gasoline engine. Stellantis has materially and permanently diminished my vehicle's performance and value through undisclosed recall remedies, left my vehicle subject to dual fire risks with no complete remedy available as none of the recalls actually made any functional repairs but rather reduced the risk to Stellantis, and subjected my engine to a potential catastrophic sand contamination defect for which the recall did not actually repair along with additional wear and tear on the combustion engine beyond the original design specifications of the vehicle. Perhaps no single fact better illustrates the magnitude of what Stellantis has taken from me than this: post-68C, my 2024 Jeep Wrangler 4xe — purchased at a significant price premium over standard Wrangler models specifically for its hybrid efficiency — now achieves no better real-world fuel economy in charged or depleted mode than the base 3.6L V6 Wrangler that costs thousands of dollars less. The EPA-rated combined gas-only MPG figures for the 2024 Wrangler lineup are as follows: •3.6L V6 (automatic, four-door): EPA-rated 19 MPG combined (17 city / 23 highway); •3.6L V6 with eTorque (automatic, four-door): EPA-rated 19–20 MPG combined; •2.0L Turbo (four-door): EPA-rated 20–21 MPG combined; •4xe PHEV (charge-depleted, gas only): EPA-rated 20 MPG combined — now further reduced by the 68C software restriction. All of which came at an $8-12K premium due to the PHEV vs. a standard V6 engine.

Engine turns off while driving down road, have to pull over, restart vehicle to unlock gear shifter. Taken to Deery Iowa City three times to fix the dangerous problem and Deery Iowa City are only resetting the computer and turning off while driving down road continues happening. I have not been provided a safe loaner vehicle for over 12 days in shop. I cannot risk me and my daughter's safety resulting from this dangerous problem refusing to be fixed.

I own a 2024 Jeep Wrangler 4XE High Altitude (VIN: [XXX]) with three open safety recalls, two of which involve fire hazards: NHTSA ID 25V741000 – High Voltage Battery May Fail and Cause Fire (parts available) NHTSA ID 25V766000 – Engine Failure May Cause Fire or Loss of Drive Power (parts not available) 2.0L PHEV Engine recall (parts not available) I have been trying to schedule a recall repair appointment for several days. The dealership failed to confirm parts availability, gave no clear answers, and ultimately hung up on me during our conversation. Despite the NHTSA website confirming that parts for recall 25V741000 are available, the dealership was unable to schedule an appointment and provided no solution. I am being forced to drive a vehicle with an active fire hazard while the dealership refuses to take responsibility or provide timely service. This is a serious safety concern and I am requesting immediate action. The dealership has shown complete disregard for customer safety and has failed to fulfill its obligation to complete open safety recalls in a timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA Complaint Description What Happened & Safety Risk: While driving a 2024 Jeep Wrangler 4xe at highway speeds on Interstate 84, the vehicle suffered a catastrophic, unrecoverable loss of motive power. Without any warning, the vehicle completely seized up, shut down, and turned off entirely while moving in active traffic. This exact life-threatening failure has now occurred twice. Operating a vehicle that completely dies at highway speeds places the driver, passengers, and all surrounding traffic at an extreme risk of a high-speed rear-end collision, as the vehicle loses all ability to accelerate or safely clear the roadway. Component/System Malfunction: The failure lies within the hybrid propulsion system and electrical/software communication network (specifically relating to active Federal Recalls 25V710 for Hybrid Control Processor software shutdown and 25V766 for engine sand contamination). The vehicle is absolutely available for inspection upon request. Dealer Confirmation & Inspection: The problem is currently being evaluated. The vehicle is currently held at an authorized Stellantis dealership service department, where it was brought immediately following the most recent highway shutdown. Warning Symptoms: There were no advance warning lamps, diagnostic messages, or performance symptoms prior to the failure. The loss of propulsion and complete vehicle shutdown occurred instantaneously and without warning while traveling at highway speeds.