2024 Jeep Wrangler

Vehicle has recurring failure of the Uconnect infotainment system and underlying Telematics Box Module (TBM). Diagnostic code B1560-13 (Cellular Antenna 1: Circuit Open or Short to Battery) has been documented on two separate dealer visits. On the most recent occurrence, the head unit displayed an Android Recovery boot loop screen preventing normal system operation. The vehicle is subject to open Safety Recall A7C / NHTSA 25V-710, which the manufacturer has classified as a loss-of-drive-power defect caused by incomplete communication between the TBM and Hybrid Control Processor (HCP). Safety risk: Per the manufacturer's own recall description, the HCP may reset while driving, causing loss of motive power without warning. This creates a crash risk for the driver, passengers, and surrounding vehicles. The Uconnect failures appear to be a symptom of the same TBM communication defect. First reported to dealer May 2025 at approximately 8,687 miles (RO DOCS917129). Dealer performed TBM2 reset per STAR bulletin S228A000005 and cleared codes. Same defect returned. Reported again June 2026 at approximately 24,969 miles (RO DOCS935140). Dealer documented the exact same code B1560-13, referenced the same STAR bulletin, and stated in writing: "The remedy for this condition is not currently available." Dealer reseated a connector as an interim measure. Failure has since recurred with the Android Recovery boot loop. Warning symptoms prior to failure: intermittent "Uconnect Box See Dealer" service messages on the dashboard display, followed by system reboots. Component is available for inspection. Vehicle has been inspected by an authorized Jeep/Chrysler dealer on two occasions. No independent inspection has been performed. No police or insurance involvement — no crash has occurred yet.

2024 Jeep 4XE Wrangler Rubicon, 3 recalls, 1st EV battery, potential fire hazard, 2nd Sand in the engine, potential fire hazard, 3rd wiring harness for steering unit, potential fire hazard, all of them can cause a fire with it being parked and not even plugged in for charging. FCA sent out the recall notices, and later said they had remedies, the problem is the remedies aren't remedies at all. I was at my dealership 2 days ago talking to my service writer, and he told me that another customer with the same vehicle passed the so called remedy for sand in the engine, a few days later his engine light came on, and now the dealership is replacing his engine, with that being said doesn't that mean that even with a passed so called remedy, it could still be a fire hazard. I have had all the recalls done at my dealership, but I don't feel that they are being honest about any of these remedies actually working, and that everytime I get in the vehicle or park it I'm afraid that it could still catch fire. I have a vehicle that has been taken off the market by the manufacturer, and has told the dealerships not to sell them, I have tried to get some reimbursement, but have had no luck, am hiring an attorney to try to get something done.

My 2024 Jeep Wrangler 4xe is subject to FCA US Safety Recall A7C, NHTSA Campaign 25V710, for a software condition that may cause incomplete communication between the Telematics Box Module (TBM) and Hybrid Control Processor (HCP). According to the recall notice, the HCP may reset while driving, resulting in a loss of drive power without prior warning and increasing the risk of a crash. I received an Important Safety Recall notice from FCA US stating that a remedy is not currently available and that I must wait for a follow-up notice when the remedy becomes available. As a result, I am unable to have this safety recall repaired despite my willingness to do so. I have not experienced a crash, fire, injury, or known loss-of-drive-power incident. I am submitting this complaint because my vehicle remains subject to an unresolved safety recall for which FCA US has not made the final remedy available.

I purchased my Jeep Wrangler 4xe on Sept. 27, 2025 thinking all battery issues were addressed by the manufacturer. Then a month later the 68C hybrid battery recall is issued. My hybrid battery passed the 68C recall on Dec. 22 at the dealership. Ensuing 78C and 21D recalls meant I couldn't park in my garage and charge my vehicle for weeks at a time. My electric motor would not start on Aug. 11. Check engine light on, electric mode unavailable and AC not working. Then the vehicle forced itself into park while reversing to be towed to the dealer and died in the street. These vehicles are dangerous because there is no warning when they stop working. They just stop - sometimes in traffic or the middle of the street. With 68C, we were led to believe that only some batteries would have issues and that the installed software would monitor battery health. What we began to see was the batteries were structurally deficient and ALL batteries would fail at some point. The software was designed to shut the vehicle down if it detected a fault. Post 68C recall, many owners experienced a decrease in the performance of their Jeeps as the internal computer sought to balance battery load. This meant we weren't getting the MPG advertised and promised. We also received a warranty extension of unlimited miles and unlimited years. BUT, the fine print says the battery will be replaced ONLY if the value of the vehicle is more than the cost to replace the battery. My jeep has lost $14,000 in value in less than a year while I put less than 10,000 miles on it. The dealer has had my vehicle for a month and confirmed the hybrid battery is the problem. They have ordered a new one, but the new ones have the same defect. Owners are also seeing additional electrical faults after a hybrid battery replacement.

My Jeep has had a recall since December 2025. I initially went to Burgaw, NC Dealership where I Leased my Jeep, with no luck. I made appointment They did not have the part. I was told they would call when it is available. I checked in every month , no part. I called the recall line in the summer 2026 and they made me an appointment at National Dodge in Jacksonville, NCthe first week of August. When I arrived for my scheduled appointment I was told they could not accommodate my appointment because it takes 5 hours. Holdridge Greene made another appointment for me for the following week on [XXX]. He also said he would be able to put me in a car so I wouldn't miss another entire day of work. I showed up and was told they could not help me that day because there were no cars, but they would call and reschedule as soon as possible. It is now [XXX] and no contact has been made. I would love to have my Jeep fixed as it has been affected by these recalls and issues have occurred. Any help is greatly appreciated! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Intermittent delayed/loss of acceleration when accelerator is depressed, along with abnormal switching between electric and gasoline propulsion. Symptoms began after recall 68C was performed. I was on all electric at the time going 40 mph when compressing the accelerated did not work and the car seemed to slow for a few seconds before it engaged. I have roughly 15,500 miles on the Jeep and got the 68C done last fall.

I left my home for work on XXX. I noticed a lack of propulsion upon stepping on the gas & air conditioning blowing warm air. At a stoplight ([XXX] and [XXX] in [XXX]), I attempted to restart the vehicle in hopes that a reset may fix any issues. What I found was that my vehicle would not restart and I could not remove it from park in a busy intersection. After 30 minutes of trying, I was able to get it to turn on and move to the Burger King parking lot. A tow truck arrived and took me to the [XXX] Valley Chysler Dodge Jeep Ram dealer. They told me it would take until Tuesday XXX to look at it. They could not offer me a loaner nor a rental vehicle. They called on XXX and said it was a battery defect and may take weeks to repair. To date, my vehicle with 27,000 miles have been in for four separate recalls, citing lack of propulsion, risk of battery fire. Zero accidents. I no longer feel safe driving the vehicle after recalls: "the 2.0 engine may be contaminated with sand from the casting process ... leading to catastrophic engine failure." "firmware software...may cause loss of drive power which can cause a vehicle crash." "The high voltage battery may become damaged during normal vehicle operation ... advising owners to park away from structures or other vehicles" "Electric Hydraulic Power Steering Pump may have electrical issue ... may lead to a fire." The manufacturer and dealer are offering minimal insight or restitution for my experience or safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car does not ride properly...it stops suddenly, it jolts, it vibrates, the battery sounds like it is overworking or overheating. Our plug-in charger caught fire and when we found out there was a recall on the battery we brought it to Jeep and they told us it's fine. But, it's not fine. It completely stalled while driving this morning and feels like it's going to blow up. I no longer feel safe driving it as it keeps jolting, stopping and feeling like it's going to explode.

On August 26, 2026, my 2024 Jeep Wrangler 4xe, with approximately 32,000 miles, experienced a sudden loss of power while my family and I were driving. The vehicle lost power in an intersection, creating a serious safety hazard with surrounding traffic. We were stranded until help arrived, and the vehicle had to be towed because it would not restart. Before the loss of power, the A/C stopped blowing cold air. The check-engine light came on, dashboard components and warning indicators began flashing, the battery warning light appeared, and a “Service Charging System” warning was displayed. This was not simply an inconvenience. The sudden loss of power left us unable to move the vehicle in an intersection and created a significant risk of being struck by another vehicle, potentially causing serious injury or death. I am a military veteran, and this incident caused a severe stress and trauma response because I believed my family's safety and my life were in danger. I am requesting that NHTSA investigate whether this incident is related to a safety defect involving the charging system, electrical system, hybrid propulsion system, battery system, power electronics, software, or another component capable of causing sudden loss of motive power. I understand NHTSA has previously investigated loss of motive power involving Jeep Wrangler 4xe vehicles. I am reporting this incident so it can be included in NHTSA's safety data and evaluated for a possible broader safety defect. I can provide the VIN, towing records, photographs/videos of the warnings, diagnostic trouble codes, dealership findings, and repair records. I respectfully request that NHTSA document and investigate this safety complaint and determine whether further action or a safety recall is warranted.