2023 Jeep Wrangler

On July 3rd I was driving on the highway, and the Jeep went into limp mode. When it ran out of the electric charge, it didn’t switch over to the gas engine and became un-drivable. I brought it to a Jeep service center and they kept it until July 7th. They were not able to figure out why that happened, but obviously it is part of the recall.

I am submitting this complaint regarding a safety concern with my Jeep following the completion of Recall 68C. Since the recall service was performed, the vehicle has experienced significant issues when operating in hybrid mode. While driving in hybrid mode, the vehicle repeatedly switches back and forth between hybrid and electric operation. When the vehicle enters electric mode, the RPMs will suddenly spike and the vehicle will call for the gasoline engine. When the accelerator pedal is pressed, the vehicle is unable to maintain electric power and immediately switches into gasoline mode. This behavior results in constant drivetrain shifting and erratic engine speed changes. The RPMs frequently jump from 0 RPM (electric operation) to approximately 3,000 RPM when the gasoline engine abruptly engages. The repeated transitions between electric and gasoline power create noticeable hesitation, jerking, and inconsistent acceleration. This issue began only after the Recall 68C service was completed and was not present beforehand. The repeated switching between propulsion modes appears abnormal and may pose a safety concern, particularly during acceleration or when merging into traffic where predictable vehicle response is critical. I am submitting this report so that this issue can be documented and investigated to determine whether the recall repair may have introduced or failed to correct a problem within the hybrid drivetrain system. 2023 Jeep Wrangler 4XE Unlimited

My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days without remedy. The service department says they are waiting on Stellantis to advise them and that they feel like Stellantis "Star Connect" tech line is requiring their service tech to perform the same repeated tests again and again to avoid approving the hybrid battery replacement. I have called Jeep customer care, opened a case twice, escalated, requested area manager, etc., and currently there is no update, plan of action, or timeline for repair. The service department said even after the battery replacement is approved (it has not been yet), it would be more than 30 days to get the new battery. So in addition to the current 37 days in service, it could potentially be another 30-60 plus days. I have been unable to get any help, any plan, any updates from Stellantis. The service department has been very understanding but they can't do anything further without approval from Stellantis. I'm still making payments and insurance on the vehicle.

On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in Myrtle Beach, SC. Recall 68C (NHTSA 25V741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A Stop Sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that "a fire could happen in any car" and continued to minimize my wife's specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains OPEN as of today. Third-party vehicle history data confirms Stop Sale: YES tied to 68C. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active Stop Sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.

I am writing to formally report a serious issue with my 2023 Jeep Wrangler Sahara 4xe following the second recall repair (Recall 68C) related to the high-voltage battery fire risk. In November 2025, my vehicle underwent the required recall service. The repair was completed at the end of December 2025. However, immediately after the repair, I began experiencing significant performance problems in Electric Mode. Specifically: The vehicle now has severely reduced power output when operating in pure electric mode. Acceleration is noticeably weak and inconsistent compared to its performance prior to the recall repair. The gasoline engine frequently engages even when sufficient battery charge is available and Electric Mode is selected. Before the recall service, the vehicle operated normally in Electric Mode without these issues. The current condition substantially affects drivability, fuel efficiency, and the overall value of the vehicle.

Steering damper has failed with 45,000 miles on vehilce and causing a dangerous shake on the highway affectionately konw as the "death wobble" among jeep owners. This was recalled in eariler models of my vehicle (2018-2021 4XE) but is occruing the same in my 20234XE. This part should have not worn out already and is causing a dangerous situation.

See attached document. Dear Jeep Customer Care and Chrysler Capital,I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: [XXX], due to the severe safety risk posed by NHTSA Recall 25V-74 l, concerning the high-voltage battery fire hazard.Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose.This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice.Your own notices further indicate not charge it as designed for normal function.Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, making it impractical and unsafe for my living situation.This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis.When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy.With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late Ql 2026 (as documented during my call with Riana, case #[XXX]).I was advised to contact Chrysler Capital regarding a potential lease suspension due to the seriousness of the recall.At 11am EST, I called Chrysler Capital and spoke with Maren (ID774178). After discussing my living situation and concerns about driving an unsafe vehicle with my [XXX], Maren placed me on hold and subsequently returned to inform me he had obtained approval fornot just a lease suspension, but a full early return with no further financial liability.He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue further payments.Before concluding our conversation, I confir

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.