2023 Jeep Wrangler

My leased 2023 Jeep Wrangler 4xe is included in Recall #68C (NHTSA #25V741000) for a battery fire risk when parked. Jeep and NHTSA have both advised owners not to charge or park the vehicle near structures due to a potential fire hazard. This makes the vehicle unsafe and unusable under normal lease conditions. I contacted my leasing company, Chrysler Capital, to request assistance because the vehicle cannot be safely used or parked. Their representatives repeatedly refused to escalate or document my case and stated that they “can’t do anything,” including refusing to provide a supervisor’s ID or written confirmation. I feel unsafe keeping or driving the vehicle, and I believe I should not be charged lease fees or penalties while it is under this recall. I am requesting that this issue be investigated and that Jeep and Chrysler Capital provide appropriate lease termination or safety accommodations.

On October 25th, 2025 my husband and I were driving home on the freeway. All of a sudden, without any warning notice or check engine light, my hybrid 2023 Jeep caught on fire as we were in it driving down the freeway. The fire started under the hood and under us. Flames were coming up the sides of the Jeep as we drove and were getting bigger then coming in the vents and under the hood. My husband pulled the Jeep over to the shoulder and we quickly got out and away from the Jeep and called 911 for help. Cars were still driving down the freeway as the Jeep was engulfed in flames. Our safety was put at high risk since we were driving on the freeway at highway speeds and the Jeep caught on fire without any warning and my husband and I were sitting inside the Jeep traveling while it was actively on fire and getting worse. We were located right by the fire as we were driving. It was under us, in front of us and growing around us. Others were put at risk because there was a large fire on the side of the freeway as other vehicles were driving by. A semi truck almost hit the median in the freeway when it probably noticed what was going on. Further, vehicles were driving in the right hand lane right beside the active fire. My Jeep was sparking, throwing flames and some things exploded. Jeep hybrids have had problems and my Jeep has had many recalls and problems. Stellantis was involved with the last few dealership service visits. The Jeep was not charging so a new charging system was put in it at the dealership. The Jeep had a red turtle come on as I was driving and it drastically slowed my speed down suddenly. I pulled over and then my Jeep turned off and would not start again for hours. The dealership, with Stellantis involved, put in a new rechargeable battery. These were some of the things done recently prior to my Jeep catching on fire en route in addition to many recalls/updates. There were no warning signs at all prior to his Jeep fire.

I have a hybrid jeep 4xe, 2023. Allegedly unaffected by the software issue over the weekend that caused countless issues for 2024 and 2025 jeeps. My 2023 jeep wrangler 4xe stopped suddenly while driving. Unfortunately, I panicked in the moment, so I do not remember if it completely powered off or if it just lost propulsion, but it stopped. I had to turn the car off and then back on to get it to go the next day. My check engine light came on for about 24 hours and went off again.

The vehicle has been under recall since September 2024. They have been unable to repair it. I requested a refund or replacement since it has been nearly a year now without repair. The company offered me $9,000 and $9,000 to the lawyer I had contact them. This is not acceptable since they cannot repair the vehicle they need to refund my money or give me a new car.

There is a problem with my electrical system. I have brought it in to jeep several times, and they have brushed it off. In July 2024 I was driving and the car shut off in the middle of traffic. I was able to come to a stop in a turning lane, but it was a dangerous, scary situation. When I took it to the dealership, they said they could not replicate it and sent me on my way. In March 2024 I was stranded at night at a dog park when my car wouldn't start. There was a message stating that the electrical system needed to be serviced. I had it towed to the dealership and they said it was just the engine battery and an issue with a sensor that was put in upside down. In October 2024 I received a notice not to charge my battery or park it in or near buildings. There was no fix. Then, they had software update that was supposed to fix internal problems with the batteries. I asked for a new battery without the issues, and they said no. The scariest, and biggest problem I'm having, though, is that intermittently I lose power when trying to accelerate into traffic. This has led to many scary incidents of other drivers nearly hitting me and being very upset. The most recent incident was on Wednesday, February 12. I was driving on highway 12 in the morning on my way to work and a car pulled in front of me. To avoid a collision, I swerved to the left lane and tried to accelerate to get out of the way of the car behind me and my car would not accelerate. I had to take my foot off the gas, then push again to get it to go. It was terrifying and dangerous. The car behind me nearly hit me, and they honked and were very upset. This situation happens probably once or twice a month. I had my car in the shop to address these issues and I had a rental car and Jeep said they would work with the dealer to repair. They never did. Never called me back, and now they are refusing my rental reimbursement. I don't have anymore money to pay for another so I'm stuck

2023 vehicle no problems until 95B safety recall was performed. Warning light low air next day. Two wks after recall serv. and less than 4-6 months after reg. Maint. & oil change the check engine light came on upon start. Checked and the black coolant reservoir the caps dip stick was void of fluid I was told. Called dealer to advise. Visited dealership the head mechanic dx that the gas cap seal is bad.the check engine light off and not the low to empty coolant. Complaint is the warning light panel. The electrical wires exposed hanging broken small panel on the passengers side of the rearview mirror. Noticed after pickup from dealership. This was addressed with service depart. These panel, coolant, panel broke handing wires, gas cap seal are all issues after recall services. I believe it is unlikely just electrical issues that occurred when it was recently in for the battery recall requiring overnight parking. It was left overnight as they needed to know if it would catch fire. I was not informed if it was necessary as I’ve read to test drive it on electric before it was returned to me. The advisor was in days off happened to be in and was pleasant but I felt rushed. I was given the paper to sign and just told all is well, period. Broken panel part with electrical wires hanging out of rearview mirror. Gas cap seal that is now faulty setting of warning check engine light but not the LOW coolant? No explanation for damaged panel part and reason for messing with the wires. Concerns are engine, electrical and panel failure. Engine should not have issue with coolant. It never should’ve gotten to that point. The fact that there was low to no coolant as the dip stick didn’t register any. It’s a solid black reservoir not able to visibly check for coolant.I find it’s a safety issue, a mechanical issue. The head mechanic is saying that we would’ve never known about coolant needed had it not been for the only 2 yr old gas cap that leaves engine warning light on.

What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep 4xe: after coming to a complete stop or just slowing down and entering a lower gear, has a 1-2 second delay in the accelerator. Has caused tires to squeal when accelerator started to respond. Have almost caused accidents when becoming unresponsive as the vehicle will move forward but lose accelerator power. This happens infrequently and spontaneously which makes it impossible to plan for/ drive defensively against, cannot replicate or force it to happen. Vehicle can be inspected upon request. How was your safety or the safety of others put at risk? Vehicle will move forward after stopping, such as an intersection, and suddenly does not increase for 1-2 seconds making me a hazard to traffic. This happens maybe 1-3x a week and is impossible to replicate. Have been almost rear ended many times as no brake lights appear when this happens. Have almost been t-boned by oncoming traffic because of the delay. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has had engine repaired and inspected by dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

My vehicle is waiting for a fix for Recall 24V720000 / 95B – It is totally unacceptable that Jeep has no time frame for a solution for this horrific safety issue however my vehicle is having another even more dangerous issue that Jeep refuses to acknowledge and I know I am not the only one with this serious defect. My vehicle (2023 4Xe with 5000 miles) losses acceleration power… This has happened at least 10x over the past 5 months. The check engine light often flashes on and off or stays on steady during this. When engaging the gas pedal at various speeds (30-65MPH) the gas fails to respond or output any power causing the vehicle to slowdown dramatically. SIGNIFICANT risk of being crashed into. It takes flooring the gas pedal and anywhere from it 10-25 seconds for the power to kick back in / engage and accelerate. I have been trying to get this fixed since August. One Jeep dealership (had my vehicle for 36 days) replicated the issue but got ‘no code’ therefore they could not fix. Since the 24V720000 / 95B was announced 2 months ago no Jeep dealership (I have contacted over 18) will even attempt to investigate or fix this issue as they claim its related to the battery recall 24V720000 / 95B. I urge you to investigate this loss of power before something catastrophic occurs.