2018 Jeep Compass

FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.

I AM REQUESTING FIAT CHRYSLER AUTO REPAIR ALL AIRBAGS THAT WERE DEPLOYED INCLUDING DASH AND SEAT BELTS. IN ADDITION THEIR WAS AN IMPORTANT SAFETY RECALL ON THE PASSENGER AIRBAG MODULE, WHICH IS ONE OF THE AIRBAGS THAT DEPLOYED. FIAT CHRYSLER AUTO HAS FAILED TO TAKE ANY ACCOUNTABILITY. AFTER PURCHASING A 2018 JEEP COMPASS TRAIL HAWK, TRAIL RATED VEHICLE, IN WHICH THREE AIRBAGS HAD BEEN DEPLOYED PRIOR TO PURCHASE, I TOOK THE CAR TO MY LOCAL MECHANIC AND BEING THAT THE CAR HAS NEVER BEEN IN ANY ACCIDENT, HE COULD NOT DETERMINE HOW THREE AIRBAGS COULD HAVE DEPLOYED. THERE WAS NO DAMAGE TO THE FRAME OR ORIGINAL RADIATOR. AS A RESULT, I CONTACTED THE LOCAL DEALERSHIP AND ASKED THAT AN INSPECTION BE COMPLETED TO EXAMINE WHY THREE AIRBAGS WERE DEPLOYED ESPECIALLY SINCE THE VEHICLE HAD BEEN TAKEN INTO THE DEALERSHIP ON 1/24/2018, FOR A RECALL ON THE PASSENGER AIRBAG MODULE,RECALL T73/NHTSA 17V-732, WHICH JUST HAPPENS TO BE ONE OF THE THREE AIRBAGS LATER DEPLOYED. I DELIVERED THE CAR TO THE DEALERSHIP ON AUGUST 10, 2018 FOR AN INSPECTION APPOINTMENT, SCHEDULED FOR 8AM THE NEXT MORNING. BILL COMPLETED HIS INSPECTION WITHIN A FEW HOURS AND CALLED ME TO LET ME KNOW THAT THE INFORMATION HAD BEEN FORWARDED TO DETROIT. I RECEIVED A ONE PAGE FACTORY STOCKED LETTER EMAILED FROM FCA TAKING NO RESPONSIBILITY FOR THE DEPLOYMENT OF THREE AIRBAGS AND NO EXPLANATION. THE LETTER WQS NOT EVEN SIGNED BY A HUMAN BEING AND LACKED ANY ACCOUNTABILITY, AND EVEN FAILED TO ADDRESS THE RECALL ON THE PASSENGER AIRBAG MODULE, T73/NHTSA 17V-732, AS A POSSIBLE MALFUNCTION. THE LETTER IS CLEARLY CRAFTED TO AVOID ACCOUNTABILITY. I AM DEMANDING THAT FCA'S EXECUTIVE TEAM IMMEDIATELY LOOK INTO THIS MATTER AND TAKE FULL ACCOUNTABILITY FOR THE REPAIR OF THE DAMAGED CAUSE BY THE DEPLOYMENT OF 3 AIRBAGS.

VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS

VEHICLE LEASED NEW BEGAN TO HAVE GRUMBLING, LOAD HUMMING NOISE COMING FROM TRANSMISSION AT 37MPH. TOOK TEST DRIVE IN ANOTHER VEHICLE SAME NOISE. JEEP SAID KNOWN ISSUE WAITING FOR UPDATE. TOOK VEHICLE BACK TO DEALER UPDATED TRANSMISSION AND DRIVE LINE MODULE. NOISE STILL THERE, IF VECHILE PLACED IN 4X4 OR ESC TURNED OFF NOISE WILL DISAPPEAR. NOISE SOUNDS LIKE IT CAN BE DRIVELINE OR TRANSMISSION NOT IN RIGHT GEAR. CAR IS NOT SHIFTING CORRECTLY AND RPM GOES HIGH. VEHICLE HAS STALLED OUT A FEW TIMES FOR NO REASON CAR WAS STATIONARY WITH FOOT ON BRAKE AND THE AUTO START OFF DISABLED. HEATED STEERING WHEEL AND SEATS GET EXTREMELY HOT. SHUT DOWN ON THERE OWN AT TIMES FOR NO REASON. POOR GAS MILEAGE IS RELATED TO ENGINE, TRANSMISSION AND DRIVELINE PROBLEMS

SEVERAL DAYS AGO WHILE ON THE EXPRESSWAY, MY JEEP COMPASS WOULD NOT BRAKE AT ALL. WE WERE FORCED TO PULL OFF ON THE MEDIAN LEFT SIDE UNTIL IT STOPPED.. TWO DAYS AGO, OCTOBER 10TH, WHEN PULLING INTO A PARKING LOT, WITH BRAKE DEPRESSED, THE CAR LURCHED FORWARD AND HIT A SIGN JUST MISSING A TREE. THE PASSENGER FRONT RIGHT SIDE, DOOR, BACK DOOR, AND REARVIEW MIRROR WERE DAMAGED. THIS WAS THE SECOND INCIDENT. VERY SCARY AND LUCKILY NO ONE WAS HURT.

MALFUNCTION INDICATOR LIGHT IS ON, RIGHT SIDE OF RPM GAUGE IS LITE UP WITH THREE BARS. VEHICLE HAS LARGE CLUNK WHEN TURNING CORNERS AND ACCELERATING, ATTEMPTS TO STALE AT LOW SPEEDS. NOTE I TURN OFF THE STOP/START SWITCH AS I DO NOT LIKE IT TO TURN OFF AT STOP SIGNS. THE VEHICLE ACTS LIKE IT IS STILL ON. THE DEALER SAID IT COULD NOT LOOK AT MY CAR FOR TWO WEEKS. THE VEHICLE HAS 2,496 MILES ON IT. THEY TOLD ME THE FIRST TIME I COMPLAINED THAT I DON'T KNOW HOW TO PROPERLY DRIVE AND I HAVE BEEN DRIVING FOR 40 YEARS. VEHICLE IS DANGEROUS FOR STALLING OUT EVEN AT SPEEDS OF 10-20 MPH. WHEN I SHIFT FROM PARK TO DRIVE IN MY GARAGE, IT FEELS LIKE THE REAR END IS GOING TO BUST THROUGH THE FLOOR BOARDS.