2018 Jeep Compass

Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.

I was recently involved in an accident driv'g 2018 Jeep Compass: no significant injury (so far) to a jogger, who was invisible due to a blind spot @driver-side A-pillar/mirror. I touched him w my car (5mph per police rept). It has taken me a month to understand why the accident occurred. I didn't see the jogger— he was NEVER w/in my scope of view. I was ticketed for failing to stop; I did stop but proceeded too soon...not writing to argue fault--- I accept that humans in crosswalks have right-of-way. A few years ago, I had a close call at an intersection w a truck coming (upgrade) from the right— it was early morning & I thot the near-miss was an artifact of pre-dawn light. Now I believe that as we converged at the intersection, the truck remained obscured until I had entered the intersection to make my left turn. Recently a friend who works at a gas station named the car part (A-pillar) & identified it as a “blind spot.” ...brand new concepts (to me) regarding this car part. I've never heard of them before— not fm the sales rep during test drive, nor fm techs during dealership service, nor fm other drivers. Ask your sister if she knows where the A-pillar is. "A-pillar blind spot" is not in the User Manual. The Compass has electronic blind-spot-monitoring (BSM) for vehicles that linger on either side of the car. There is extensive guidance about side-BSM in the owner’s manual, in add'n to boxed warnings @ using the back-up camera. "A-pillar blind spot" is not mentioned or warned about. However, in looking at Compass-Owner discussion group comments, I find this is an issue for other Compass owners, at least since 2011. All talk discussion is about near-miss with pedestrians, plus other vehicles as I described above.

The Jeep started to get vertical lines in the 7 inch u connect screen. At first you could tap it and it would reset. Now, it is completely covered with vertical lines, the radio works, however the problem is the back camera does not show what is behind you due to the screen covered in vertical lines. It also does not show any information it is suppose to.

DRIVER SIDE WIPER BLADE FELL OFF WHILE DRIVING IN A SNOW STORM, RESULTING IN WIPER ARM SMACKING BACK AGAINST WINDSHIELD AND CRACKING GLASS. HAD TO GET WINDSHIELD REPLACED AND NEW WIPER BLADES. VERY DANGEROUS. PROFESSIONALLY INSTALLED REPLACEMENT BLADE ALSO FELL OFF DURING USE DURING RAIN STORM ON CHRISTMAS EVE, LEAVING ME STRANDED ON SIDE OF HIGHWAY. WHY IS THIS NOT INCLUDED IN RECALL WITH 2019 /20 MODELS? VERY VERY DANGEROUS.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,919.