2018 Jeep Compass

AUTOMATIC TRANSMISSION, AT TIMES, MAKES A CLUNKING NOISE SHIFTING FROM 4TH TO 5TH GEAR. NOTED TIMES ARE WHEN CRESTING A HILL (STAYS IN 4TH GEAR AT HIGHER RPM'S UNTIL CAR LEVELS OUT OVER THE HILL) AND ALSO WHEN CRUISING AT LOW SPEED (30-35MPH) WHEN RPM'S ARE LOW. ALL OTHER GEAR SHIFTS ARE SMOOTH. I HAVE HAD IT IN TO THE DEALERSHIP TWICE AND IT HAS BEEN CHECKED FOR UPGRADES VIA COMPUTER. ONE UPGRADE WAS MADE BUT DID NOT CHANGE THE TRANSMISSION PROBLEM. I WAS ALSO TOLD THAT ANOTHER 2018 JEEP COMPASS WAS TAKEN FOR A TEST DRIVE AND IT DID THE SAME THING, GIVING THE IMPRESSION THAT 'THAT IS HOW IT IS.' THIS IS NONSENSE AND SHOULD NOT HAPPEN WITH STANDARD DRIVING PRACTICES.

WHEN USING THE BACK-UP CAMERA, THE LICENSE PLATE LIGHTS SHINE INTO THE CAMERA AND THE BRIGHTNESS IS PRACTICALLY BLINDING. IT EXTREMELY DIFFICULT TO JUDGE/MANEUVER THE CAR, EVEN IF USING THE MIRRORS ,AND NOT THE CAMERA, TO BACK-UP. THERE IS NO WAY TO ADJUST THE BRIGHTNESS MANUALLY. IF OTHER CARS/PEOPLE ARE IN THE VACINITY, IT MAY CAUSE A SAFETY ISSUE.

CONSUMER BOUGHT CAR IN AUGUST 2018 (MEMORIAL WEEKEND). UPON OBTAINING THE CAR, CONSUMER NOTICED THAT CAR APPEARED TO ATTEMPT TO STALL WHEN BREAK; HOWEVER, THE ENGINE WOULD KICK BACK IN AND NOT STALL. LAST WEEK (END OF NOVEMBER 2018) CONSUMER WAS DRIVING THE CAR AND STOPPED AT AN INDIVIDUALS HOME TO PICK THEM UP WHEN THE CAR COMPLETELY SHUT OFF WITH THE STOP/START SYSTEM WARNING LIGHT CAME ON. CONSUMER TURNED OFF VEHICLE AND RESTARTED THE CAR; LIGHT WENT OFF AND CAR RAN AS NORMAL. CONSUMER WAS DRIVING THE CAR TODAY 12/5/2018 WHEN STOPPED AT A RED LIGHT THE CAR STALLED AND RESTARTED, PUTTING IT INTO A "POWER SAVING MODE" WHERE THE RADIO DID NOT WORK AND PARKING BREAK LIGHT CAME ON ALONG WITH TRANSMISSION LIGHT, AND START/ STOP LIGHT. UPON GETTING THE CAR TO THE DESTINATION (HALF A MILE) THE ENGINE LIGHT ILLUMINATED. CONSUMER TURNED OFF CAR AND ATTEMPTED TO TURN IT BACK ON. CAR INSTRUMENTS TURNED ON; HOWEVER, WOULD WAS OBSERVED CLICKING AND WOULD NOT TURN OVER. THE TRANSMISSION LIGHT IS STILL ON AND THE START/STOP IS ILLUMINATED. I HAVE READ MANY OF THE "COMPLAINTS" FOR THIS VEHICLE AND THEY ARE CONSISTENT WITH THE SAME THINGS I HAVE BEEN EXPERIENCING.

I HAVE ABOUT 5500 MILES ON MY NEW COMPASS. WHILE IN DRIVE THE VEHICLE DISPLAY FLASHED 'OIL PRESSURE LOW' FOR LESS THAN A SECOND. THEN ANY INDICATION OF THAT WARNING LIGHT IS GONE. THE ENGINE THEN SHUTS DOWN WITH NO WARNING. NO BRAKE LIGHTS WHICH MAKES THIS EXTREMELY UNSAFE FOR THE POTENTIAL OF A REAR END CRASH. I TOOK THE CAR TO THE DEALERSHIP WHO SAID THAT THE ENGINE CONSUMED 3 QUARTS OF OIL. THERE WAS NO INDICATION THAT THE CAR WAS LOW ON OIL UNTIL A SECOND BEFORE THE ENGINE STALLED AND TURNED OFF.

WHILE DRIVING DOWN THE ROAD, I HAVE HAD THE RADIO SHUT OFF MULTIPLE TIMES, THE STOP/START FEATURE KEEPS THROWING ERRORS, MY TEMP GAUGES HAVE WENT HAYWIRE, AND THE BLOWER MOTOR HAS SHORTED OUT AND COOLENT HAS LEAKED OUT CAUSING THE MOTOR TO OVER HEAT. I HAVE HAD TO REPLACE A TIRE WITH LESS THAT 10,000 MILES ON THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP 7 TIMES FOR A TOTAL OF 26 DAYS, 1 TIME BEING TOWED. ALSO HAVE HAD 4 TRIM PIECES REPLACED. ONE PIECE IS STILL ON BACK ORDER FROM 6 MONTHS AGO. ONE PIECE IS FINE AND THE OTHER 2 HAVE ALREADY POPPED OFF. I HAVE HAD THIS VEHICLE FOR ONLY 11 MONTHS. THE FIRST ISSUE STARTED WHEN THE VEHICLE HAD 1404 MILES ON IT AND HAS HAD SERIOUS ISSUES WITH IN THE LAST 5 MONTHS. VEHICLE CURRENTLY HAS 11,400 MILES ON IT.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THERE WAS A LOSS OF ENGINE POWER. THE DEALER (SUSQUEHANNA CHRYSLER DODGE JEEP RAM, 950 HELLAM ST, WRIGHTSVILLE, PA 17368, 717-401-4005) DIAGNOSED THAT THE ENGINE ASSEMBLY MAY NEED TO BE REPLACED. FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V524000 (ELECTRICAL SYSTEM) AND 17V670000 (ENGINE AND ENGINE COOLING). THE DEALER ALSO FOUND AN INTERNAL OIL LEAK THAT HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800.

2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.

DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**