Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
2880–25K
13625–50K
3150–75K
1275–100K
6100–150K
5150K+
478 reports with mileage · 463 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 473 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 375 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
28 crash reports5 fire reports14 injury reports
What owners actually said
941 reports
3,600 miles · Jan 5, 2019
Electrical System
2018 JEEP COMPASS LIMITED BOUGHT BRAND NEW WOULD NOT START WITH APPROX. 240 MILES ON IT. WAS PARKED IN MY GARAGE. CALLED DEALER, WAS TOLD TO CALL ROADSIDE ASSISTANCE. CAR STARTED AFTER SOME TIME, CANCELLED ROADSIDE ASSISTANCE. I DROVE CAR TO DEALER WHERE I BOUGHT THE CAR. THEY DID DIAGNOSTICS, SAID IT WAS SOFTWARE AND SAID CAR S…
Read full complaint
2018 JEEP COMPASS LIMITED BOUGHT BRAND NEW WOULD NOT START WITH APPROX. 240 MILES ON IT. WAS PARKED IN MY GARAGE. CALLED DEALER, WAS TOLD TO CALL ROADSIDE ASSISTANCE. CAR STARTED AFTER SOME TIME, CANCELLED ROADSIDE ASSISTANCE. I DROVE CAR TO DEALER WHERE I BOUGHT THE CAR. THEY DID DIAGNOSTICS, SAID IT WAS SOFTWARE AND SAID CAR SEEMED TO FIX ITSELF. I DROVE CAR HOME THAT SAME DAY. SECOND TIME ,SAME ISSUE, CAR WOULD NOT START WITH APPRX. 3600 MILES . I HAD JUST COME OUT OF THE SUPERMARKET. CALLED DEALER WHERE I BOUGHT THE CAR, CALLED JEEP ROADSIDE ASSISTANCE, WHO LEFT ME SITTING IN THE COLD FOR ABOUT TWO HOURS. COLD AND VERY ANGRY I CANCELLED THAT TOW AND USED MY TRIPLE AAA AND MY LOCAL TOW GUY,(WHO HAD THE JEEP LOADED ON THE FLATBED IN HALF AN HOUR) AND DROVE ME AND MY JEEP TO MY DEALER. SERVICE IS TRYING TO FIX THE CAR. THEY HAVE HAD IT FOR 3 DAYS NOW AND THROUGH THE WEEKEND. JEEP PROVIDED A RENTAL FOR 1 WEEK. THIS IS A SAFETY ISSUE. I NO LONGER FEEL SAFE WITH THIS CAR. HOPING THEY CAN FIX IT OR IT IS MAYBE A LEMON. BOTH TIMES THE CAR WAS PARKED. I HAVE NEVER HAD A CAR LEAVE ME STRANDED LIKE THIS. I DO HAVE A CASE FILE WITH JEEP AND WAS TOLD SOMEONE WOULD GET BACK TO ME IN 1 BUSINESS DAY. THAT DID NOT HAPPEN, I CALLED THEM BACK AND WAS TOLD I WAS GIVEN INCORRECT INFORMATION AND THAT ACTUALLY THEY WOULD GET BACK TO ME IN 24-48 HOURS. SO, I BETTER GET A PHONE CALL OR E-MAIL ON MONDAY. JEEP KNOWS ABOUT THIS ISSUE. I THOUGHT I WAS BUYING A SAFE CAR.. I DON'T FEEL THAT WAY NOW.
NHTSA ODI #11165336
Mileage unknown · Jan 2, 2019
Engine
"TAKATA RECALL" EXCESSIVE CONSUMPTION OF OIL, THE PROBLEM I'M HAVING IN MY 2018 JEEP COMPASS IS I'M CHANGING MY OIL EVERY 3,000 MILES AND BEFORE I REACH THE 3 000 MILES I HAVE TO BUY 2 QUARTS OF OIL, AND I'M USING 100% SYNTHETIC OIL. MY MILEAGE IS 8230.
NHTSA ODI #11164648
32,000 miles · Dec 28, 2018
Engine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO PARK AND THE START BUTTON HAD TO BE PRESSED MULTIPLE TIMES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURR…
Read full complaint
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO PARK AND THE START BUTTON HAD TO BE PRESSED MULTIPLE TIMES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO SOLOMON CHRYSLER JEEP DODGE CARMICHAELS (2605 EAST ROY FURMAN HIGHWAY, CARMICHAELS, PA 15320, (724) 966-2600) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW AND NEEDED TO BE CHANGED. THE DEALER ALSO INFORMED THE CONTACT THAT THE VEHICLE PERFORMED AS DESIGNED BECAUSE OF THE LOW OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #11163835
Mileage unknown · Dec 27, 2018
Unknown Or Other
IN OCTOBER OF THIS YEAR 2018. I BOUGHT A NEW JEEP COMPASS. I COMPLAINT TO THE DEALERSHIP ABOUT. I WAS TOLD THERE NOTHING THEY CAN DO. EVERY TIME YOU STOP FOR A TRAFFIC LIGHT OR COME UP ON TO A STOP SIGN. THE VEHICLE STALL OUT. WHEN REMOVE YOUR FOOT FROM THE BRAKE. IT WILL RESTART. THIS CAN'T BE GOOD FOR THE STARTER. IT'S ACCIDE…
Read full complaint
IN OCTOBER OF THIS YEAR 2018. I BOUGHT A NEW JEEP COMPASS. I COMPLAINT TO THE DEALERSHIP ABOUT. I WAS TOLD THERE NOTHING THEY CAN DO. EVERY TIME YOU STOP FOR A TRAFFIC LIGHT OR COME UP ON TO A STOP SIGN. THE VEHICLE STALL OUT. WHEN REMOVE YOUR FOOT FROM THE BRAKE. IT WILL RESTART. THIS CAN'T BE GOOD FOR THE STARTER. IT'S ACCIDENT WAITING HAPPEN. THIS IS A SAFETY ISSUE I HAVE WITH THIS VEHICLE. THERE SHOULD BE RECALL ON THIS VEHICLE TO FIX THIS BEFORE THE PEOPLE IN THIS VEHICLE ARE INJURY OR KILL. WHEN WHAT!!!! IF YOU READ ALL OF COMPLAINTS ABOUT THIS VEHICLE. THERE ARE 94 COMPLAINTS.
NHTSA ODI #11163615
1,700 miles · Dec 26, 2018
EngineUnknown Or Other
NEW JEEP WOULDN'T START WITH 1700 MILES ON IT.FAILURE LIGHT CAME ON DASHBOARD.WHILE ON THE ROAD CAR DASHBOARD SAID" FAILURE,VEHICLE WILL SHUT OFF , GO TO A SAFE PLACE" IT DIED AND AT LEAST I MADE IT TO A PARKING LOT. TERRIFYING EXPERIENCE! HAD TO HAVE IT TOWED TO DEALER.I HAVE HAD IT ONE MONTH. DEALERSHIP SAID IT MAY BE AN OIL …
Read full complaint
NEW JEEP WOULDN'T START WITH 1700 MILES ON IT.FAILURE LIGHT CAME ON DASHBOARD.WHILE ON THE ROAD CAR DASHBOARD SAID" FAILURE,VEHICLE WILL SHUT OFF , GO TO A SAFE PLACE" IT DIED AND AT LEAST I MADE IT TO A PARKING LOT. TERRIFYING EXPERIENCE! HAD TO HAVE IT TOWED TO DEALER.I HAVE HAD IT ONE MONTH. DEALERSHIP SAID IT MAY BE AN OIL MODULE PROBLEM THAT IS RECURRING AND IT WILL KEEP HAPPENING! SO MUCH FOR BUYING A "SAFE" NEW CAR. I AM DISGUSTED. THEY TOLD ME TO REPORT IT TO CHRYSLER. THEY SEE THIS HAPPENING A LOT! WHY NOT INFORM CONSUMERS BEFORE PURCHASE? I AM AFRAID TO EVEN GET IT BACK. I DON'T WANT TO DRIVE IT.
NHTSA ODI #11163546
15,963 miles · Dec 22, 2018
Unknown Or Other
RADIO HAS WHITE LINES GOING DOWN AND MAKES IT IMPOSSIBLE TO SEE THE SCREEN. THIS IS A BIG ISSUE BECAUSE IT CONTROLS LIGHTING OF THE VEHICLE CLIMATE AND MOST IMPORTANT THE REAR BACK CAMERA FOR WHEN BACKING UP. MORE THAN 3 MONTHS SINCE I TOOK IT FOR WARRANTY AND STILL NO ANSWER FROM JEEP
NHTSA ODI #11163087
6,400 miles · Dec 21, 2018
EngineUnknown Or Other
I WAS DRIVING TO GET ON A HIGHWAY JUST AS MY CAR UNEXPECTEDLY STOPPED DRIVING, I HAD NO CONTROL OVER THE CAR, AND MY CAR JUST STOPPED. I HAD TROUBLE STARTING IT UP AND HAD TO WAIT A FEW MOMENTS FOR IT TO START AGAIN, BUT THE CAR DID NOT FEEL THE SAME WHEN I STARTED TO DRIVE.
NHTSA ODI #11162910
1 miles · Dec 15, 2018
Unknown Or Other
WHEN FIRST STARRING VEHICLE AND DRIVING THE VEHICLE STALLS. THIS HAS HAPPENED TO ME TWICE IN THE LAST MONTH. I STARTED MY CAR. THEN STARTED TO BACK OUT OF PARKING SPACE. I PUT THE CAR IN DRIVE GOT TO DRIVEWAY AND INTERSECTION OF MAIN STREET WHEN THE CAR DECIDED TO DIE/STALL ALL LIGHTS WHERE ON THOUGH. THE SECOND TIME I WAS DRIVI…
Read full complaint
WHEN FIRST STARRING VEHICLE AND DRIVING THE VEHICLE STALLS. THIS HAS HAPPENED TO ME TWICE IN THE LAST MONTH. I STARTED MY CAR. THEN STARTED TO BACK OUT OF PARKING SPACE. I PUT THE CAR IN DRIVE GOT TO DRIVEWAY AND INTERSECTION OF MAIN STREET WHEN THE CAR DECIDED TO DIE/STALL ALL LIGHTS WHERE ON THOUGH. THE SECOND TIME I WAS DRIVING AND TURNED THE CORNER WHEN THE CAR STALLED. LUCKILY NO ONE WAS BEHIND ME. I PUSHED THE START BUTTON AND STARTED RIGHT UP BOTH TIMES
NHTSA ODI #11161502
25,000 miles · Dec 14, 2018
Unknown Or Other
TIENEN PROMBLEMAS TRAMICCION MANTENIMIENTO Y A LA VES SE PRENDE LUZ DE MOTOR Y ESTACIONADA CUANDO ESTO PRENDE LOS CAMBIOS SE ATASCAN
NHTSA ODI #11161305
13,600 miles · Dec 12, 2018
Engine
ON NOVEMBER 27, 2018, I WAS MAKING A LEFT TURN WITH ONCOMING TRAFFIC AND THE VEHICLE STOPPED RUNNING MIDWAY THRU THE TURN. I WAS ALMOST IN A CRASH. I GOT THE VEHICLE OFF THE ROAD AND PUT THE VEHICLE IN PARK. I STARTED THE ENGINE. YOU COULD NOT HEAR IT RUNNING BUT THE RPM GAUGE REGISTERD AROUN 5-500 RPM. I PUT THE CAR IN DRIVE…
Read full complaint
ON NOVEMBER 27, 2018, I WAS MAKING A LEFT TURN WITH ONCOMING TRAFFIC AND THE VEHICLE STOPPED RUNNING MIDWAY THRU THE TURN. I WAS ALMOST IN A CRASH. I GOT THE VEHICLE OFF THE ROAD AND PUT THE VEHICLE IN PARK. I STARTED THE ENGINE. YOU COULD NOT HEAR IT RUNNING BUT THE RPM GAUGE REGISTERD AROUN 5-500 RPM. I PUT THE CAR IN DRIVE AND IT BEGAN TO RUN. I CALL THE DEALER IMMEDIATELY AND THE SOONEST I COULD GET TO THE DEALER WAS THE 29TH. I DELIVERED THE CAR TO THE DEALER EARLY ON THE 29TH. THE DEAL CALLED ME AROUND 5:30 PM THE SAME DAY TO EXPLAIN THE CAR WAS LOW ON OIL AND THIS CAUSED THE CAR TO SHUT OFF. THEY ASKED ME TO DO A OIL CONSUMPTION TEST. I RETURNED THE CAR ON DECEMBER THE 7. I STARTED THE CAR THAT MORNING AND IT SOUNDED LIKE THE CAR HAD NO OIL IT WHILE IT WAS RUNNING. THE DEALER KEPT THE CAR FOR 10-15 MIN AND RETURNED IT TO ME AND TOLD ME IT WAS FINE. THERE WAS NO INDICATION THE OIL WAS LOW. SINCE THEN I SPOKE TO AJ AT THE DEALER AND HE TOLD ME THE CAR WAS THREE QUARTS LOW ON OIL WHEN I BROUGHT IT IN ON DECEMBER 27TH. I WAS TOLD THAT THIS IS A SAFETY FEATURE FOR THE VEHICLE WHEN THE OIL GETS LOW. I HAVE HAD ALL SERVICE DONE AT THE DEALER. I DO NOT TRUST THIS VEHICLE. THIS IS GOING TO GET SOMEONE KILLED.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Jeep Compass Problems, Complaints & Recalls | Skip That Year