NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports5,000 miles · Feb 28, 2019
Engine
I BOUGHT THE COMPASS WITH 136 MILES ON IT. AROUND THE 4500 MILE MARK MY JEEP DIED AS I WAS ACCELERATING ON A STRAIGHT, 25 MPH STREET SEGMENT AFTER MAKING A TURN 30 FEET PRIOR. AFTER BRINGING THE JEEP IN IMMEDIATELY FOR SERVICE, THE TECHNICIANS FOUND NOTHING WRONG. TWO DAYS LATER I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY ROA…
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I BOUGHT THE COMPASS WITH 136 MILES ON IT. AROUND THE 4500 MILE MARK MY JEEP DIED AS I WAS ACCELERATING ON A STRAIGHT, 25 MPH STREET SEGMENT AFTER MAKING A TURN 30 FEET PRIOR. AFTER BRINGING THE JEEP IN IMMEDIATELY FOR SERVICE, THE TECHNICIANS FOUND NOTHING WRONG. TWO DAYS LATER I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD. A LOG TRUCK WAS COMING BUT I HAD ENOUGH TIME TO PULL OUT AND ACCELERATE WITHOUT CREATING A NEED FOR THE LOG TRUCK TO BRAKE. AS I BEGAN TO PULL OUT, MY JEEP DIED WITH THE NOSE SLIGHTLY INTO THE LANE OF ONCOMING TRAFFIC. FORTUNATELY NO ACCIDENT FOLLOWED. I WAS ABLE TO GET THE JEEP STARTED AFTER A MINUTE AND DROVE STRAIGHT TO THE SERVICE CENTER. THEY SAID IT WAS DUE TO LOW OIL AND THAT IT WAS AN ENGINE PROTECTION FEATURE. HEY JEEP/CHRYLSER...HOW IS AN ENGINE PROTECTION FEATURE THAT PROVIDES NO WARNING A BETTER OPTION THAN THE VEHICLE STALLING IN THE PATH OF ONCOMING TRAFFIC? SINCE THOSE INCIDENTS, I NOTICE I BURN OIL FAST AND SPEND MORE MONEY CONSTANTLY POURING OIL INTO MY JEEP THAN I DO ON MY 2005 SILVERADO WITH OVER 115,000 MILES. EITHER INSTALL A SENSOR THAT ALERTS THE DRIVER OF A LOW OIL CONDITION PRIOR TO THE JEEP STALLING IN TRAFFIC OR RETHINK YOUR DESIGN! WHAT IF IT WAS YOUR FAMILY IN THE VEHICLE? NOW MY JEEP HESITATES WHEN I NEED TO ACCELERATE, BUT DOES NOT STALL SINCE I ADD A QUART FREQUENTLY.
NHTSA ODI #11183227
10 miles · Feb 27, 2019
EnginePower Train
ENCIENDO EL VEHCULO PERO CUANDO ME QUEDO DENTRO DEL MISMO ENCENDIDO Y CON AIRE ACONDICIONADO ENCENDIDO POR LO MENOS 20MINUTOS SE ENCIENDE LUZ DEL MOTOR Y TRANSMISIN INDICANDO TIENE QUE SER VERIFICADO, PROCEDO APAGAR EL VEHCULO POR 2HRS Y AL ENCENDERLO NUEVAMENTE YA NO LO TIENE PERO AVECES PUEDE SALIR CORRIENDO EL VEHCULO Y EL CA…
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ENCIENDO EL VEHCULO PERO CUANDO ME QUEDO DENTRO DEL MISMO ENCENDIDO Y CON AIRE ACONDICIONADO ENCENDIDO POR LO MENOS 20MINUTOS SE ENCIENDE LUZ DEL MOTOR Y TRANSMISIN INDICANDO TIENE QUE SER VERIFICADO, PROCEDO APAGAR EL VEHCULO POR 2HRS Y AL ENCENDERLO NUEVAMENTE YA NO LO TIENE PERO AVECES PUEDE SALIR CORRIENDO EL VEHCULO Y EL CAMBIO SE QUEDA EN 3D NUNCA BAJA Y NO PASA DE 40MPH
NHTSA ODI #11182885
3,500 miles · Feb 21, 2019
Engine
I'VE OWNED A 2018 JEEP COMPASS FOR 2 MONTHS I BOUGHT IT WITH LESS THAN 50 MILES ON IT. AT 3500 MILES THE ENGINE WILL SHUT OFF RANDOMLY. YOU HAVE TO PUT THE JEEP IN PARK TO RESTART THE CAR. THE CAUSE OF THIS IS THE JEEP CONSUMES OIL AG A RATE OF A QUART PER 1000 MILES AND THE JEEP IS INSTALLED WITH A FAIL SAFE THAT KILLS THE MOTO…
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I'VE OWNED A 2018 JEEP COMPASS FOR 2 MONTHS I BOUGHT IT WITH LESS THAN 50 MILES ON IT. AT 3500 MILES THE ENGINE WILL SHUT OFF RANDOMLY. YOU HAVE TO PUT THE JEEP IN PARK TO RESTART THE CAR. THE CAUSE OF THIS IS THE JEEP CONSUMES OIL AG A RATE OF A QUART PER 1000 MILES AND THE JEEP IS INSTALLED WITH A FAIL SAFE THAT KILLS THE MOTOR SO IT DOESN'T HARM THE MOTOR BUT WILL LEAVE YOU STOPPED IN THE MIDDLE OF THE HIGHWAY. THE ONLY WAY TO RESTART THE CAR IS TO PUT IT IN PARK AND RESTART IT.THERE IS NO LOW OIL WARNINGS OR OIL CHANGE INDICATORS. THE RECOMMENDED OIL CHANGE IS 5000 MILES
NHTSA ODI #11181723
8,020 miles · Feb 19, 2019
Service Brakes
UPON FIRST STOP OF DAY-ONLY ON FIRST STOP, THE BRAKES STOP VEHICLE EXTREMELY HARD, IF NOT WEARING SEAT BELT-YOU WOULD IMPACT WINDSHIELD. AFTER TRAVELING FOR 10MIN BRAKES WORK CORRECTLY, THIS HAS BEEN GETTING WORSE - VEHICLE IS AT DEALER NOW AND HAS BEEN FOR TWO WEEKS-WITH NO CORRECTIVE ACTION YET.
NHTSA ODI #11181098
Mileage unknown · Feb 18, 2019
Electrical SystemPower TrainService Brakes
SECOND TIME THIS ISSUE HAS BEEN A PROBLEM. FIRST TIME ELECTRICAL ISSUES PREVENTED CAR FROM SHIFTING OUT OF GEAR AND CAR WILL NOT SHUT OFF, I HAD TO PULL FUSES TO GET CAR TO SHUT DOWN. EMERGENCY PARKING BRAKE WOULD NOT EVEN ENGAGE. SO MY DAUGHTER HAD TO HOLD THE BRAKE BECAUSE SAID AUTO WAS STUCK IN REVERSE FOR OVER ONE HOUR. THIS…
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SECOND TIME THIS ISSUE HAS BEEN A PROBLEM. FIRST TIME ELECTRICAL ISSUES PREVENTED CAR FROM SHIFTING OUT OF GEAR AND CAR WILL NOT SHUT OFF, I HAD TO PULL FUSES TO GET CAR TO SHUT DOWN. EMERGENCY PARKING BRAKE WOULD NOT EVEN ENGAGE. SO MY DAUGHTER HAD TO HOLD THE BRAKE BECAUSE SAID AUTO WAS STUCK IN REVERSE FOR OVER ONE HOUR. THIS IS A BRAND NEW CAR. IT IS MY BELIEF THAT THIS DEALERSHIP WAS NOT TRUTHFUL IN DISCLOSING THE ISSUES WITH THIS CAR. WEB SHOWS SEVERAL INSTANCES OF THIS HAPPENING, WHY HAS THE NTHTSA NOT RECALLED THESE VEHICLES WITH THIS SAME SETUP. I BELIEVE IT'S TIMES THAT THIS CAR GETS REPLACED BY THE MANUFACTURER.
NHTSA ODI #11180873
7,500 miles · Feb 8, 2019
Power TrainUnknown Or Other
AFTER USING THE REMOTE START AND GETTING IN THE VEHICLE I WAS ABLE TO PLACE THE VEHICLE IN DRIVE WITHOUT PRESSING ON THE BRAKE OR PRESSING THE START/STOP BUTTON TO ALLOW THE WHEEL TO MOVE FREELY, IN TURN ALLOWING THE VEHICLE TO ROLL FORWARD ON A HILL WITHOUT BEING FULLY TURNED ON THUS NOT ALLOWING FOR THE POWER STEERING TO WORK …
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AFTER USING THE REMOTE START AND GETTING IN THE VEHICLE I WAS ABLE TO PLACE THE VEHICLE IN DRIVE WITHOUT PRESSING ON THE BRAKE OR PRESSING THE START/STOP BUTTON TO ALLOW THE WHEEL TO MOVE FREELY, IN TURN ALLOWING THE VEHICLE TO ROLL FORWARD ON A HILL WITHOUT BEING FULLY TURNED ON THUS NOT ALLOWING FOR THE POWER STEERING TO WORK AND THE STEERING WHEEL LOCKED IN POSITION. WHEN IN DRIVE THE VEHICLE WOULD NOT START, AFTER PLACING IT BACK INTO PARK THE VEHICLE WOULD STILL NOT START BUT CONTINUED TO BE ABLE TO ROLL FORWARD WHEN MY FOOT WAS NOT ON THE BRAKE. THE VEHICLES START/STOP WAS COMPLETELY DISABLED FOR FOR UP TO 3 MINUTES THEN THE CAR VERY SUDDENLY SHOOK, POWERED DOWN, AND I WAS ABLE TO PLACE IT IN PARK AND RESTART THE CAR VIA THE START/STOP BUTTON AND NORMAL OPERATION WAS RESUMED.
NHTSA ODI #11175221
147 miles · Feb 8, 2019
Power Train
TRANSMISSION SHIFT LOCKED IN REVERSE, WHEN THIS HAPPENS ENGINE WILL NOT SHUT OFF,SHIFT WILL NOT MOVE OR DISENGAGE, HAVE TO HOLD BRAKE PEDDLE DOWN OR HAVE ACCIDENT. NO SHUT DOWN, HAD TO HAVE SOMEONE PULL FUSE UNDER THE HOOD TO SHUT CAR OFF. WAS IN MOTION IN REVERSE IN A PARKING LOT, ALMOST HIT CAR BEHIND ME. SEVERAL PROBLEMS WI…
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TRANSMISSION SHIFT LOCKED IN REVERSE, WHEN THIS HAPPENS ENGINE WILL NOT SHUT OFF,SHIFT WILL NOT MOVE OR DISENGAGE, HAVE TO HOLD BRAKE PEDDLE DOWN OR HAVE ACCIDENT. NO SHUT DOWN, HAD TO HAVE SOMEONE PULL FUSE UNDER THE HOOD TO SHUT CAR OFF. WAS IN MOTION IN REVERSE IN A PARKING LOT, ALMOST HIT CAR BEHIND ME. SEVERAL PROBLEMS WITH THIS ONLINE 2018 JEEP COMPASS SHIFTER LOCKING
NHTSA ODI #11175205
2,840 miles · Feb 6, 2019
Engine
WHILE DRIVING IN A PARKING LOT, MY CAR SHUT OFF INSTANTLY, NO WARNING. THANK GOD I WAS NOT ON THE HIGHWAY OR THAT A CAR WAS NOT DRIVING BEHIND ME! MY HUSBAND CHECKED THE OIL AND IT WAS EXTREMELY LOW. CAR ONLY HAS, 2,840 MILES ON IT. BOUGHT THE CAR NEW ON, 6/30/2018, WITH ONLY, 28 MILES ON IT. WE TOOK THE CAR TO THE JEEP DEALE…
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WHILE DRIVING IN A PARKING LOT, MY CAR SHUT OFF INSTANTLY, NO WARNING. THANK GOD I WAS NOT ON THE HIGHWAY OR THAT A CAR WAS NOT DRIVING BEHIND ME! MY HUSBAND CHECKED THE OIL AND IT WAS EXTREMELY LOW. CAR ONLY HAS, 2,840 MILES ON IT. BOUGHT THE CAR NEW ON, 6/30/2018, WITH ONLY, 28 MILES ON IT. WE TOOK THE CAR TO THE JEEP DEALERSHIP AND WAS TOLD THE OIL WAS EMPTY AND THE ENGINE IS BURNING OIL. HE SAID THIS IS HAPPENING WITH THIS MODEL AND OTHER JEEP/DODGE VEHICLES WITH THIS MOTOR. THE MECHANIC DID AN OIL CHANGE AND STATED TO BRING THE CAR BACK AFTER 500 MILES TO CHECK THE OIL AGAIN. HE STATED IF THE OIL LOST HAPPENS AGAIN, THEY WOULD HAVE TO REPLACE THE ENGINE, WITH THE SAME TYPE OF ENGINE AND HOPE FOR THE BEST. I THINK THIS IS ABSURD FOR A NEW VEHICLE WITH SO LITTLE MILES ON IT! FIAT/CHRYSLER IS NO HELP AND WILL NOT GIVE ANY OPTIONS OTHER THAN REPLACING THE ENGINE. SHAMEFUL AND SHOWS THEY DO NOT VALUE THEIR CUSTOMERS TIME NOR FEELINGS. THEY CONTINUE TO MAKE THESE CARS WITH THESE SAME DEFECTED ENGINES. IF YOU SEARCH, JEEP BURNING OIL, YOU WILL FIND A TON OF COMPLAINTS.
NHTSA ODI #11174812
1,700 miles · Jan 30, 2019
Electrical SystemEngine
THE VEHICLE HAS 1700 MILES AND STALLED AGAIN WHILE DRIVING. TOOK 15 MIN FOR IT TO START BACK UP. THE FIRST TIME WITH 300 MILES THE DEALERSHIP SAID THE BATTERIES WERE BAD. *BF CONSUMER VEHICLE STALLED TWICE AND WAS TOWED. THE FIRST WAS DUE TO PRIMARY AND AUXILLARY FAILING AND PRIMARY BATTERY TERMINAL WAS NOT SECURED TO THE LE…
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THE VEHICLE HAS 1700 MILES AND STALLED AGAIN WHILE DRIVING. TOOK 15 MIN FOR IT TO START BACK UP. THE FIRST TIME WITH 300 MILES THE DEALERSHIP SAID THE BATTERIES WERE BAD. *BF CONSUMER VEHICLE STALLED TWICE AND WAS TOWED. THE FIRST WAS DUE TO PRIMARY AND AUXILLARY FAILING AND PRIMARY BATTERY TERMINAL WAS NOT SECURED TO THE LEAD. BOTH BATTERIES WERE REPLACED. THE SECOND TIME IT STALLED WAS DUE TO STARTER AND ALTERNATOR CABLES AT THE BATTERY FUSE BLOCKED OVERTIGHTENED WHICH CAUSED DAMAGED TO BATTERY POSITIVE TERMINAL. FUSE BLOC WAS REPLACED ALSO DURING BOTH INCIDENTS, STEERING WHEEL WAS INORPERABLE.*JB
NHTSA ODI #11173125
1,277 miles · Jan 18, 2019
Electrical SystemEngineUnknown Or Other
I PURCHASED A A BRAND NEW JEEP COMPASS AND 12 DAYS LATER IT WENT HAYWIRE. I WAS DRIVING IN MY NEIGHBORHOOD AT A SPEED OF NO MORE THAN 20-35MPH. THE ENGINE LIGHT ILLUMINATED AND MPG ON SPEEDOMETER READ 99MPH THEN SKIPPED TO11MPH AND I WAS PRACTICALLY AT A STAND STILL. I WAS ABLE TO CAPTURE VIDEO OF THIS. THE NEXT DAY THE ENGI…
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I PURCHASED A A BRAND NEW JEEP COMPASS AND 12 DAYS LATER IT WENT HAYWIRE. I WAS DRIVING IN MY NEIGHBORHOOD AT A SPEED OF NO MORE THAN 20-35MPH. THE ENGINE LIGHT ILLUMINATED AND MPG ON SPEEDOMETER READ 99MPH THEN SKIPPED TO11MPH AND I WAS PRACTICALLY AT A STAND STILL. I WAS ABLE TO CAPTURE VIDEO OF THIS. THE NEXT DAY THE ENGINE LIGHT WAS OFF AND I FIGURED I'D TAKE IT IN THE FOLLOWING BUSINESS DAY (MONDAY). WELL I DIDNT MAKE IT TO MONDAY. THE VERY NEXT DAY, SUNDAY, THE ENGINE LIGHT ILLUMINATED AGAIN ONLY THIS TIME THEN WHIILE DRIVING ON THE HIGHWAY. THERE WAS A MESSAGE ACROSS THE DIGITAL DASH STATING, "PLEASE PULL TO SAFETY, VEHICLE WILL SHUT DOWN SOON". THEN EVERY LIGHT ON THE DASH LIT UP AND THE SPEEDOMETER BEGAN TO SHOW WEIRD NUMBERS. IT LOOKED LIKE A CHRISTMAS TREE THERE WERE SO MANY LIGHTS. THAT MESSAGE WAS ACCURATE BECAUSE IT CERTAINLY DID. IT SHUT DOWN ON THE HIGHWAY AS I WAS ATTEMPTING TO PULL TO SAFETY. I WASNT ABLE TO CAPTURE VIDEO AS I WAS SCARED TO DEATH. I TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT AND WAS LATER TOLD THEY COULDNT RECREATE/REPRODUCE THE ISSUE. SO, AFTER REFUSING TO TAKE IT BACK HOME, THEY DECIDED THEY'D HAVE ONE OF THE TECHNICIANS DRIVE IT HOME TO SEE IF WOULD HAPPEN AGAIN. NEEDLESS TO SAY 7 MOS LATER THEY STILL HAVE MY CAR AND NOW IT JUST DOESNT EVEN START.
NHTSA ODI #11170878
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗