2018 Jeep Compass

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, IT LURCHED FORWARD AND STRUCK THE PRECEDING VEHICLE. THE PRECEDING VEHICLE HAD A TRAILER HITCH AND RIPPED OFF THE CONTACT'S BUMPER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO RAINBOW CHRYSLER DODGE JEEP RAM OF MCCOMB, LLC (101 RAINBOW WAY, MCCOMB, MS 39648, (601) 684-7020), BUT THEY DID NOT INSPECT THE DAMAGE AND STATED THEY WERE NOT A COLLISION CENTER. THE CONTACT WAS REFERRED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO MAKE AN APPOINTMENT WITH ANOTHER DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,000.

TURN SIGNAL FAILURE. SIGNAL LIGHTS DO NOT BLINK WHEN THE DRIVER SEATBELT IS UNBUCKLED. UNRESTRAINED DRIVER DOES NOT HAVE ANY FUNCTIONAL TURN SIGNALS. TURN SIGNAL LEVER DEPRESSION OR ELEVATION HAS NO EFFECT ON EXTERNAL SIGNAL LIGHTS, INTERNAL ARROWS ON DASH OR RELAY BOX CLICKING. NO EXTERNAL BLINKERS, NO ILLUMINATING SIGNAL ARROWS WHICH USUALLY ILLUMINATE IN YOUR DASHBOARD CONSOLE WHEN THE SIGNAL LEVER IS DEPRESSED, NO SOUND (SIGNAL CLICKING) INSIDE OF THE VEHICLE WHILE SIGNAL LEVER DEPRESSED. THE SIGNALS FUNCTION NORMALLY WHEN THE DRIVER SEATBELT IS BUCKLED. THIS IS A CONSTANT PROBLEM AND HAS NEVER FUNCTIONED NORMALLY.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE ON THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE SIDE VIEW HRSG HEATED MIRRORS CREATED A STRONG REFLECTION, WHICH IMPACTED THE CONTACT'S VISION. THE CONTACT PLACED FELT OVER THE HEATING SYSTEM AS A INTERIM REMEDY TO PREVENT THE EXTENSIVE GLARE. THE VEHICLE WAS SCHEDULED FOR A DIAGNOSTIC APPOINTMENT WITH TUNKHANNOCK AUTO MART: DODGE RAM CHRYSLER JEEP (509 JOSEPH HUNTER HIGHWAY, TUNKHANNOCK, PA 18657, (888) 338-0991). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE SWERVED TOWARDS THE CONTACT'S LANE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A WHITE SUBSTANCE ENTERED THE INTERIOR OF THE VEHICLE WHEN THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, UPPER AND LOWER BACK PAINS, AND SHOULDER AND NECK PAINS. MEDICAL TREATMENT WAS RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V523000 (SERVICE BRAKES, HYDRAULIC), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE DEALER (MOSS BROTHERS CHRYSLER JEEP DODGE RAM, 1100 S E ST, SAN BERNARDINO, CA 92408, (909) 884-8255) WAS NOTIFIED OF THE CRASH AND STATED THAT THEY DID NOT INSPECT COLLISION DAMAGES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET DIAGNOSED THE COLLISION DAMAGES. THE VEHICLE WAS TAKEN TO A SECOND DEALER (VICTORVILLE MOTORS, 14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 733-8484) FOR OVER A MONTH WHILE WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DIAGNOSE THE VEHICLE. THE MANUFACTURER RESPONDED BY EMAIL, WHICH INDICATED THAT THEY WOULD SEND A TECHNICIAN TO THE DEALER TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2. *DT UPDATED 10/19/18*JB

FRONT DISPLAY PANEL FLASHES OFF AND SCREEN GOES COMPLETELY BLACK THEN SERVICE ENGINE LIGHT COMES ON AND ENGINE STALLS. THEN A MULTITUDE OF SERVICE ALERTS GO ACROSS THE SCREEN AND THE DISPLAY SCREEN CONTINUES TO FLASH ON AND OFF. HAVE TO TRANSITION THE CAR OUT OF DRIVE AND BACK INTO PARK IN ORDER TO RESTART THE CAR. HAPPENS MORE WHEN CAR IS AT A STOP LIGHT.

WHEN PULLING OUT OF THE DRIVEWAY AND GOING FROM REVERSE TO DRIVE THE CAR STALLED IN THE MIDDLE OF THE STREET. THIS HAPPENED A FEW WEEKS AGO ALSO. I CALLED THE DEALERSIP AND THEY SAID IF THE OIL IS LOW THERE IS A SAFETY FEATURE THAT SHUTS DOWN THE ENGINE. THIS CAR ONLY HAS 3000 MILES ON IT AND IS 3 MONTHS OLD. NO ENGINE LIGHT OR WARNING EVER CAME ON. I CHECKED THE OIL AND IT WAS A LITTLE LOW SO I ADDED A 1/2 A QUART. IN READING UP ON THIS VEHICLE IT SAYS IT BURNS QUITE A BIT OF OIL. THIS IS UNACCEPTABLE THAT THE CAR BURNS THIS MUCH OIL AND THAT THE CAR WILL SHUT DOWN IF THE OIL IS A LITTLE BIT LOW. THIS IS MORE OF A SAFETY HAZARD IF THE CAR SHUTS DOWN WHILE DRIVING?

AT AROUND 5000 MILES THE OIL PRESSURE LIGHT FLASHES ON AND OFF WHEN MAKING TURNS. I TOOK IT TO THE DEALERSHIP WHERE I LEASED IT FROM AND THEY TOLD ME IT WAS A "KNOWN" ISSUE AND TO COMPLAIN TO CHRYSLER. THEY CHECKED MY OIL AND IT WAS NEARLY 3 QUARTS LOW. THEY THEN GAVE ME THE OPTION TO JUST ADD OIL OR SINCE I WAS CLOSE TO NEEDING AN OIL CHANGE JUST TO HAVE THEM DO THAT. BOTH WOULD BE AT MY EXPENSE. THEY ALSO RECOMMENDED THAT I COME BACK ONCE A MONTH AND HAVE OIL ADDED, ALSO AT MY EXPENSE. I HAD THEM DO THE OIL CHANGE BUT LATER IN THE DAY IT WASN'T SITTING RIGHT WITH ME. THIS IS A BRAND NEW VEHICLE AND ALSO A LEASE, THE PROBLEM NEEDS TO BE FIXED AND IF IT CAN'T THEN IT SURE AS HECK SHOULDN'T BE MY PROBLEM. I AM NOW AFRAID TO DRIVE THE VEHICLE AS I WAS TOLD THAT IT COULD STALL AT ANY GIVEN TIME AND THAT I COULD BLOW MY ENGINE IF I DON'T PAY ATTENTION. I AM GOING BACK TO THE DEALERSHIP TO SPEAK WITH A MANAGER BUT I JUST WANTED OTHERS TO BE AWARE OF THIS ISSUE.