NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports30,000 miles · Mar 24, 2020
Electrical SystemEngineUnknown Or Other
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND…
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I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
NHTSA ODI #11319123
12,062 miles · Mar 13, 2020
Electronic Stability Control (esc)EngineSteering
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE …
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
NHTSA ODI #11317907
1,300 miles · Mar 12, 2020
Engine
ENGINE IS FAILING MULTIPLE OIL CONSUMPTION TESTS AT DEALERSHIP. WHEN ASKED WHAT THE NEXT STEP IS FOR A RESOLUTION WE ARE TOLD IT IS ONLY DOCUMENTED. THE VEHICLE IS BURNING 1 QUART OF OIL EVERY 1000 MILES.
NHTSA ODI #11317807
26,000 miles · Mar 9, 2020
Power TrainCrash
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT AFTER SWITCHING THE TRANSMISSION SHIFTER TO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY DROVE FORWARD OVER A CURB, HIT SEVERAL TREES, AND A PARKING POLE. DURING THE CRASH THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED AWAY. NO INJURIES WERE REPORTED. A POLICE REPO…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT AFTER SWITCHING THE TRANSMISSION SHIFTER TO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY DROVE FORWARD OVER A CURB, HIT SEVERAL TREES, AND A PARKING POLE. DURING THE CRASH THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED AWAY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #11317078
16,800 miles · Mar 7, 2020
EnginePower Train
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVO…
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AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WITH THE EXPECTATION THAT IT WAS SAFE AND RELIABLE. REALLY DISAPPOINTED WITH CHRYSLER. I'VE OWNED JEEPS IN THE PAST THAT WERE GREAT AND LASTED FOREVER. THIS IS REALLY SOMETHING THAT CHRYSLER SHOULD CONSIDER RECALLING THE WHOLE MAKE/MODEL FOR. I'M AFRAID TO DRIVE ANYWHERE OR HAVE OTHER PEOPLE IN MY CAR. MY CAR IS A LIABILITY NOT A SAFE PASSENGER VEHICLE.
NHTSA ODI #11316728
30,500 miles · Mar 6, 2020
Power Train
I'VE BEEN GETTING THIS CAR SERVICED EVERY 2-3 MONTHS FOR THE SAME ISSUE SINCE I FIRST LEASED IT IN JULY 2018. I'VE BEEN SAYING IT'S A TRANSMISSION ISSUE, I GET IGNORED. MY CAR HAS STOPPED WORKING IN THE MIDDLE OF THE ROAD AND HIGHWAYS FOR THE ENTIRETY OF MY LEASE, IT HAPPENED AGAIN ON 3/1/2020 AND THE SERVICE DEPARTMENT FINALLY …
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I'VE BEEN GETTING THIS CAR SERVICED EVERY 2-3 MONTHS FOR THE SAME ISSUE SINCE I FIRST LEASED IT IN JULY 2018. I'VE BEEN SAYING IT'S A TRANSMISSION ISSUE, I GET IGNORED. MY CAR HAS STOPPED WORKING IN THE MIDDLE OF THE ROAD AND HIGHWAYS FOR THE ENTIRETY OF MY LEASE, IT HAPPENED AGAIN ON 3/1/2020 AND THE SERVICE DEPARTMENT FINALLY TOOK IT IN. AFTER ALMOST A WEEK OF NOT TOUCHING IT, THEY FINALLY TOOK A LOOK AT IT AND CONFIRMED THAT IT WAS THE TRANSMISSION. THEY NOW DON'T KNOW HOW LONG IT'S GOING TO TAKE TO FIX AND THEY WANT TO CHARGE ME OUT-OF-POCKET FOR A RENTAL CAR TO USE UNTIL THEY DECIDE TO FIX IT. THIS WAS A BRAND NEW VEHICLE THAT LEFT THE LOT WITH 0 MILES ON IT, I HAD TO GO THROUGH A RECALL AND COUNTLESS MOMENTS WHERE I WAS SCARED TO DRIVE IT, AND NO ONE BATTED AN EYELASH. THIS DEALERSHIP IS RUDE AND CARELESS, THEY JUST WANT TO MAKE MONEY OFF OF PEOPLE. I SHOULD NOT BE PAYING FOR A LEASED VEHICLE THAT IS CLEARLY DAMAGED. THIS LAST TIME THAT IT HAPPENED, I WAS GOING 35MPH ON A LOCAL ROAD AND THANK GOODNESS THERE WASN'T MANY DRIVERS AROUND AND NO ACCIDENTS OCCURED.
NHTSA ODI #11316590
16,300 miles · Mar 3, 2020
Engine
WE LEASED A 2018 JEEP COMPASS ON 02-27-2018 FROM DANBURY DODGE DEALERSHIP. WE STARTED TO HAVE PROBLEMS IN NOVEMBER 2019, ONLY GETTING 7 MILES PER GALLON, GOING FROM HEATER TO AC ON ITS OWN AND LOOSING ENTIRE DISPLAY SCREEN. TRIED TO GET INTO DEALERSHIP ON MANY OCCASIONS BUT WAS TOLD THEY HAD NO LONER SO WHEN THE DISPLAY SCREEN W…
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WE LEASED A 2018 JEEP COMPASS ON 02-27-2018 FROM DANBURY DODGE DEALERSHIP. WE STARTED TO HAVE PROBLEMS IN NOVEMBER 2019, ONLY GETTING 7 MILES PER GALLON, GOING FROM HEATER TO AC ON ITS OWN AND LOOSING ENTIRE DISPLAY SCREEN. TRIED TO GET INTO DEALERSHIP ON MANY OCCASIONS BUT WAS TOLD THEY HAD NO LONER SO WHEN THE DISPLAY SCREEN WAS LOST, I RENTED A CAR AND WENT FOR SERVICE AT DANBURY DODGE. WITHIN ONE HOUR THEY CALLED ME STATING THAT THE ENTIRE ENGINE HAD TO BE REPLACED. THAT IS A VERY SHORT TIME TO DETERMINE THIS, VEHICLE ONLY HAS 16,000 MILES ON IT. THE NEXT WEEK I WAS INFORMED THAT IT WAS FIXED. WHEN I DROVE IT HOME, I NOTICED A SOUND IN THE ENGINE AND A SHUTTERING THAT IT NEVER HAD. WHEN MY HUSBAND GOT HOME, HE LOOKED UNDER THE HOOD TO MAKE SURE THEY HAD PUT BACK ANTI FREEZE, WHICH THEY DID NOT, BUT ALSO FOUND THAT THEY LEFT A 3' TOOL THAT WAS LAYING ACROSS THE BATTERY! IF THIS HAD FALLEN IT WOULD HAVE HIT THE BATTERY CONNECTIONS AND CAUSED A FIRE. I AGAIN WENT DOWN TO THE DEALERSHIP WITH THIS NEW PROBLEM AND WAS TOLD THAT THE NEW ENGINE MIGHT NEED TO BE REPLACED. WE HAVE DONE RESEARCH ON THE 2018 JEEP COMPASSES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAFETY ISSUES WITH THE ENGINES AND ELECTRICAL PROBLEMS. THESE VEHICLES ACTUALLY CAN STOP RUNNING. THIS IS A HUGE SAFETY ISSUE ON ANY ROAD, ESPECIALLY ON THE HIGHWAY. I REQUESTED FROM THE DEALERSHIP AND THE JEEP CORPORATION TO BUY BACK THIS VEHICLE DUE TO THE NOW KNOWN SAFETY ISSUES. BOTH HAVE REFUSED. I TAKE CARE OF MY GRANDCHILDREN AND THIS REPRESENTS A HUGE ISSUE FOR OUR FAMILY. I CAN NOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES. I HAVE ARTICLE UPON ARTICLE STATING THE ENGINE PROBLEMS. I AM WILLING TO MAKE COPIES AND GET THEM TO YOU. WE HAVE TO SURRENDER THE VEHICLE AND TAKE A HIT ON THE REMAINING LEASE PAYMENTS. I NEED SOME HELP, PLEASE!
NHTSA ODI #11315862
21,000 miles · Mar 3, 2020
Unknown Or Other
THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH; (AFTER DOING SOME ONLINE INQUIRY SEE OTHER COMPLAINTS ABOUT THIS SAME THING HAPPENING): AFTER ACCELERATING, WHEN I GO TO TURN MY VEHICLE, MY VEHICLE WILL AUTOMATICALLY SHUT OFF AND MY PARKING BRAKE TURNS ON. THIS HAS HAPPENED ON MAJOR (HIGH TRAFFIC) ROADS EACH TIME AND PRESENTS A…
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THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH; (AFTER DOING SOME ONLINE INQUIRY SEE OTHER COMPLAINTS ABOUT THIS SAME THING HAPPENING): AFTER ACCELERATING, WHEN I GO TO TURN MY VEHICLE, MY VEHICLE WILL AUTOMATICALLY SHUT OFF AND MY PARKING BRAKE TURNS ON. THIS HAS HAPPENED ON MAJOR (HIGH TRAFFIC) ROADS EACH TIME AND PRESENTS A HUGE SAFETY CONCERN.
NHTSA ODI #11315764
18,000 miles · Mar 2, 2020
Engine
ENGINE SHUTS OFF WHILE DRIVING. SEEMS TO HAPPEN JUST AFTER USING BRAKES FOR RED LIGHT OR STOP SIGN. WHEN I ACCELERATE AFTER STOPPING THE ENGINE SHUTS OFF SHORTLY AFTER. EXTREMELY DANGEROUS AS IT CAN HAPPEN RIGHT IN THE MIDDLE OF AN INTERSECTION AFTER STOPPING FOR A RED LIGHT!!!! JUST STARTED DOING THIS YESTERDAY, AND IT HAPPENED…
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ENGINE SHUTS OFF WHILE DRIVING. SEEMS TO HAPPEN JUST AFTER USING BRAKES FOR RED LIGHT OR STOP SIGN. WHEN I ACCELERATE AFTER STOPPING THE ENGINE SHUTS OFF SHORTLY AFTER. EXTREMELY DANGEROUS AS IT CAN HAPPEN RIGHT IN THE MIDDLE OF AN INTERSECTION AFTER STOPPING FOR A RED LIGHT!!!! JUST STARTED DOING THIS YESTERDAY, AND IT HAPPENED TWICE. BOTH TIMES ON A SIDE STREET AFTER STOPPING FOR A STOP SIGN. I AM TAKING MY COMPASS IN THIS MORNING TO THE DEALERSHIP, AS I AM TERRIFIED TO DRIVE MY JEEP :(
NHTSA ODI #11315509
27,000 miles · Feb 27, 2020
Engine
A COUPLE OF DAYS DURING A WEEK'S TIME THE ENGINE WILL SHUT DOWN WHILE TAKING MY DAUGHTER TO SCHOOL IN THE MORNING AS I WAS TURNING ONTO THE MAIN ROAD OUT OF MY NEIGHBORHOOD. THE ENGINE SHUT OFF, THE STEERING BECAME DIFFICULT, AND THE PARKING BRAKE ENGAGED. A COUPLE DAYS AFTER THE SECOND TIME THE OIL PRESSURE LIGHT CAME ON FOR A …
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A COUPLE OF DAYS DURING A WEEK'S TIME THE ENGINE WILL SHUT DOWN WHILE TAKING MY DAUGHTER TO SCHOOL IN THE MORNING AS I WAS TURNING ONTO THE MAIN ROAD OUT OF MY NEIGHBORHOOD. THE ENGINE SHUT OFF, THE STEERING BECAME DIFFICULT, AND THE PARKING BRAKE ENGAGED. A COUPLE DAYS AFTER THE SECOND TIME THE OIL PRESSURE LIGHT CAME ON FOR A SECOND. I CHECK THE OIL AND IT WAS 3 QUARTS LOW. NO OTHER WARNING LIGHTS CAME ON. AFTER LOOKING FOR INFORMATION ON THE WEB I LEARNED THE ENGINE WAS LOW OR OUT OF OIL AND SHUTTING DOWN IS A SAFETY FEATURE AS IS ENGAGING THE EMERGENCY BRAKE IN TRAFFIC. I WASN'T DUE FOR AN OIL CHANGE FOR QUITE SOME TIME BASED ON JEEP'S RECOMMENDED SCHEDULE, BUT I WAS FORCED TO DO ONE SO THEY COULD VERIFY THE ISSUE. I AM CONCERNED FOR MY SAFETY, MY FAMILY'S, AS WELL AS OTHER DRIVERS AS I DO NOT KNOW WHEN THE CAR WILL SHUT IF I DON'T ACT LIKE I HAVE MY FIRST CAR FROM THE 1960'S AND HAD TO CHECK THE OIL WEEKLY.
NHTSA ODI #11311841
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗