NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports3,000 miles · Feb 26, 2020
Unknown Or Other
THE FIRST TIME THIS HAPPENED I WAS ON A CITY STREET IN SEATTLE MAKING A RIGHT HAND TURN AND MY JEEP STALLED OUT. I WAS UNABLE TO MOVE IT, NO LIGHTS CAME ON WITH ANY WARNING BEFORE IT HAPPENED. ON THE SECOND TRY THE JEEP STARTED AND I WAS ABLE TO DRIVE THE 2 HOURS HOME SAFELY. THE SECOND TIME I WAS ON A SIDE ROAD HAD JUST LEFT HO…
Read full complaint
THE FIRST TIME THIS HAPPENED I WAS ON A CITY STREET IN SEATTLE MAKING A RIGHT HAND TURN AND MY JEEP STALLED OUT. I WAS UNABLE TO MOVE IT, NO LIGHTS CAME ON WITH ANY WARNING BEFORE IT HAPPENED. ON THE SECOND TRY THE JEEP STARTED AND I WAS ABLE TO DRIVE THE 2 HOURS HOME SAFELY. THE SECOND TIME I WAS ON A SIDE ROAD HAD JUST LEFT HOME HEADING TO WORK. AGAIN, NO WARNINGS IT JUST STALLED OUT.I STARTED IT AND CONTINUED ON. TONIGHT THE LOW OIL PRESSURE LIGHT FLASHED QUICK AS I WAS GOING UP A HILL. I DECIDED TO GOOGLE WHAT WAS HAPPENING AND FOUND TONS OF POSTS WITH THE SAME ISSUE BEING CAUSED BY NO OIL. I CHECKED THE OIL AND IT WAS BONE DRY. I PURCHASED THE VEHICLE BRAND NEW 6 MONTHS AGO AND HAVE 3100 MILES ON IT. THIS IS A SAFETY ISSUE.
NHTSA ODI #11311759
20,000 miles · Feb 26, 2020
Back Over PreventionElectrical System
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NO…
Read full complaint
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #11311614
37,000 miles · Feb 26, 2020
EnginePower Train
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY…
Read full complaint
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
NHTSA ODI #11311557
39,000 miles · Feb 25, 2020
Engine
I GOT MY OIL CHANGED 2/24/2020. I HAVE HAD THE JEEP LESS THEN THREE MONTHS. THERE WAS ABSOLUTELY NO OIL ON THE DIPSTICK. THIS CAR BURNED THROUGH 5 QUARTS OF OILS IN 6,000 MILES.
NHTSA ODI #11311420
32,000 miles · Feb 16, 2020
Engine
WHILE DRIVING THE CAR ON THE MORNING OF FEBRUARY 16, 2020, MY VEHICLE ENGINE TURNED OFF WITHOUT WARNING WHILE TAKING A LEFT TURN AT APPROXIMATELY 10MPH. ONCE THE TURN WAS COMPLETE AND I PRESSED THE PEDAL TO ACCELERATE, THERE WAS NO RESPONSE. ALL ELECTRONICS WERE STILL ON, BUT THE SPEEDOMETER SHOWED 0MPH AND THE ENGINE WAS NOT RU…
Read full complaint
WHILE DRIVING THE CAR ON THE MORNING OF FEBRUARY 16, 2020, MY VEHICLE ENGINE TURNED OFF WITHOUT WARNING WHILE TAKING A LEFT TURN AT APPROXIMATELY 10MPH. ONCE THE TURN WAS COMPLETE AND I PRESSED THE PEDAL TO ACCELERATE, THERE WAS NO RESPONSE. ALL ELECTRONICS WERE STILL ON, BUT THE SPEEDOMETER SHOWED 0MPH AND THE ENGINE WAS NOT RUNNING. I ROLLED TO A STOP ON THE SHOULDER AND PRESSED THE IGNITION TO TURN OF THE ELECTRICAL SYSTEMS. WHEN PRESSING THE IGNITION TO RESTART THE VEHICLE, IT STRUGGLED TO START BUT WAS SUCCESSFUL. I CONTINUED MY COMMUTE TO WORK. IT IS EASY TO UNDERSTAND THE RISK ASSOCIATED WITH A TOTAL LOSS OF ENGINE POWER WHILE DRIVING ON PUBLIC STREETS. ESPECIALLY SINCE THE POWER STEERING WAS NOT FUNCTIONING EITHER. I STILL HAVE NO INDICATION OF WHAT CAUSED THE FAILURE AND WILL CONSULT MY LOCAL JEEP DEALER.
NHTSA ODI #11309498
34,000 miles · Feb 13, 2020
Service Brakes
STARTING ABOUT 4-5 MONTHS AGO, WHEN COMING TO A STOP OR TAKING OFF FROM A STOP (COULD BE A LIGHT OR STOP SIGN) THE PARKING BRAKE WOULD ACTIVATE ON ITS OWN, MAKING THE CAR STALL. SOMETIMES I CAN MAKE IT TO THE SIDE OF THE ROAD OTHER TIMES IT STOPS IN THE MIDDLE OF THE ROAD. THIS WOULD OCCUR ABOUT ONCE A MONTH RANGING FROM 5MPH…
Read full complaint
STARTING ABOUT 4-5 MONTHS AGO, WHEN COMING TO A STOP OR TAKING OFF FROM A STOP (COULD BE A LIGHT OR STOP SIGN) THE PARKING BRAKE WOULD ACTIVATE ON ITS OWN, MAKING THE CAR STALL. SOMETIMES I CAN MAKE IT TO THE SIDE OF THE ROAD OTHER TIMES IT STOPS IN THE MIDDLE OF THE ROAD. THIS WOULD OCCUR ABOUT ONCE A MONTH RANGING FROM 5MPH TO 15MPH. STARTED AT ABOUT 34K MILES. TAKES ABOUT 5-10 MINUTES TO GET PARKING BRAKE TO GO OFF AND GET THE CAR RUNNING AGAIN. NOW JUST OVER 50K MILES IT HAS OCCURRED 3 TIMES IN THE PAST WEEK. FIRST TIME WAS TURNING LEFT AT A MAJOR INTERSECTION, PARKING BRAKE ACTIVATED MID TURN AND THE CAR STALLED, LUCKILY WAS ABLE TO ROLL TO THE OTHER SIDE AND MADE IT TO THE SHOULDER. THEN IT HAPPENED THE NEXT DAY COMING UP TO A MAJOR INTERSECTION AS I WAS SLOWING DOWN TO COME TO A STOP. PARKING BRAKE ACTIVATED, CAR STALLED, GOT A TRANSMISSION WARNING THEN A CHECK ENGINE LIGHT. I WAS STALLED AT THE LIGHT FOR APPROX. 5 MINUTES BEFORE GETTING THE PARKING BRAKE TO TURN OFF AND THE CAR TO START. IMMEDIATELY CALLED THE DEALER (CRESTVIEW FL DOGE JEEP RAM) AND WAS ADVISED TO BRING IT IN. DROPPED THE CAR OFF THAT EVENING. WAS ADVISED THE NEXT DAY MY OIL LEVEL WAS LOW AND THIS CAUSED EVERYTHING TO HAPPEN, BUT THEY COULDN'T DUPLICATE THE PARKING BRAKE ACTIVATING ON ITS OWN. ADVISED TO BRING BACK IF IT HAPPENS AGAIN. OCCURRED AGAIN DRIVING DOWN A SIDE ROAD AT ABOUT 20MPH 3 DAYS AFTER BEING AT THE DEALERSHIP. CAR IS SET TO GO BACK TO THE DEALERSHIP TOMORROW. HAVE ALSO FILED A COMPLAINT WITH JEEP, CURRENTLY WAITING FOR A RESPONSE. I'M SCARED FOR MY FAMILY/MYSELF/OTHERS ARE GOING TO BE SERIOUSLY INJURED WHEN THIS OCCURS AT A HIGHER RATE OF SPEED. THIS IS MY DAILY DRIVING VEHICLE AND I DRIVE ABOUT 30 MILES ONE WAY TO WORK ON MAJOR HIGHWAYS.
NHTSA ODI #11308937
6,000 miles · Feb 11, 2020
Unknown Or Other
I HAVE A 2018 JEEP COMPASS WHEN I DID MY OIL CHANGE ON 1/4/2020 I TOLD THEM MY CAR HAD STOPPED ON ME WHILE I WAS GOING 25MPH ON THE ROAD AND SUDDENLY STOPPED. PER PERSON THAT SERVICE MY CAR IT WAS DUE TO AN OIL CHANGE, I ASKED IF THEY CAN STILL CHECK THE CAR OUT. AFTER A WEEK OF DOING AN OIL CHANGE THE CAR HAD THE SAME PROBLEM W…
Read full complaint
I HAVE A 2018 JEEP COMPASS WHEN I DID MY OIL CHANGE ON 1/4/2020 I TOLD THEM MY CAR HAD STOPPED ON ME WHILE I WAS GOING 25MPH ON THE ROAD AND SUDDENLY STOPPED. PER PERSON THAT SERVICE MY CAR IT WAS DUE TO AN OIL CHANGE, I ASKED IF THEY CAN STILL CHECK THE CAR OUT. AFTER A WEEK OF DOING AN OIL CHANGE THE CAR HAD THE SAME PROBLEM WHEN I TAKE IT TO THE DEALER THEY BLAME IT ON THE CAR NEEDING AN OIL CHANGE, KEEP IN MIND THAT MY NEXT OIL CHANGE IS DUE UNTIL 10,000 I CURRENTLY HAVE 8,238 MILES ON THE CAR. CHAMPION DEALER IN THE CITY OF DOWNEY CA AND CHRYSLER SEEM LIKE THEY DO NOT WANT TO HELP ME FIND OUT WHAT'S WRONG ON MY CAR. I WILL PROVIDE SCREENSHOTS OF AN EMAIL I HAVE WITH CHRYSLER. PLEASE ADVICE ME ON THIS PROBLEM AND WHAT DO YOU RECOMMEND FOR ME TO DO. THANK YOU.
NHTSA ODI #11308436
12,000 miles · Feb 9, 2020
Unknown Or Other
AIR CONDITIONING SUDDENLY STARTS BLOWING HOT AIR. DOES NOT RESOLVE BY TURNING THE CAR OFF AND ON AGAIN. RESOLVES ON ITS OWN AFTER SEVERAL HOURS. THIS HAS HAPPENED AT LEAST 4 TIMES.
NHTSA ODI #11308091
1,700 miles · Feb 7, 2020
Electrical SystemEngine
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT WAS DISPLAYED ON SEVERAL OCCASIONS. THIS WOULD OCCUR WHEN 2 QUARTS OF OIL HAD BEEN USED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER THE VEHICLE WAS DIAGNOSED STAT…
Read full complaint
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT WAS DISPLAYED ON SEVERAL OCCASIONS. THIS WOULD OCCUR WHEN 2 QUARTS OF OIL HAD BEEN USED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER THE VEHICLE WAS DIAGNOSED STATED BATTERY WAS IN CHARGE MODE BUT IT WAS NOT FIXED. THE CONTACT WAS CONCERNED OF AN EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.*DT*JB *DT CONSUMER STATED START/STOP READY MODE DOES NOT WORK.*JB*DT*JB
NHTSA ODI #11307779
23,813 miles · Feb 6, 2020
Fuel/propulsion System
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE, THE FUEL TANK WOULD NOT ALLOW FOR MORE THAN A HALF TANK OF FUEL TO BE ADDED.. THE CONTACT STATED THAT SHORTLY AFTER, THE LOW FUEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA CHRYSLER JEEP DODGE RAM LOCATED AT 10807 I-10,…
Read full complaint
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE, THE FUEL TANK WOULD NOT ALLOW FOR MORE THAN A HALF TANK OF FUEL TO BE ADDED.. THE CONTACT STATED THAT SHORTLY AFTER, THE LOW FUEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA CHRYSLER JEEP DODGE RAM LOCATED AT 10807 I-10, SAN ANTONIO, TX 78230, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN FUEL TANK COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 23,813.
NHTSA ODI #11307521
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗