2018 Jeep Compass

WHILE DRIVING MY JEEP COMPASS, THE ENGINE WILL RANDOMLY SHUT DOWN/STALL. THE LAST INCIDENT OCCURRED WHILE CROSSING RAILROAD TRACKS. THE ENGINE SHUTS DOWN DUE TO LOW ENGINE PRESSURE AS A SAFETY FEATURE TO PREVENT DAMAGE TO THE ENGINE (INFORMATION FROM THE DEALERSHIP). HOWEVER, THE ENGINE SHUTTING DOWN/STALLING IS ACTUALLY CREATING A HAZARD. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS AND THE VEHICLE IS A 2018 (2 TIMES WHILE ON MULTI LANE HIGHWAYS AND 1 TIME WHOLE CROSSING RAILROAD TRACKS). THE DEALER SOLUTION IS THAT THE OIL NEEDS TO BE CHECKED PRIOR TO EVERY OPERATION TO ENSURE IT IS WITHIN OPERATING LEVELS WHICH IS COMPLETELY UNACCEPTABLE. THE DEALERSHIP ALSO STATED THAT BURNING 1 QUART OF OIL / 4000 MILES IS WITHIN TOLERANCE FOR THE ENGINE IN THE VEHICLE. ALSO UNACCEPTABLE. I'M JUST LUCKY I WASN'T TRANSPORTING CHILDREN IN THE VEHICLE DURING ANY OF THE INCIDENTS (PART OF MY JOB TO TRANSPORT CHILDREN USING MY PERSONAL VEHICLE). CURRENTLY JEEP PROVIDES NO REMEDY FOR THE ISSUE OTHER THAN TO CONSTANTLY CHECK THE OIL. MY CONCERN IS WHAT WILL THEIR RESPONSE BE WHEN SOMEONE STALLS ON A RAILROAD TRACK WITH AN ONCOMING TRAIN?

I LEFT MY HOUSE AND DROVE ABOUT A MILE DOWN THE ROAD. I STOPPED AT A STOP SIGN AND AS I WENT TO PROCEED ONTO AN EXTREMELY BUSY ROAD MY 2018 JEEP COMPASS COMPLETELY SHUT DOWN. IT WOULDN'T MOVE AND TOLD ME TO SHIFT GEARS THEN PRESS THE BRAKE AND START BUTTON. MULTIPLE ATTEMPTS WOULD NOT RESTART THE CAR. EVEN THOUGH I PUT IT INTO PARK, THE D ON THE SHIFTER WAS FLASHING AND A MESSAGE ON THE DASHBOARD SAID THAT IT HAD TO BE IN PARK TO START...EVEN THOUGH IT WAS IN PARK. IT TOOK BETWEEN 5-7 MINUTES TO FINALLY START RUNNING, BUT GAVE NO INDICATION OF WHAT THE ISSUE WAS, NO WARNING LIGHTS OR ANYTHING. I WAS ABLE TO DRIVE A MILE TO MY DESTINATION WITHOUT ANY ISSUE, BUT WAS MOMENTARILY IN FEAR FOR MY LIFE AS THE ENGINE SHUT DOWN WITH NO NOTICE. UPON FURTHER INVESTIGATION, I IMMEDIATELY MADE AN APPOINTMENT AT THE DEALERSHIP TO HAVE IT CHECKED OUT.THE MAN WHO HELPED WE WHEN I GOT THERE SAID HE THOUGHT HE KNEW WHAT THE ISSUE WAS. HE SHOWED ME THAT THERE WAS HARDLY ANY OIL ON THE DIPSTICK. I REALIZE I WAS ABOUT 800 MILES PAST THE 5000 MILE OIL CHANGE, AND THEY TOLD ME THAT JEEP SAID IT WAS ACCEPTABLE TO BURN A QUART OF OIL EVERY 2000 MILES. THIS SEEMS EXCESSIVE TO ME AND EVERY MECHANIC THAT I'VE TALKED TO. I HAVE READ THAT THE ENGINE WAS DESIGNED TO SHUT OFF WHEN OIL IS LOW AND CHRYSLER CONFIRMED THAT. HOW DOES THIS PASS TESTING? THERE IS NO WARNING LIGHT AT ALL AND CHANCES ARE THAT YOU WILL DIE OR BE SERIOUSLY INJURED IF YOUR CAR JUST SHUTS OFF IN TRAFFIC. I AM GENUINELY CONCERNED FOR MY LIFE AND THE LIVES AND SAFETY OF OTHERS WHILE HAVING THESE FAULTY VEHICLES ARE ON THE ROAD. THERE NEEDS TO BE A RECALL ASAP AND ENGINES NEED TO BE REPLACED WITH ONES THAT DON'T BURN THROUGH FUEL LIKE THIS. HUNDREDS OF PEOPLE HAVE REPORTED THE SAME ISSUE ONLINE. *TR

FOUR DIFFERENT TIMES THE CAR HAS SUDDENLY SHUT DOWN WHILE DRIVING IN TRAFFIC EVERYTHING SHUT DOWN AND PARKING BRAKE CAME ON. HARD TO RESTART AND GET PARKING BRAKE OFF TO GET OUT OF THE MIDDLE OF THE ROAD AND TRAFFIC. FIRST TIME AT 11,900 MILES.. NO WARNING. OIL HAS BEEN LOW TWO OF THE TIMES WHEN TAKEN TO SERVICE CENTER BUT NO WARNING LIGHTS CAME ON. HAPPENED AGAIN AT 18,000 & 22,000 MILES CURRENTLY HAVE 23,000 MILES. *TR

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 35 MPH. THE VEHICLE WAS TOWED TO COMMONWEALTH DODGE RAM (6408 PRESTON HWY, LOUISVILLE, KY 40219 (502)785-8360), TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TRANSMISSION CONTROL MODULE WAS REPLACED BUT FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,468. *BF*JB

I PURCHASED THE CAR BRAND NEW. SINCE THE BEGINNING IT WAS BURNING/LEAKING OIL AS I WAS OFTEN TOLD, BUT CAR SHOULDN'T DO THAT. YET DEALERSHIP NEITHER OTHER OIL CHANGE PLACES NEVER CHECKED MY VEHICLE FOR ADDITIONAL ISSUES. RECENTLY IT GOT VERY BAD AND I WENT TO A DIFFERENT DEALERSHIP AND THOUGHT MAYBE THERE THEY WILL CHECK. THEY DID SOME SPECIAL PROCEDURE AND FOUND THERE IS CRACKS IN THE ENGINE THAT ARE CAUSING THE OIL ISSUE AND MAY CAUSE VEHICLE SHUT DOWN AND CRASH. THEY SAID IT IS MANUFACTURER ISSUE AND IT WAS FAULTY ENGINE PUT IN. MY CAR IS JUST LITTLE OVER 1.5 YEAR OLD BUT BECAUSE I DRIVE A LOT UNFORTUNATELY WARRANTY DOESN'T COVER IT AND THERE IS SOMEHOW NO RECALL ON IT. HOW IS IT POSSIBLE THERE IS NO RECALL FOR SUCH A MAJOR ISSUE? EHHH... PLEASE FEEL FREE TO REACH OUT TO ME OR DEALERSHIP WITH ANY ADDITIONAL QUESTIONS. OR I CAN SEND DIAGNOSIS DOCUMENTS.

I OWN A MANUAL 2018 JEEP COMPASS WITH AROUND 14,000 MILES. THIS HAS HAPPENED TWICE NOW. I NOTICED, AND NOT SURE IF IT IS A COINCIDENCE OR NOT, AFTER THE CAR HAS IDLED A BIT. EACH TIME THE CAR MAKES A TERRIBLE RATTLING NOISE. THE CAR LOSES POWER, HAS NO PICK UP, GOES LIMP. IT IS A MANUAL, AND WHEN I PUT IT IN 1ST OR 2ND GEAR, IT WILL NOT GO ABOVE 2RPMS ON THE DIAL. I USUALLY SHIFT WHEN IT GETS TO 3. NO WARNING LIGHTS OF ANY KIND COME ON. I MANAGED TO GET IT NOT TO STALL ON THE HIGHWAY, BUT BOTH TIMES I HAVE NOT HAD TO STOP AT A LIGHT OR ANYTHING. BOTH TIMES I LET IT SIT OVERNIGHT, AND IT WAS FINE IN THE MORNING. AFTER THE FIRST TIME I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING. I HAVE CONTACTED CHRYSLER AND HAVE A CASE NUMBER.

THE FUEL HAND IS INACCURATE I HAD A HALF A TANK OF GAS STARTED IT AND IT RANDOMLY SAID I HAD 423 MILES TO E WHICH IT HAS NEVER SAID NOT EVEN WITH A FULL TANK OF GAS EVER SINCE THEN IT'S LIKE IT DRINKS THE GAS IT'S SUPPOSED TO BE GETTING MORE THAN 120 MILES A TANK A GAS EVERY TWO DAYS I HAVE TO PUT GAS IN IT OR THE GAS HAND IS LYING. WHEN DRIVING SOMETIMES IT FEELS LIKE SOMETHING KICKS IT IN THE REAR IT DOESN'T ALWAYS DO THAT BUT IT'S OCCASIONALLY AND I'M CONCERNED THAT MAYBE SOMETHING IS WRONG WITH THE TRANSMISSION THERE'S ONLY 46,000 MILES ON IT I'VE NEVER HAD A VEHICLE THAT AT LEAST ONCE A WEEK IT FEELS LIKE SOMETHING KICKS IT OR HITS IT IN THE REAR BEFORE IT TAKES OFF IT GETS UP TO 6 OR 7 SOMETIMES BEFORE IT WILL EVEN CHANGE GEARS WHEN I TAKE IT TO THE GARAGE THEY SAY NOTHING IS WRONG OR THEY CHANGED THE AIR FILTER.

PURCHASED 2018 JEEP COMPASS TRAILHAWK SPORT WHICH NOW AS APPROX. 28,000 MILES. AT APPROX. THE ONE-YEAR MARK OF OWNERSHIP, THE JEEP STARTED EXPERIENCING SIGNIFICANT ISSUES WITH THE AUTO START/STOP FEATURE AND BACK-UP CAMERA. WITH REGARD TO THE FIRST, THE VEHICLE WILL BE STOPPED AT A STOP SIGN, INTERSECTION, ETC. AND THE ENGINE WILL TURN OFF (AUTO START/STOP FEATURE), HOWEVER, THE ENGINE WILL NOT TURN BACK ON AT TIMES. THIS IS AN INTERMITTENT PROBLEM AND UNKNOWN WHAT IT RESOLVES TO SPECIFICALLY. ON OCCASION WHEN THIS FAULT OCCURS, THE VEHICLE WILL DISPLAY THE AUTO START/STOP LIGHT ON THE DASH WITH AN EXCLAMATION POINT NEXT TO IT. IN THE OWNER'S MANUAL IT ADVISES THE VEHICLE SHOULD BE TAKEN TO THE DEALERSHIP FOR DIAGNOSTICS. OWNER HAS TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WITHOUT ANY EXPLANATION OR REMEDY. DEALERSHIPS HAVE ADVISED THEY ARE UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM AND UNABLE TO REPLICATE IT. THE BACK-UP SCREEN IS ALSO AN INTERMITTENT ISSUE. ON OCCASION IT WILL WORK WHEREAS OTHER TIMES IT WILL SIMPLY DISPLAY A BLACK/DARK SCREEN. THE TEXT "CHECK ALL SURROUNDINGS" STILL DISPLAYS ON THE BLACK SCREEN. MOST RECENTLY, HOWEVER, OWNER OBSERVED THE SCREEN SHOWING "CAMERA SYSTEM UNAVAILABLE" WITH THE BLACK SCREEN. JEEP'S WARRANTY PROVIDER/ADMINISTRATOR HAS BEEN EXTREMELY UNRESPONSIVE IN RESOLVING THE AUTO START/STOP ISSUE. IN MANY CASES, WE AREN'T EVEN RECEIVING ACKNOWLEDGEMENT OF THE VIDEOS/PICTURES WE ARE SENDING IN TO THEIR EMAIL. AS OF LATE MARCH, OWNER IS RECEIVING A NEW BACK-UP CAMERA AFTER HAVING JUST DRIVEN THE JEEP TO A DEALER AND REQUESTING REPLACEMENT. OWNER IS CONSISTENTLY BEING TOLD TO TAKE THE JEEP INTO A DEALERSHIP, AS THE PROBLEM OCCURS, BUT DEALERSHIPS CANNOT FIGURE OUT THE AUTO START/STOP ISSUE. OWNER IS BECOMING FEARFUL IN DRIVING VEHICLE AS IT SEEMS UNRELIABLE IN OPERATING PROPERLY.

CAR STALLED 4 TIMES IN THE LAST MONTH WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. THIS IS JUST ANOTHER PROBLEM WITH THIS VEHICLE. IT'S ALSO BEEN IN THE SHOP MULTIPLE TIMES FOR DRIVETRAIN ISSUES. VEHICLE IS A LEMON.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE OIL LEVEL WAS CHECKED. THE OIL LEVEL WAS WITHIN SAFE VEHICLE OPERATING RANGE. THE OIL LIGHT WAS RESET. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. ADDITIONALLY, THE CONTACT STATED THAT THE ESS (ENGINE STOP-START) FUNCTION WAS INOPERABLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO MEADOR DODGE CHRYSLER JEEP RAM LOCATED AT (9501 SOUTH FWY, FORT WORTH, TX 76140) AND SOUTHWEST CHRYSLER DODGE JEEP RAM LOCATED AT (2235 N MAIN ST, CLEBURNE, TX 76033) WHERE THE CONTACT WAS INFORMED THAT AN OIL CONSUMPTION TEST WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.