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2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

What owners actually said

1,638 reports
87,000 miles · Dec 11, 2024
Electrical SystemEngine And Engine Cooling

The contact owns a 2019 Jeep Cherokee. The contact stated that there was oil leaking from the vehicle. The contact stated that the 4-WD warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that oil was leaking from the oil pan. The vehicle was not repaired. The contact called Drivers V…

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The contact owns a 2019 Jeep Cherokee. The contact stated that there was oil leaking from the vehicle. The contact stated that the 4-WD warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that oil was leaking from the oil pan. The vehicle was not repaired. The contact called Drivers Village (5885 Cir Dr E, Cicero, NY 13039) and Maguire Chrysler Dodge Jeep Ram of Syracuse (959 Hiawatha Blvd W, Syracuse, NY 13204). The manufacturer was not contacted. The failure mileage was approximately 87,000.

NHTSA ODI #11630043

Mileage unknown · Dec 8, 2024
Engine

My engine just went out without warning. Haven’t had it for a full year and it went out. I was driving to work and my car wouldn’t go above 50 and it started to jerk so I had to pull over and it was smoking from the hood. I had oil in my vehicle so I don’t understand how this happened on a new vehicle I just purchased.

NHTSA ODI #11629479

Mileage unknown · Dec 6, 2024
Electrical SystemUnknown Or OtherVehicle Speed Control

While the car was in motion, the car slowed almost to a complete stop & the check engine light came on, along with the alert “Service Electronic Stability Control”. When pressing on the gas, almost no power was present. Vehicle barely moves. This has happened several times in the last 4 weeks. The first time on 11/12/2024, the m…

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While the car was in motion, the car slowed almost to a complete stop & the check engine light came on, along with the alert “Service Electronic Stability Control”. When pressing on the gas, almost no power was present. Vehicle barely moves. This has happened several times in the last 4 weeks. The first time on 11/12/2024, the most recent time 12/4/2024.The throttle was replaced, but the incident repeated. The vehicle also occasionally rolls when it is put in park.

NHTSA ODI #11629144

Mileage unknown · Dec 5, 2024
Electrical SystemExterior LightingForward Collision Avoidance

This car completely shut off while on the highway. Computer change out. Seals on the hatch leaking water. Should be recalled -this was problem before and sold me the vehicle. Glitches in the drive- pauses or jumps speed. Now issues with radiator. It’s crap.

NHTSA ODI #11629066

69,000 miles · Dec 2, 2024
Service Brakes, Hydraulic

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several warning lights illuminated. In addition, the contact stated that the steering wheel failed to function as intended. The contact stated that the steering wheel was firm, and the vehicle was difficult to ste…

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The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several warning lights illuminated. In addition, the contact stated that the steering wheel failed to function as intended. The contact stated that the steering wheel was firm, and the vehicle was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

NHTSA ODI #11628413

Mileage unknown · Nov 29, 2024
Engine

Vehicle was purchased used with an aftermarket warranty. At around 120,000 miles vehicle start stop would intermittently quit working. Vehicle has always had a gear shift hard when accelerating quickly. Currently needs an engine replacement after check engine light came on first it said the code was for auxiliary cooling system,…

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Vehicle was purchased used with an aftermarket warranty. At around 120,000 miles vehicle start stop would intermittently quit working. Vehicle has always had a gear shift hard when accelerating quickly. Currently needs an engine replacement after check engine light came on first it said the code was for auxiliary cooling system, planned to take it to get checked out the following day but while on the way there it sounded like something popped and the vehicle was running rough and when turned off didnt want to start back up. Was informed that an engine replacement was required. That would be $14000 to fix unless my warranty covers it which I am still a month later waiting for the engine to be torn down so waranty can see point of failure. It seems like 2019 Jeep Cherokees are becoming known for engine issues which is far from being fair to the typical consumer. Something needs to be done to help us out.

NHTSA ODI #11627917

60,935 miles · Nov 27, 2024
Engine And Engine CoolingFuel System, Gasoline

The contact owns a 2019 Jeep Cherokee. The contact stated the vehicle was hesitating while starting the vehicle and was jerking into gear while shifted into drive(D). The contact stated that the failure also occurred while stopped at a traffic signal. The contact stated that while depressing the accelerator pedal, the hesitated …

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The contact owns a 2019 Jeep Cherokee. The contact stated the vehicle was hesitating while starting the vehicle and was jerking into gear while shifted into drive(D). The contact stated that the failure also occurred while stopped at a traffic signal. The contact stated that while depressing the accelerator pedal, the hesitated and then lurched forward. The contact stated that the vehicle also lost motive power and almost stalled while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed and it was determined that the fuel pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the check engine warning was illuminated. The contact returned the vehicle to the same dealer to be diagnosed and was informed that the purge solenoid and purge hose needed to be replaced. The vehicle was repaired. The contact stated that after retrieving the vehicle, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 60,935.

NHTSA ODI #11627736

Mileage unknown · Nov 26, 2024
Power TrainSuspension

Hello, the 2019 Jeep Cherokee that I have has a cracked rear differential and no accident that the vehicle was in could’ve caused. I also know another person personally that has the same year make, and model as me that has the exact same problem of a cracked rear differential. Also, after talking to a mechanic in our local area…

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Hello, the 2019 Jeep Cherokee that I have has a cracked rear differential and no accident that the vehicle was in could’ve caused. I also know another person personally that has the same year make, and model as me that has the exact same problem of a cracked rear differential. Also, after talking to a mechanic in our local area, who stated he sees cracked rear differentials in Jeep Cherokees A lot more than he thinks he should and is surprised there’s no recalls on it. The safety concern has led me to decide to get rid of the car since I am concerned there should be a recall on this part of the Jeep Cherokee, but there is not, and I feel other recalls could be overlooked as well. Also, after some research online, I see there are many cases of the same cracked rear differential in the jeep Cherokee, especially in and around the year of 2019. There was no specific incident that happened to report on. I could hear a noise so we’ve had three mechanics/appraisers people look at it. All quote around $3,000 to repair. Also, all say this kind of crack is unsafe to drive.

NHTSA ODI #11627398

Mileage unknown · Nov 23, 2024
Power Train

While unloading groceries from the rear of the vehicle that was in park and turned off the vehicle started rolling backwards down the gradual slope of our driveway. Thankfully it was rolling slowly enough that I was able to grab my spouse and pull her to a safe position while we watched the vehicle roll into the street. Since t…

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While unloading groceries from the rear of the vehicle that was in park and turned off the vehicle started rolling backwards down the gradual slope of our driveway. Thankfully it was rolling slowly enough that I was able to grab my spouse and pull her to a safe position while we watched the vehicle roll into the street. Since then we have set the auto parking brake to engage whenever the vehicle is turned off. Recently the service 4wd light has come on. The vehicle just passed 60k miles and it appears that Jeep Cherokees have had a history of issues with their PTUs and it appears they continue to with the model we have as well.

NHTSA ODI #11626982

Mileage unknown · Nov 21, 2024
Unknown Or Other

While idling in my child's school drop off line, I was in park with car running, I stepped on the brake to put the car into gear to move forward and the car stalled and wouldn't start back up until about 1-2 minutes later. No lights were lit up once I restarted the car. This happened one other time and we thought it was the batt…

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While idling in my child's school drop off line, I was in park with car running, I stepped on the brake to put the car into gear to move forward and the car stalled and wouldn't start back up until about 1-2 minutes later. No lights were lit up once I restarted the car. This happened one other time and we thought it was the battery, but not we are rethinking it wasn't the battery.

NHTSA ODI #11626643

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.