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2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

What owners actually said

1,638 reports
5,000 miles · Jul 31, 2019
Power Train

TAKARA RECALL WHEN CAR IS BEGINNING TO ACCELERATE, THE CAR JERKS AND STALLS . SOMETIMES YOU CAN FEEL THE JERK THROUGHOUT THE ENTIRE CAR. ESPECIALLY WHEN STOPPED AT A RED LIGHT. WHEN YOU START TO ACCELERATE THE CAR YOU CAN SEE THE RPM GO FROM 1 TO 3 IMMEDIATELY. THEN A COMPLETE JERK OF THE VEHICLE. HAVE TAKEN VEHICLE TO DE…

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TAKARA RECALL WHEN CAR IS BEGINNING TO ACCELERATE, THE CAR JERKS AND STALLS . SOMETIMES YOU CAN FEEL THE JERK THROUGHOUT THE ENTIRE CAR. ESPECIALLY WHEN STOPPED AT A RED LIGHT. WHEN YOU START TO ACCELERATE THE CAR YOU CAN SEE THE RPM GO FROM 1 TO 3 IMMEDIATELY. THEN A COMPLETE JERK OF THE VEHICLE. HAVE TAKEN VEHICLE TO DEALERSHIP. CHRYSLER HAS RAN CODES TO TRY TO DETERMINE THE PROBLEM. IT COMES BACK AS NOTHING IS WRONG. I HAVE READ OVER THOUSANDS OF REVIEWS ONLINE ABOUT THIS EXACT SAME ISSUE AND NO ONE KNOWS EXACTLY WHAT IS GOING ON. THIS IS A SAFETY ISSUE.

NHTSA ODI #11240873

2,000 miles · Jul 31, 2019
Engine

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP (LOCATED AT 1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718) 979-0934) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABL…

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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP (LOCATED AT 1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718) 979-0934) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THE FIRST VISIT. THE SECOND TIME THE VEHICLE WAS BROUGHT IN THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE OIL PUMP, BUT NO REPAIRS WERE MADE. ON THE THIRD VISIT, THE OIL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. ON THE FOURTH VISIT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

NHTSA ODI #11240818

2,995 miles · Jul 26, 2019
Engine

WHEN SLOWING TO A STOP, MY CAR'S ENGINE SHUT OFF AND THE CAR DISPLAYED THE BATTERY WARNING LIGHT. I WAS ABLE TO RESTART THE CAR WITHOUT ISSUE AFTER A FEW SECONDS.

NHTSA ODI #11235057

14,000 miles · Jul 25, 2019
Service Brakes

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED AND TRAVELED TO THE FLOORBOARD. ADDITIONALLY, BRAKE FLUID LEAKED FROM THE REAR DRIVER'S SIDE WHEEL AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TRANSWEST CHRYSLER DODGE JEEP RAM (2720 6TH ST, LIMON…

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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED AND TRAVELED TO THE FLOORBOARD. ADDITIONALLY, BRAKE FLUID LEAKED FROM THE REAR DRIVER'S SIDE WHEEL AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TRANSWEST CHRYSLER DODGE JEEP RAM (2720 6TH ST, LIMON, CO 80828, (719) 775-2881) WHERE IT WAS DIAGNOSED THAT THE BLEED SCREW WAS LOOSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11234891

4,000 miles · Jul 24, 2019
Electrical System

IGNITION NOT STARTING AT ALL WHILE PUSHING STARTER BUTTON AND PRESSING BRAKE PEDAL. JEEP HAS BEEN IN THE SHOP SEVERAL TIMES. KEY FOBS REPLACED, STARTER BUTTON REPLACED AND RECEIVER HUB REPLACED. JEEP CONTINUES TO HAVE THIS PROBLEM INTERMITTENTLY OVER THE LAST 6 MONTHS.

NHTSA ODI #11234620

34,000 miles · Jul 24, 2019
Engine

CAR TURNED OFF WHILE DRIVING DUE TO LOW OIL PRESSURE. THE VEHICLE WAS ONLY4,000 MILES INTO THE OIL CHANGE. NO WARNING THE CAR WAS TURNING OFF, AND I WAS IN THE MIDDLE OF A VERY BUSY ROAD WHEN IT TURNED OFF. THIS DESIGN IS A FLAW AND ONE THAT WILL CAUSE SERIOUS ACCIDENTS.

NHTSA ODI #11234609

13,000 miles · Jul 24, 2019
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control

JEEP DOES NOT ACCELERATE PROPERLY. STILL HAS OTHER ISSUES STATED IN OTHER COMPLAINT; GRINDING, LURCHING. THIS CAR IS A FAIL. FILED A LEMON CLAIM THAT WAS IGNORED AND AM ABOUT TO RE FILE FOR ALL THE OTHER PROBLEMS OCCURRING. I CAN'T USE CRUISE CONTROL BECAUSE THE RPMS GET WAAAY TOO HIGH FOR ME TO TRUST. THE HILLS BETWEEN PAYSON A…

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JEEP DOES NOT ACCELERATE PROPERLY. STILL HAS OTHER ISSUES STATED IN OTHER COMPLAINT; GRINDING, LURCHING. THIS CAR IS A FAIL. FILED A LEMON CLAIM THAT WAS IGNORED AND AM ABOUT TO RE FILE FOR ALL THE OTHER PROBLEMS OCCURRING. I CAN'T USE CRUISE CONTROL BECAUSE THE RPMS GET WAAAY TOO HIGH FOR ME TO TRUST. THE HILLS BETWEEN PAYSON AZ AND SHOW LOW AZ ARE TOO MUCH FOR THE COMPUTER TO MANAGE, I'M WORRIED THE ENGINE WILL BLOW. AIR BAGS DID NOT DEPLOY WHEN I WAS REAR ENDED. NOW I KNOW WHY. THEY ARE RECALLED. THIS IS A DEATH TRAP I AM PAYING 32K FOR, AND I AM LIVID. I WILL NEVER BUY JEEP AGAIN.

NHTSA ODI #11234532

4,000 miles · Jul 22, 2019
Unknown Or OtherFire

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE APPROXIMATELY 5 MINUTES LATER SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. NO FLAMES WERE PRESENT BUT SEVERAL PARTS UNDER THE HOOD HAD MELTED. NO FURTHER INFORMATION WAS AVAILABLE. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VE…

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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE APPROXIMATELY 5 MINUTES LATER SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. NO FLAMES WERE PRESENT BUT SEVERAL PARTS UNDER THE HOOD HAD MELTED. NO FURTHER INFORMATION WAS AVAILABLE. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS THE TOWED TO THE LOCAL DEALER ATLANTIC JEEP (555 SUNRISE WHY, WEST ISLIP NY). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. *DT*JB*DT *TR

NHTSA ODI #11233900

Mileage unknown · Jul 20, 2019
EngineFuel/propulsion SystemService Brakes

THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVER…

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THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.

NHTSA ODI #11233529

Mileage unknown · Jul 20, 2019
EngineFuel/propulsion SystemService Brakes

THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVER…

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THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.

NHTSA ODI #11233528

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.