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2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

What owners actually said

1,638 reports
17,600 miles · Oct 19, 2019
EnginePower TrainUnknown Or Other

I JUST PURCHASED THIS VEHICLE 3 DAYS AGO WITH 17,600 MILES. , I HAVE BEEN EXPERIENCING THE VEHICLE CUT OFF WHEN AT A STOPPED POSITION EVEN IF THE GEARS ARE IN DRIVE. TODAY I ATTEMPTED TO TURN ON THE VEHICLE BUT SHOWED NO SIGN OF POWER, I WAITIED AND TRIED AGAIN. ONCE I GOT THE VEHICLE TO RUN THE CHECK ENGINE LIGHT CAME ON. I DO …

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I JUST PURCHASED THIS VEHICLE 3 DAYS AGO WITH 17,600 MILES. , I HAVE BEEN EXPERIENCING THE VEHICLE CUT OFF WHEN AT A STOPPED POSITION EVEN IF THE GEARS ARE IN DRIVE. TODAY I ATTEMPTED TO TURN ON THE VEHICLE BUT SHOWED NO SIGN OF POWER, I WAITIED AND TRIED AGAIN. ONCE I GOT THE VEHICLE TO RUN THE CHECK ENGINE LIGHT CAME ON. I DO KNOW THERE WAS A RECALL FOR THIS EXACT SAME ISSUE AND MY VEHICLE SEEMS TO NOT HAVE BEEN REPAIRED.

NHTSA ODI #11269499

4,000 miles · Oct 18, 2019
Power Train

I GOT MY CAR MID JUNE AND AFTER PUTTING ON ABOUT 4000 MILES I STARTED HEARING AND FEELING SOME STRANGE THINGS WITH THE TRANSMISSION. HERE IS LIST OF THE ISSUES I'M EXPERIENCING: AFTER STARTING MY CAR & PUTTING IT INTO GEAR (DRIVE), I DRIVE ABOUT 200 TO 500 FT (AT A MAX SPEED OF 30MPH) AND I HEAR A GRINDING NOISE. THE TRAFFIC …

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I GOT MY CAR MID JUNE AND AFTER PUTTING ON ABOUT 4000 MILES I STARTED HEARING AND FEELING SOME STRANGE THINGS WITH THE TRANSMISSION. HERE IS LIST OF THE ISSUES I'M EXPERIENCING: AFTER STARTING MY CAR & PUTTING IT INTO GEAR (DRIVE), I DRIVE ABOUT 200 TO 500 FT (AT A MAX SPEED OF 30MPH) AND I HEAR A GRINDING NOISE. THE TRAFFIC LIGHT TURNS GREEN I PUT MY FOOT ON THE ACCELERATOR AND SOMETIMES IT WILL START MOVING IN LOW GEAR VERY SLOWLY THEN IT SUDDENLY JERKS AND FLIES (AS IF IT WERE TRYING TO MAKE UP FOR ITS PREVIOUS LACK OF RESPONSE) RECENTLY WHEN I WENT FROM REVERSE TO DRIVE (BACKING OUT A PARKING SPOT) THE CAR WENT INTO LOW GEAR IT TOOK ABOUT 30 SECONDS FOR IT TO GO BACK TO NORMAL PS I LIVE IN BROOKLYN NY

NHTSA ODI #11269337

11,000 miles · Oct 17, 2019
Electrical SystemExterior Lighting

MY RADIO GOES IN AN OUT BUT SHOWS AUDIO OFF. MY PUSH START DON'T WANT TO WORK SOMETIMES AND MY AC WILL GO OUT

NHTSA ODI #11269237

10,000 miles · Oct 16, 2019
Service BrakesUnknown Or Other

2019 JEEP CHEROKEE AND JUST STOPS WHEN DRIVING AND SOMETIMES A HARD STOP AND JERK.BRAKES DOES THE SAME BUT SLIDE.MY CAR IS AT DEALERSHIP AND THEY SAY IT'S JUST THE BATTERY BUT I DON'T THINK SO.ALSO MY CAR WILL BE ON BUT IT'S TELL E TO START CAR AND IT MAKES A HUMMING NOISE WHILE DRIVING.*DT*JB

NHTSA ODI #11268928

31,808 miles · Oct 11, 2019
Power Train

VEHICLE DOES NOT DOWNSHIFT PROPERLY RESULTING IN LACK OF POWER UPON ACCELERATION. FOR EXAMPLE, IF I SLOW DOWN WHEN APPROACHING A RED TRAFFIC LIGHT AND THE LIGHT TURNS GREEN BEFORE I COME TO A STOP, THE VEHICLE HESITATES WHEN I TRY TO ACCELERATE, THE ENGINE LUGS, AND HAS NO POWER TO BEGIN ACCELERATING AGAIN. THE SAME SITUATION OC…

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VEHICLE DOES NOT DOWNSHIFT PROPERLY RESULTING IN LACK OF POWER UPON ACCELERATION. FOR EXAMPLE, IF I SLOW DOWN WHEN APPROACHING A RED TRAFFIC LIGHT AND THE LIGHT TURNS GREEN BEFORE I COME TO A STOP, THE VEHICLE HESITATES WHEN I TRY TO ACCELERATE, THE ENGINE LUGS, AND HAS NO POWER TO BEGIN ACCELERATING AGAIN. THE SAME SITUATION OCCURS WHEN SLOWING TO AVOID TRAFFIC IN FRONT OF ME. ALSO HAPPENS WHEN SLOWING AT ROUND ABOUTS AND ATTEMPTING TO ACCELERATED OUT OF THE TURN. TOOK THE VEHICLE TO JEEP SERVICE CENTER TWICE. THEIR RESPONSE ON THE REPAIR TICKET: "TEST DROVE AND JEEP SHIFTS AND FEELS LIKE OTHER 8/9 SPEED TRANSMISSIONS. AT THIS TIME NOTHING FURTHER." SERVICE MANAGER STATED THAT THIS IS A COMMON PROBLEM AND JEEP DOES NOT HAVE A FIX AVAILABLE. THEY DID PERFORM A SOFTWARE UPDATE WHICH DID NOT REMEDY THE SITUATION. I BOUGHT THE VEHICLE USED WITH 24,158 MILES. THE PROBLEM HAS OCCURRED CONSISTENTLY SINCE THEN.VEHICLE NOW HAS 31,808 MILES.

NHTSA ODI #11268030

3,400 miles · Oct 8, 2019
Engine

ENGINE STALLED AS I WAS ACCELERATING WHEN MAKING A TURN. WARNING ON THE DASH SAID THAT THE VEHICLE CANNOT BE SHIFTED WHILE MOVING, BUT I HADN'T TOUCHED THE SHIFTER- IT WAS LOCKED IN DRIVE. THIS IS THE SECOND OCCURRENCE OF THIS TYPE OF ENGINE STALL IN 4 MONTHS. THE FIRST TIME I ONLY HAD 1200 MILES ON THE CAR, THIS TIME 3400 MILES…

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ENGINE STALLED AS I WAS ACCELERATING WHEN MAKING A TURN. WARNING ON THE DASH SAID THAT THE VEHICLE CANNOT BE SHIFTED WHILE MOVING, BUT I HADN'T TOUCHED THE SHIFTER- IT WAS LOCKED IN DRIVE. THIS IS THE SECOND OCCURRENCE OF THIS TYPE OF ENGINE STALL IN 4 MONTHS. THE FIRST TIME I ONLY HAD 1200 MILES ON THE CAR, THIS TIME 3400 MILES. WHEN ENGINE QUIT I LOST POWER STEERING. ENGINE RESTARTED OK.*DT THE CONSUMER STATED THE MESSAGE ON THE DASHBOARD DISPLAY THAT THE CAR CAN'T SHIFT TO PARK WHILE IT'S MOVING AND ENGINE HAS STALL, HADN'T TOUCHED THE SHIFT LEVER. *TP

NHTSA ODI #11267079

38,000 miles · Oct 7, 2019
Electrical SystemFuel/propulsion SystemUnknown Or Other

EVERYTIME I SLOWED DOWN MY JEEP WOULD CUT OFF. I FIGURED OUT I COULD GET IT TO RESTART IN NEUTRAL AS I'M FINDING SOMEWHERE TO COAST OFF ROAD, BUT WOULD HAVE TO PUT IN PARK TO SHIFT BACK TO DRIVE. I MADE IT TO DEALER AND THEY SAID IT VERY COMMON PROBLEM AND HOPEFULLY A RECALL WILL BE SOON BECAUSE THEY DONT KNOW HOW TO FIX THE PRO…

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EVERYTIME I SLOWED DOWN MY JEEP WOULD CUT OFF. I FIGURED OUT I COULD GET IT TO RESTART IN NEUTRAL AS I'M FINDING SOMEWHERE TO COAST OFF ROAD, BUT WOULD HAVE TO PUT IN PARK TO SHIFT BACK TO DRIVE. I MADE IT TO DEALER AND THEY SAID IT VERY COMMON PROBLEM AND HOPEFULLY A RECALL WILL BE SOON BECAUSE THEY DONT KNOW HOW TO FIX THE PROBLEM. THE PROBLEM SEEMS TO BE THE JEEP USING OIL AND THEN THE ENGINE STARTS SHUTTING DOWN TO PROTECT FURTHER DAMAGE. THEY FILLED WITH OIL AND IT RAN FINE.. THE DEALERS TEMPORARY SOLUTION IS TO DO A OIL CONSUMPTION TEST TO TURN INTO MOPAR. SO I HAVE TO HAVE THEM CHECK THE OIL EVERY 1000 MILES. THE FIRST 1000 IT USED VERY LITTLE AND THEY SAID GO AHEAD AND TRY ANOTHER 1000 AND COME BACK. I MADE IT TO ABOUT 500 MILES AND NOW MY JEEP WILL NOT START. THANKFULLY IT IS IN MY DRIVEWAY AND I DIDN'T BREAK DOWN ON THE STREET AGAIN. I'M GOING TO TOP OFF THE OIL AND SEE IF THAT DOES ANYTHING. I'M AFRAID OF ANOTHER PROBLEM BECAUSE IT'S NOT MAKING ANY NOISE WHEN I TRY STARTING. ALSO, FEBRUARY 2019 I DID GET THE RECALL FIXED (POWER CONTROL MODULE) FROM THE DEALER. SO WHEN I WENT BACK FOR THIS ISSUE THEY TOLD ME I'D HAVE TO PAY THEM $130 FOR THEM TO EVEN TAKE A LOOK. I WAS SURPRISED TO BE TREATED LIKE THIS WITH A BRAND NEW VEHICLE SO I WENT TO THE DEALER IN THE NEXT COUNTY AND THEY TOLD ME ABOUT THE OIL CONSUMPTION PROBLEM AND DIDN'T CHARGE ME! ANOTHER THING IS THE SCREEN/INSTRUMENT PANEL HAS WENT OUT A FEW TIMES. ONCE THE ORIGINAL DEALER RESET IT, BUT IT STILL GOES OUT SOMETIMES OR IT GETS STUCK ON THE DIAL/KEYPAD SCREEN. BOTTOM LINE: NOW MY 2019 JEEP IS STUCK IN MY DRIVEWAY AND THERE DOESN'T SEEM TO BE ANY SOLUTION.

NHTSA ODI #11266789

400 miles · Oct 7, 2019
Electrical SystemElectronic Stability Control (esc)Power Train

MY TRANSMISSION BEGAN LEAKING BADLY AND HAD TO BE REPLACED ONLY DAYS AFTER I BOUGHT IT. THEN MY DASH'S ELECTRICAL SYSTEM FAILED CAUSING IT TO ONLY COME ON SOMETIMES AND NOT REACT TO TOUCHSCREEN, THEN MY START STOP SENSOR FAILED WHICH CAUSED THE VEHICLE TO REGISTER THAT IT WAS NOT IN PARK AND SOME TIMES PUTTING ITSELF INTO PARK U…

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MY TRANSMISSION BEGAN LEAKING BADLY AND HAD TO BE REPLACED ONLY DAYS AFTER I BOUGHT IT. THEN MY DASH'S ELECTRICAL SYSTEM FAILED CAUSING IT TO ONLY COME ON SOMETIMES AND NOT REACT TO TOUCHSCREEN, THEN MY START STOP SENSOR FAILED WHICH CAUSED THE VEHICLE TO REGISTER THAT IT WAS NOT IN PARK AND SOME TIMES PUTTING ITSELF INTO PARK UNTIL REGISTERING.

NHTSA ODI #11266710

500 miles · Oct 6, 2019
Unknown Or Other

WHEN FIRST STARTING THE SUV THE ENTERTAINMENT SYSTEM WILL SOMETIMES KEEP RESTARTING OR WHILE USING ANDROID AUTO OR APPLE PLAY THE SYSTEM FREAKS OUT AND WHILE DRIVING AND RESTARTS OR NOT WORK AT ALL UNTIL I RESTART THE TRUCK. ALSO HAVING ISSUES WITH MY SOUNDSYSTEM UNPAID EXTRA FOR....

NHTSA ODI #11266682

3,000 miles · Oct 6, 2019
Unknown Or Other

WHEN DRIVING DOWN EITHER SMOOTH OR ROADS THAT ARE MUCH MORE BUMPY THEN AVERAGE THERE IS THIS LOUD NOISE THAT SOUNDS LIKE SOMETHING IS LOOSE WHEN I DRIVE WITH MY PANORAMIC ROOF CLOSED, IF IT'S OPEN YOU CAN'T SEEM TO HEAR IT. I'M AFFORD IT'S GOING TO LEAD INTO A HUGE PROBLEM OF EITHER LEAKING OR BREAKING...

NHTSA ODI #11266681

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.